All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Run down room, peeling paint and ants in the room. Reserved king and no availability. Rude front desk.
Robert
Stayed 1 night in May 2024
Response from GM on May 8, 2024
Please accept my apologies for the issues you experienced during your stay. I will certainly look into the issues you mentioned and will follow up with you
Traveled with family and small children, Traveled with group, Traveled with family
May 6, 2024
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Nice stay, but old but the beds were new and i slept well. The location is excellent.
Muhaimeinul
Stayed 3 nights in May 2024
Response from GM on May 7, 2024
Thanks for the great score
4/10 Poor
Kelley
May 5, 2024
Disliked: Staff & service
I liked the suite, which I prefer over a single room. But the room needed an update. For example, a living room chair had holes. Also, no one cleaned my room.
Kelley
Stayed 2 nights in May 2024
Response from GM on May 7, 2024
We are in the process of preparing for a full room renovation by the end of year
4/10 Poor
Saad
Traveled with family and small children, Traveled with group, Traveled with family
May 5, 2024
Disliked: Cleanliness, amenities
The rooms did not feel clean. The carpets need a deep cleaning. Turned my white socks black within a few minutes of walking around. The tub has rust stains. The lighting in the bathroom and in the general room is very dim which makes the whole place feel dingy. Would not stay here again.
Saad
Stayed 2 nights in May 2024
Response from GM on May 7, 2024
My apologies for the lack of cleanliness of your room. We did share these comments with the staff member that cleaned your room
8/10 Good
Elizabeth
May 3, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great but the building itself needs better maintenance. A lot of things were broken or looked super beat down. Many items were full of rust and bed sheets were torn.
Elizabeth
Stayed 2 nights in Apr 2024
Response from GM on May 3, 2024
Thanks for the great score. We plan on a full reno late this year
Nice hotel for a simple extended weekend trip. The hot tub wasn't working, so that was a bummer, but my girls loved the pool! Gym looked nice, and there's the option to get snacks at the in-house snack shop. Overall, a good stay.
Jessica
Stayed 3 nights in Apr 2024
Response from GM on Apr 8, 2024
Glad you enjoyed your stay. We plan on having the hot tub repaired in another week
10/10 Excellent
sarah, Virginia Beach
Apr 6, 2024
Liked: Cleanliness, staff & service
Frustrated that the hot tub is out of order still
sarah
Stayed 1 night in Apr 2024
Response from GM on Apr 6, 2024
Thanks for the great score Sarah. We hope to have the spa up and running soon as it took forever to get the spa heater installed and now have to get our electricians in to complete the job.
Blood stains on comforter painting chipping really badly
dawn
Stayed 1 night in Mar 2024
Response from Joey on Apr 2, 2024
Hello Dawn,I am very sorry to hear about your experience when you stayed with us. I have shared your feedback with the housekeeping manager and the other departments. I hope you have a good day.
6/10 Okay
Codie
Mar 31, 2024
Liked: Staff & service
Disliked: Cleanliness
The room could have been cleaner…
Codie
Stayed 1 night in Mar 2024
Response from Joey on Mar 31, 2024
Hi Codie,I am very sorry that you experienced your room not being cleaned to Hilton standards. I have shared your comments with our staff to help us improve for future guests that stay here. I hope you have a great day.
4/10 Poor
Job
Mar 29, 2024
Disliked: Property conditions & facilities
Job
Stayed 1 night in Mar 2024
Response from Joey on Mar 31, 2024
Hello Job,Thank you for providing feedback from your most recent stay with us. I am sorry that we didn't surpass your expectations. We are constantly improving our hotel to make things better. Have a great day.
Jerrick,Thank you for taking the time to review our property. I hope you have a great day.
10/10 Excellent
Derik
Traveled with family and small children, Business traveler
Mar 25, 2024
Liked: Property conditions & facilities
Elevator smelled like an ashtray and carpet was dirty and nasty
Derik
Stayed 1 night in Mar 2024
Response from Joey on Mar 25, 2024
Hello Derik,Thank you for giving us 5 stars and staying with us. I am very sorry that you experienced the elevator smelling and the carpet not being cleaned. I have shared your feedback with our staff and promise this will be rectified. Have a great day.
Harmandeep,Thank you for taking the time to review our property. I will share this with our staff and hope you have a great rest of your day.
6/10 Okay
Baljit
Mar 24, 2024
Liked: Staff & service
Not clean
Baljit
Stayed 1 night in Mar 2024
Response from Joey on Mar 25, 2024
Baljit,I am very sorry that you experienced your room not being clean. That is not our standards and I will make sure to share this review with our housekeeping staff. I hope you have a great day.