Lobby sitting area

Reviews of Omak Inn

4 out of 5
Omak Inn
912 Koala Drive, Omak, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 304 out of 865 reviews" "
Rating 8 - Good. 359 out of 865 reviews" "
Rating 6 - Okay. 125 out of 865 reviews" "
Rating 4 - Poor. 54 out of 865 reviews" "
Rating 2 - Terrible. 23 out of 865 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in May 2024
Response from Management on May 10, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

6/10 Okay

Rod

Traveled with partner
Liked: Cleanliness, staff & service
Much cheaper than the Best Western next door. People were noisy late into the night. A dog was barking in one of the rooms.
Stayed 1 night in May 2024
Response from Management on May 10, 2024
Thank you for your review. We are sorry to hear there were inconveniences during your stay.

6/10 Okay

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The pool was closed during my stay due to chemical level issues, but the big negative was that the rooms lacked light-blocking curtains. The side of the building that I slept in faced a FedEx facility with large, high output exterior lighting. There was no way to block it, which I've never seen at any hotel anywhere.
Stayed 1 night in May 2024
Response from Management on May 7, 2024
Thank you for your review. We are sorry to hear there were inconveniences during your stay.

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff upon check-in. Clean and pleasant.
Stayed 1 night in May 2024
Response from Management on May 2, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Very good Mexican restaurant next door.
Stayed 2 nights in Apr 2024
Response from Management on May 2, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

6/10 Okay

Esperanza

Traveled with family
Liked: Staff & service, amenities
The smell of the room was stale
Stayed 1 night in Apr 2024
Response from Management on May 2, 2024
Thank you for your review. We are sorry to hear there were inconveniences during your stay.

8/10 Good

Teresa

It was fine.
Stayed 1 night in Apr 2024
Response from Management on Apr 26, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Sharon, Auburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were all welcoming and happy to help. breakfast was great especially with children. nice get away for stress
Stayed 3 nights in Apr 2024
Response from Management on Apr 18, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Charlene

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

sheree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on Apr 11, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Bartholomew

Traveled with partner
Liked: Amenities
We just stayed one night. Clean, good food selection and convenient! The staff was friendly!
Stayed 1 night in Apr 2024
Response from Management on Apr 11, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

6/10 Okay

N

Traveled with family
Liked: Staff & service
Was a nice quite stay, no real complaints besides the metal frame sticks out and you could easily injure yourself. Waffles and strawberries are amazing!
Stayed 2 nights in Apr 2024
Response from Management on Apr 5, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

2/10 Terrible

Vanessa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very dirty and rundown. We will not stay here again.
Stayed 2 nights in Mar 2024
Response from Management on Mar 21, 2024
Thank you for your review. We are sorry we didn't meet all your expectations during your stay.

8/10 Good

tricia

Traveled with family
Liked: Cleanliness, staff & service
An older hotel but it was nice and clean. There were no usb plug in so remember your squares/boxes for charging devices. The double queen room was very spacious.
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Muriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay. Friendly and accommodating staff, large room with comfortable bed and nice amenities. Nice breakfast with lots of variety and quality ingredients. Affordable price.
Stayed 1 night in Mar 2024
Response from Management on Mar 19, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Mikayla

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Management on Mar 5, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Imelda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Management on Mar 5, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Absalon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truck parking
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Michael, Kamloops

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were well taken care of. Would stay again
Stayed 2 nights in Feb 2024
Response from Management on Feb 15, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Christopher

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I always take a uv light with me so i know how clean my room was. The bathroom was seriously disgusting. Maybe( a suggstio here) you are the maids with a UV light when they clean the bathrooms a see what they are TOTALLY missing.
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you for your review. We are sorry we didn't meet all your expectations during your stay.

8/10 Good

Nellie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, great staff, and breakfast ! Just a little dated building. Nice pool and hot tub. I'd go again!!
Stayed 1 night in Feb 2024
Response from Management on Feb 9, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and comfortable beds
Stayed 1 night in Jan 2024
Response from Management on Feb 9, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
a
Stayed 1 night in Jan 2024
Response from Management on Feb 9, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Alysson, Spokane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here regularly. For the cheap prices, you can't beat it. Clean quiet rooms and friendly staff.
Stayed 1 night in Jan 2024
Response from Management on Jan 19, 2024
Thank you so much for your review/rating! We appreciate having you as a repeat customer.

4/10 Poor

Audrey

Stayed 1 night in Jan 2024
Response from Management on Feb 9, 2024
Thank you for your rating. We are sorry we didn't meet all your expectations during your stay.

8/10 Good

Zachary

Stayed 3 nights in Jan 2024
Response from Management on Feb 9, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

tony

Liked: Amenities
Response from Management on Feb 9, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and quiet
Stayed 2 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

ERICA

Stayed 3 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly, a lot of options for breakfast, our room was clean and comfortable. We will stay there again
Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

ROBIN, OROVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Feb 9, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Dec 27, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 27, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff especially John were imensse!
Stayed 1 night in Dec 2023
Response from Management on Dec 15, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great helpful and friendly staff. Great Mexican restaurant across the parking lot, the El Torito , which had great food.
Stayed 1 night in Dec 2023
Response from Management on Dec 15, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Anna, Kelowna

Stayed 1 night in Dec 2023
Response from Management on Jan 2, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

8/10 Good

Claudia

Liked: Staff & service
Response from Management on Feb 15, 2024
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Management on Dec 15, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was smooth. Our room was quiet and clean. Also very close to dining so we could walk.
Stayed 1 night in Nov 2023
Response from Management on Dec 1, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Ivan

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Management on Dec 1, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

April

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub is broken, I’m bummed about that. That’s why I did 4 stars for facilities. Front desk clerk, the owners brother, is very nice.
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Thank you for your review. We are sorry to hear there were inconveniences during your stay.

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to shops and eating.
Stayed 3 nights in Nov 2023
Response from Management on Nov 23, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023
Response from Management on Dec 15, 2023
Thank you so much for your rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

rodney

Traveled with partner
Friendly staff and clean rooms Equipt with all we needed.
Stayed 1 night in Nov 2023
Response from Management on Nov 14, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly and accommodating with checking in early.
Stayed 1 night in Nov 2023
Response from Management on Nov 7, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

10/10 Excellent

Mrs Krys

Liked: Cleanliness, staff & service, property conditions & facilities
I didnot like the filthy entry sink. Should have geen scrubbed The damage deposit for travel with my dog is steep but understandable.
Stayed 1 night in Oct 2023
Response from Management on Oct 31, 2023
Thank you for your review. We are sorry we didn't meet all your expectations during your stay.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Very clean comfortable room. Heating and cooling precise settings. Heats and cools quickly. Complimentary Keurig style coffee and tea bags. Mini fridge and microwave. Comfortable bed and pillows. Spacious room. Also has hair dryer, iron and ironing board. Plenty of free choices of cable tv shows and movies to watch. Also has complimentary breakfast.
Stayed 1 night in Oct 2023
Response from Management on Oct 25, 2023
Thank you so much for your review/rating! We are glad you enjoyed your stay and hope to have you stay with us again.

4/10 Poor

Gretchen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on Oct 24, 2023
Thank you for your review. We are sorry we didn't meet all your expectations during your stay.