Get an overview of this hotelFamily-friendly Auckland hotel in Auckland Central Business District, near Sky Tower

Popular property highlights

Free WiFi
Restaurant
Indoor pool
24-hour business center
Smoke-free property

Location

This family-friendly Auckland hotel is located on the waterfront, within a 15-minute walk of Viaduct Harbour, Sky Tower, and Queen Street Shopping District. University of Auckland and Auckland Town Hall are also within 1 mi (2 km).

Hotel Features

A marina, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 172 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and iPod docks are standard, as are flat-screen TVs with satellite channels.

 Guest Highlights

  • Spotless guestrooms
  • High-quality beds
  • Good location
  • Breakfast and onsite bar
  • Onsite restaurant
  • Helpful staff
  • Guestroom size

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue Auckland 1010

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sofitel Auckland Viaduct Harbour features a marina and an indoor pool. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 5-star property. Event facilities measuring 5380 square feet (500 square meters) include conference space. This luxury hotel also offers a spa tub, a fitness center, and a sauna. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Sofitel Auckland Viaduct Harbour is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Valet parking (surcharge) 
  • ATM/banking 
  • Airport transportation (surcharge) 
  • Conference space size (meters) - 500 
  • Conference space size (feet) - 5380 
  • 24-hour front desk 
  • Total number of rooms - 172 
  • Number of floors - 5 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Computer station 
  • Tours/ticket assistance 
  • Free WiFi 
  • Library 
  • Marina on site 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Snack bar/deli 
  • Year Built 2005 
  • 24-hour business center 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Indoor pool 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Satellite TV service 
  • Free cribs/infant beds 
  • Pay movies 
  • Hypo-allergenic bedding available 
  • Balcony 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • iPod docking station 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Espresso maker 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Lava Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

21 Viaduct Cafe - This café specializes in regional cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sabrage Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Golfing nearby 
  • Bicycle rentals nearby 
  • Boat tours nearby 

Spa Services

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology.

  • Sports massage 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Reflexology 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Debit cards not accepted
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for cooked-to-order breakfast: NZD 32.46 per person (approximately)
  • Airport shuttle fee: NZD 34 per person (one way)
  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 80.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Auckland Sofitel
  • Sofitel Auckland
  • Sofitel Auckland Harbour
  • Sofitel Auckland Viaduct
  • Sofitel Auckland Viaduct Harbour
  • Sofitel Viaduct Auckland
  • Sofitel Viaduct Harbour
  • Sofitel Viaduct Harbour Auckland
  • Sofitel Viaduct Harbour Hotel
  • Sofitel Viaduct Harbour Hotel Auckland
  • Sofitel Auckland Viaduct Harbour New Zealand

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.


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