奥克兰Wintergarden附近酒店

“房間非常乾淨，設備新穎，前台服務人員非常棒，願意幫忙解決問題，非常推薦這間飯店”

“Ok”

“I was asked if I wanted red or white wine upon check in, later on when I didn’t receive any in the room, I told one of the front desk members about it and he assured me that they would send one up. By the time I checked out I still had not received the free bottle of wine that supposedly came with the reservation. Disappointed. ”

“特别喜欢酒店温馨的精致的布置，可爱的门厅，有品味的装饰，男主人喜欢哼歌，感动的是他们周到的服务，特别在知道我们不了解地形的情况的情况下送我们去码头。地点也特别好，门口有一个小广场可以散步，离奥大也不远，是一个愉快令人难忘的回忆”

“Thanks for the early check in, bus to downtown just across the park”

“everything is great.even better than my house”

“Good location and very clean and new facilities. Staff were very helpful and friendly even with teething problems of this being a very newly opened hotel. Sensor lights next to the beds were a bit annoying as they kept going off even just moving the sheets or reaching for bed side table. Design and decor was a bit dark and weird but that’s more personal preference! Could also be better signage to rooms and lifts. Overall enjoyed our stay! ”

“The rooms are fine, if relatively basic. Room service menu is very limited and does not offer a wide range of options. Pity too the Japanese restaurant has no menu any longer and is only a buffet offering. Staff are helpful (especially the front of house gentleman at the breakfast restaurant). However, there was one day the room was not serviced at all ”