Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Econo Lodge Inn & Suites Munising Area

2 out of 5
Econo Lodge Inn & Suites Munising Area
10160 Highway M-28 East, Munising, MI

Reviews

6.8
Rating 10 - Excellent. 150 out of 717 reviews" "
Rating 8 - Good. 222 out of 717 reviews" "
Rating 6 - Okay. 149 out of 717 reviews" "
Rating 4 - Poor. 128 out of 717 reviews" "
Rating 2 - Terrible. 68 out of 717 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, cozy and convenient
Stayed 1 night in Jan 2024
Response from Front Desk on Feb 21, 2024
Glad you enjoy your stay.

4/10 Poor

Birgit

Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 18, 2023
Thank you for your feedback, we appreciate it!

4/10 Poor

Steve

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money!
How was our stay? It was a roof over our heads. This place is very worn down. Walls and ceiling are very thin. You can hear everything your neighbors are saying and doing. Even when they are outside of the building. Cracks in the walls and the door was so mis-hung you could see light from the hallway. For the price I would not stay here again.
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 16, 2023
Dear Guest,We are sorry to hear you did not enjoy your stay with us. We will share your remarks with management, as the property is currently being remodeled. We have not formerly heard comments regarding thin walls or ceiling so we will bring this to the attention of the contractor. Regards,

10/10 Excellent

Jane

Loved everything! No complaints
Stayed 2 nights in Oct 2023
Response from Front Desk Staff Econolodge on Oct 12, 2023
Thank you so much for your kind review! We appreciate your feedback and hope to see you again soon. Enjoy your day!

6/10 Okay

alex

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet dirty
Response from Front Desk Staff Econolodge on Oct 9, 2023
Dear Guest,We apologize for the carpet issue, we will promptly take care of all carpeting beginning in the next few days. We run 100% occupancy rate throughout the summer and fall and this makes is difficult to do full carpeting shampooing, as we do not want our guests to experience an uncomfortable damp floor. We are very sorry for the inconvenience.

8/10 Good

alex

Stayed 1 night in Oct 2023
Response from Front Desk Associate on Nov 20, 2023
Thank you for taking the time to leave a review. We hope you enjoy your day and we have another opportunity to host your group after we complete our remodel.

8/10 Good

Jennifer R

Traveled with family
Liked: Staff & service
Property is seriously in need of updates-check in staff was very helpful
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank you for your feedback. We are so excited our crew is working diligently on our new remodel! We hope you weren't disturbed during your stay! Please come again to see us and look for the Quality Inn sign, as we will be rebranding as well.

10/10 Excellent

Greg

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient on Highway. Affordable. Clean facilities
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank yo so much for your feedback! We hope to see you again on a future stay.

10/10 Excellent

Eldon Jr. J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank you so much for your review! We hope to see you again on a future stay!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 7, 2023
Thank you so much for your review! We hope to see you again on a future stay!

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovations happening but nice place
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 3, 2023
Thank you for your review, we are very excited for our renovation, we do hope you will join us again on a future stay. Enjoy your day!

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was disappointed that it was 4.9 miles from downtown Munising.
Stayed 2 nights in Sep 2023
Response from Front Desk Staff Econolodge on Sep 29, 2023
Dear Guest,We are located 3.1 miles from downtown Munising, we are sorry for the confusion. Hopefully the short drive was not too much of an inconvenience. Enjoy your weekend!

2/10 Terrible

Cheryl

Traveled with partner
Disliked: Property conditions & facilities
TV was unwatchable, no ice machine, wallpaper peeling off the walls, one of the sinks REALLY slow to drain. Part of hotel was closed and part we were in needed a lot of work. Checkin was quick and front desk woman was nice.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 25, 2023
Dear Guest,Thank you so much for your review, we appreciate you taking the time to let us know what improvements we need to make. We did check your television - brand new in May 2023, it worked fine. We are sorry you had difficulty. The ice machine on the lower level is right near the entry door. We did repair the wallpaper piece on the upper wall, thank you for letting us know. This portion of the hotel will be next in line for updates, we hope you will give us another opportunity to provide you with a wonderful stay.

10/10 Excellent

Mitch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very weak
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 22, 2023
Thank you for your feedback regarding your stay with us. We are sorry you did not enjoy our breakfast that consisted of one hot option of either waffles or biscuits and gravy, along with cereal, oatmeal, bagels, toast, english muffins, yogurt, apples, apple and orange juice, milk, and coffee. we try our best to put a variety out for our guests. Take care and we hope to have the pleasure of accommodating you again!

6/10 Okay

Beth

Traveled with family
Liked: Cleanliness, amenities
It said it wouldn’t run our credit card until we checked in but they ran it before we checked in.
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 17, 2023
Dear Beth,Thank you for your feedback regarding your stay. Most hotels run the card that originally reserved the room that was on file. This can also happen due to booking through a 3rd party website to safely secure the room. Hope this helps for future reference. Take care!

8/10 Good

Sheila

Traveled with partner
Liked: Staff & service, amenities
Needs some updating, especially bathrooms and needs room darkening drapes.......especially with the bright lights mounted right outside the window.
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 5, 2023
Thank you for your review. We will be closing September for a complete remodel, we are very excited and hope you will join us for another future stay!

8/10 Good

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 4, 2023
THANK YOU. WE HOPE TO SEE YOU AND YOUR FAMILY AGAIN.

6/10 Okay

Deborah, Farmington Hills

Traveled with family
Liked: Staff & service
Very poor lighting around property. No security on outside door and noisy.
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 4, 2023
YOUR OUTSIDE LIGHTING IS CONTRO; BY A LIGHTING COMPANY ON DIFFERENT TIMERS. DUE TO DAYLIGHT, SOMETIMES IT DOES NOT RESET. SINCE SOME OF THE ROOMS HAVE KEYS TO OPEN AND OTHERS HAVE CARDS TO OPEN WE CAN NOT LOCK THE ENTRANCE DOORS .

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 4, 2023
THANK YOU FOR YOUR STAY. WE HOPE TO SEE YOU AND YOUR FAMILY AGAIN .

8/10 Good

Briyit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have an office sign so it was a mission to locate the check in area . Room also smelled humid upon arrival.
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 2, 2023
The carport has a sign that says lobby. We're sorry you didn't see the sign. It is very hot and humid here right now and the doors are right to the outside so there's nothing we can do to prevent humidity. Sorry you were unhappy with your stay. We hope to provide you with a superior experience in the future.

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk on Sep 2, 2023
Sorry you were unhappy with your stay. You didn't provide any details so we're not sure what we can do to improve things but feel free to call and let us know! We hope to provide you with a superior experience in the future.

8/10 Good

randall

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 1, 2023
tHANK YOU FOR YOUR ESPONSE.

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both of the beds made alot of noise when you moved on them and the mattress' were too soft.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 28, 2023
Thank you for your feedback. We are sorry you did not find your mattress up to your expectations, and if the front desk was notified about this issue we would have been able to properly address it. Have a great summer!

8/10 Good

Kevin

Traveled with family
Liked: Staff & service, property conditions & facilities
Super friendly staff
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 28, 2023
Thank you for your stay. We hope to see you and your family in the future.

8/10 Good

Anne, Minneapolis

Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 17, 2023
THank you for your review. WE hope to see you and your family again.

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 28, 2023
Thank you for your feedback! Have an amazing rest of your summer!

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No pool. No restaurant
Stayed 1 night in Aug 2023
Response from Front Desk on Sep 7, 2023
OUR POOL HAS BEEN DOWN SINCE COVID. WE DO OFFER YOU A BREAKFAST IN THE AM , THERE ARE PLACES TO EAT IN TOWN. IF YOU READ THE HOTEL WEBSITE IT HAS NO POOL LISTED AS OPEN,

2/10 Terrible

Fred

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
soiled mattress pad, dirty sink, bugs , food behind bed table. We put towels down to walk on. Front desk had nothing but excuses.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 28, 2023
We were not told of your stay problems til you checked out. If you would of contacted desk. we could made other arangrements the the rest of the stay.

8/10 Good

Kathleen

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 28, 2023
Thank you for your stay. We hope you had a good time in our small town.

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Had a very nice comfortable stay. Would stay there again.
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 26, 2023
Thank you so very much for your kind review. We hope to see you again on a future stay.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Not that clean, little older on the inside, no pool as advertised
Stayed 3 nights in Aug 2023
Response from Front Desk on Aug 22, 2023
Dear Guest,We are so sorry you didn't care for your stay. We try our best to offer a clean, although older guest room. There is not a pool advertised if you would kindly check your expedia site, our apologies for the confusion.

4/10 Poor

Gail

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the room was very shabby. The bedding looked old, the bathroom was run down. There was no protein in the breakfast. The room was very overpriced for its condition although it was probably priced correctly for the market.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 22, 2023
Thank you for your feedback regarding your stay. We are sorry the room and breakfast were not up to your expectations. We hope to have a better opportunity to accommodate you again in the future!

10/10 Excellent

Douglas

Stayed 3 nights in Aug 2023
Response from Front Desk Staff Econolodge on Sep 11, 2023
Thank you so much for reviewing your stay. Enjoy your fall season and we hope to see you again soon!

2/10 Terrible

Pedro

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible stay.
First no pool or Breakfast. Website said there was both. Front desk was rude. Room was not cleaned.
Stayed 2 nights in Aug 2023
Response from Front Desk Staff Econolodge on Aug 21, 2023
Dear Guest,Our hotel does not have a pool, as per the Expedia website you booked on. We offer a wonderful breakfast each morning in the dining area from 7-10 am 7 days per week. We hope you have a good day!

8/10 Good

Devanand

Traveled with family and small children
Liked: Cleanliness, amenities
It was quiet and easy stay. We are family of 4 and had very convenient stay. Free breakfast was amazing, specially for family to have good breakfast before starting day.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 18, 2023
So glad to hear your stay was a pleasant one. We hope to see you and the family again.

6/10 Okay

Razel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsatisfied Stay
The room is NOT clean. The chairs and the floor has animal’s hairs. It needs some vacuuming. The bedsheets are not clean either (has some holes). It really needs some replacement. Breakfast options is so limited. I do not recommend this place for the price I paid!!
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 18, 2023
Sorry your room was not satisfactory. We wish you would of contacted the front desk with these concerns. Are breakfast is limited by Choice Hotels, we provide more than required for our guest. we also offer coupons for a local restaurant in town.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 20, 2023
Thank you for your review.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Front Desk on Aug 17, 2023
Dear Valued Guest,Thank you for your feedback, enjoy your day!

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
N/A
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 31, 2023
Thank you for your review. We appreciate your feedback and hope to see you again in the future.

4/10 Poor

Lorna

Disliked: Property conditions & facilities
No TV
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 15, 2023
Thank you for your feedback. We are unsure what you meant by no TV, as all of our room include at least one. If you were having trouble with yours, we hope the front desk was informed so we could have properly addressed the issue. We hope to have the pleasure of accommodating you again!

4/10 Poor

Aimee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property smelled. Wall paper peeling off the wall. Very expensive
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 14, 2023
Dear Guest,We are so sorry you did not enjoy your stay with us. We will pass your information along to our housekeeping staff to ensure the rooms are fragrant and fresh upon arrival.

6/10 Okay

Parth

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 15, 2023
Thank you for your review regarding your stay. Please come again!

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in …quiet location
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 13, 2023
Thank you for your feedback regarding your stay. We hope to have the pleasure of accommodating you again!

4/10 Poor

Michelle

Traveled with partner
Disliked: Amenities, property conditions & facilities
No entry to pool. Breakfast very minimal, and no other offering for lunch or dinner and not much close by. Room was very basic, needs updating into this century and the property didnt have anything to offer outside of a patio table out of usage. Spots on walls where they need painted, we killed bugs in the room. Wouldn't recommend.☹☹☹☹
Stayed 5 nights in Aug 2023
Response from Front Desk on Aug 12, 2023
Dear Michelle, We are very sorry to hear you did not enjoy your stay. I wanted to let you know we do not have a pool here at Econolodge and there is not one advertised on this booking site with Expedia as well. We offer patio tables located in the grassy areas with umbrella coverings, all in working order. Breakfast has 1 golden waffle maker, 1 golden pancake maker, 3 flavors of bagels, breads, 3 types of muffins, yogurt, oatmeal, 2 cereal types, fruit, and several beverage options. We hope you enjoy your summer

8/10 Good

Clarissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 12, 2023
Thank you for your rating,we hope you enjoy your summer!

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
The room was pretty clean but in rough shape. Unacceptable for a 169.00 - 200.00 a night room. Dirty stained toilet, rusted uncovered tub drain, plaster patched shower stall, peeling metal towel rods and shelving, stains on the wall, dirty curtains. The staff was very nice. I won’t stay there again
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 10, 2023
We thank you for taking the time to submit your review regarding your stay. We apologize for the experience you had with the room. We wish the front desk staff was informed of this at the time so we could have properly addressed the issue at hand. We are glad you found our staff friendly , we try to welcome each one of our guests in the best way possible. We hope to have a better opportunity to accommodate you in the future if you decide to stay with us again!

10/10 Excellent

MATTHEW

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Like the two outdoor patio sets, chairs to side outside your door. I think a community fire pit would be nice.
Stayed 3 nights in Aug 2023
Response from Front Desk on Aug 17, 2023
Thank you for your feedback regarding your stay. We are always welcome to recommendations that would make our guests have a more pleasant experience. Thank you and we hope to have the pleasure of accommodating you again!

2/10 Terrible

Jodi

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have three complaints. I am not sure if it is a problem with Expedia or the hotel itself. Although the location does say it is pet friendly, the listing does lack to say there is an additional charge per pet and per night basis. This was an expense I was not expecting to pay for when I already pre-paid. The second issue I have is that Expedia does list it has a pool and the location does have a pool that is closed for an undetermined amount of time. They said they made several attempts to change. Had I known there was no pool, I would have booked elsewhere. Finally, the provided breakfast is very lacking. Don't expect warm foods like, eggs, sausage, bacon, etc. Options were limited to waffle makers, bagels, toast, cereal,yogurt, and apples. Not many thrills provided
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 8, 2023
Thank you for your review regarding your stay. We are sorry you were not satisfactory. We are advertised as pet friendly and with that usually comes with a fee, as most hotels do. Expedia does not advertise we have a pool as there are no pictures advertised nor is it listed under amenities. We do not directly advertise that we have a pool since it has been closed since pre-covid. We also apologize you did not care for our breakfast, as we offer a hot option every day of either waffles, pancakes, or biscuits and gravy, along with toast, English muffins, assorted bagels, assorted muffins, oatmeal, 2 different kinds of cereal, apples and bananas, yogurt, orange and apple juice, milk, and coffee. We hope to have a better opportunity to accommodate you in the future!

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice spot
Stayed 1 night in Aug 2023
Response from Front Desk on Aug 8, 2023
Thank you for your feedback! We hope to see you again soon.

10/10 Excellent

Kyle

Stayed 1 night in Aug 2023
Response from Front Desk on Aug 28, 2023
Thank you for your time to comment. We hope to see you again in the future.