“The code to open the room for us and many other guests didn’t work. Couldn’t get into the room for over an hour just sitting there on the hall waiting. Called the off hours hotline number and was met with attitude and indifference and told I was too stupid to figure it out how to open the door. When the maintenance guy showed up he realized no guest could open their doors either. We finally got to in, slept and left without using amenities. Terrible day for experience.”
“Beautiful property. Immaculate grounds. Well located outside the bustle of the Village but still very close to everything. The only downfalls are room was not automatically cleaned and although the selection at breakfast buffet was very nice, hot foods weren’t kept warm. Breakfast potatoes appeared to be reheated latkes which would have been fine but they weren’t warm enough and dried out.”
“It was fine but not fire the price. It was just a room - nothing special to justify such an outrageous price except the wonderful location. So, you are kind of stuck paying ski lodge prices for a regular (good/fine/average hotel).”