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Hilton Auckland

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Primary image
Outdoor pool
Outdoor pool
Balcony
Balcony

Overview of Hilton Auckland

Hilton Auckland

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Princes Wharf 147 Quay Street, Auckland, 1010

Explore the area

  • Popular LocationAuckland Ferry Terminal4 min walk
  • Popular LocationViaduct Harbour6 min walk
  • Popular LocationSky Tower10 min walk
  • AirportAuckland (AKL-Auckland Intl.)27 min drive

Choose dates to view prices

About this area

Auckland

Hilton Auckland is located in Auckland Central Business District, a neighborhood in Auckland, and is in the entertainment district and on the waterfront. Sky Tower is a notable landmark, and some of the area's activities can be experienced at Auckland Ferry Terminal and Viaduct Harbour. Looking to enjoy an event or a game? See what's going on at Spark Arena or Eden Park. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and skydiving nearby. Guests love the hotel's central location.
Visit our Auckland travel guideOpens in a new window
Map

What's nearby

  • New Zealand National Maritime Museum - 2 min walk
  • Princes Wharf - 2 min walk
  • Auckland Ferry Terminal - 4 min walk
  • Viaduct Harbour - 6 min walk
  • Sky Tower - 10 min walk

Getting around

  • Auckland Britomart Station - 7 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • Dr Rudi's Rooftop Brewing Co - 2 min walk
  • Monsoon Poon - 3 min walk
  • Movenpick - 3 min walk
  • Soul Bar and Bistro - 3 min walk
  • Sushi Train - 3 min walk

About this property

Hilton Auckland

Luxury Auckland hotel in Auckland Central Business District, walk to Viaduct Harbour
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking.
Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), Dutch, English, French, German, Japanese, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (NZD 19.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 55.00 per day)
  • Valet parking on site (NZD 55 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–10:30 AM: NZD 43 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • FISH
  • Bellini Bar

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (13024 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • iPod dock
  • LCD TV
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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See similar properties

Auckland
Auckland
Auckland Central Business District
Auckland Central Business District
5 star
5 star
Hotel
Hotel
Washer and dryer
Washer and dryer
Family friendly
Family friendly
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 43 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: NZD 55.00 per day
  • Valet parking fee: NZD 55 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Auckland Hilton
Hilton Auckland
Hilton Hotel Auckland
Hilton Auckland Hotel Auckland Central
Hilton Auckland New Zealand
Hilton Auckland Hotel
Hilton Auckland Hotel
Hilton Auckland Auckland
Hilton Auckland Hotel Auckland

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 589 out of 981 reviews
5 - Excellent 60%
Rating 4 - Good. 255 out of 981 reviews
4 - Good 26%
Rating 3 - Okay. 79 out of 981 reviews
3 - Okay 8%
Rating 2 - Poor. 44 out of 981 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 981 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is great and entrance. Rooms are very dated and old shower doesn't work properly very noisy hard to sleep feels like your in a project building not a 5 star hotel very disappointing for the price
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay somewhere special and this property provided that. Friendly and helpful staff. In a perfect location. Thank you.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views hospitality, welcomed and friendly staff, was a pleasure to stay at the Hilton in Auckland, definitely would come back and stay again.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The over all experience was good, just need packets of coffee in the room just pods.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and always smilling, so asking for something was super easy
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant Excellent food
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, modern hotel in the CBD. Fantastic views.
Stayed 1 night in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over Easter for my husband's birthday. Appreciate the birthday treats left in the room & again from the chef when we went to dinner. The best breakfast buffet, well set up, lots of options & everything was tasty. We did look for accomodations with a pool, & Hilton advertised a . heated one. It wasn't. Soo cold no one could stay in. Pool is really small but wouldn't of cared if it was heated. Overall pleasant stay with good staff
Stayed 3 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Hilton with my family. Perfect stay. Staff were really friendly.
Stayed 1 night in Apr 2022