“Front desk didn’t help with any issues. Response every time was “you’ll need to contact Expedia with any concerns since you booked through them.” Bathroom was dirty and hair left in the shower. Room struggled to stay cold also. For a newer hotel, poor experience and will not stay again.”
“Elevator would not operate down, so I had to take the stairs with my luggage. Staff knew it and didn’t say anything at checking. Why would to place a disabled person on the second floor. There is another hotel on both sides. Guess what my choice will be next time I pass through Bay City Texas.”