My wife and I stayed the night here while moving across the country. During our one night stay, wife got locked inside our hotel bathroom. We had to get maintenance in our room to help her out and they ended up kicking the door down. Our room keys quit working several times during our stay. There was no wifi, the TV stopped working, the phone was unplugged and just sitting on our side table, and the hotel charged us twice for our room (we are currently disputing with our bank as we tried to call the front desk but we are unable to reach anybody). The employees were nothing but nice and helpful but the facilites definitely need an upgrade and the automated phone system needs to be REDONE. When you are instructed to dial 5 to reach the front desk, it loops you back to the beginning of the automated message. Many flaws.