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Reviews of Hampton Inn & Suites Woodward

2.5 out of 5
Hampton Inn & Suites Woodward
2814 Williams Avenue, Woodward, OK

Reviews

8.2

Very Good

Rating 10 - Excellent. 274 out of 541 reviews" "
Rating 8 - Good. 140 out of 541 reviews" "
Rating 6 - Okay. 52 out of 541 reviews" "
Rating 4 - Poor. 49 out of 541 reviews" "
Rating 2 - Terrible. 26 out of 541 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chaise lounge with the little table which was handy for a drink or texting. The bed was very comfortable.
Stayed 1 night in Apr 2024
Response from Melody on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Stacey

Stayed 1 night in Apr 2024

10/10 Excellent

Pamela, Tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Trucks ran up and down the highway in front of the hotel all night. Very noisy. Parking was a challenge. There were only 3-4 cars but 25-30 work trucks in the parking lot. The trucks took up most of the parking especially spots in front of the hotel.
Stayed 1 night in Apr 2024
Response from Melody on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, helpful staff, free laundry
Stayed 1 night in Mar 2024
Response from Melody on Apr 23, 2024
Thank you for your feedback!

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melody on Apr 23, 2024
Thank you for your feedback!

8/10 Good

Monna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Melody on Jan 31, 2024
Thank you for your feedback. It is greatly appreciated.

10/10 Excellent

Dora

It’s a very nice hotel, clean and friendly, great breakfast
Stayed 1 night in Jan 2024
Response from Melody on Jan 9, 2024
Thank you for your feedback!

6/10 Okay

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Melody on Jan 9, 2024
Thank you for your feedback!

10/10 Excellent

Tammy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Melody on Nov 14, 2023
We appreciate your visit with us! Thank you for your feedback.

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Melody on Oct 25, 2023
Thank you for your feedback!

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Melody on Oct 2, 2023
Thank you for your response!

10/10 Excellent

Becky, Norman

Liked: Property conditions & facilities
Room was very clean and comfortable. Great lighting in the bathroom
Stayed 1 night in Aug 2023
Response from Melody on Aug 21, 2023
Thank you for your feedback!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and recently upgraded. Friendly and accommodating staff.
Stayed 1 night in Aug 2023
Response from Melody on Aug 21, 2023
Thank you for your feedback!

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction was not an issue. Rooms were comfortable and it was quiet. Pool and spa are closed but should be back up soon! Will stay again.
Stayed 1 night in Aug 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback!

2/10 Terrible

Robert

Disliked: Cleanliness
Bathroom door wouldn’t close and no plug for the tub. No ice bucket. Only one ice vending machine for the whole hotel.
Stayed 1 night in Jul 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback.

10/10 Excellent

Jerome J

Stayed 1 night in Jul 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback!

10/10 Excellent

Cayce

Stayed 1 night in Jul 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback!

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location.
Stayed 1 night in Jun 2023
Response from Melody on Jun 19, 2023
Thank you for your feedback. We appreciate you.

8/10 Good

Don

Stayed 1 night in Jun 2023
Response from Melody on Aug 8, 2023
Thank you for your feedback!

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than the renovations, everything was good
Stayed 1 night in Jun 2023
Response from Melody on Jun 19, 2023
Thank you for your feedback.

2/10 Terrible

Roger

Traveled with family
Disliked: Cleanliness, property conditions & facilities
my room was a disaster, no hot water in the morning, lights not working in the bathroom, heating and cooling stoped working, the room was not clean, old coffee left in the maker. Need I continue! Hampton should be ashamed of this hotel!
Stayed 1 night in May 2023
Response from Melody on Jun 19, 2023
Thank you for your feedback.

10/10 Excellent

Sheldon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Melody on Jun 19, 2023
Thank you for your feedback. We appreciate you.

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Melody on Jun 19, 2023
Thank you for your feedback. We have attempted to notify all guest regarding our construction on this website.

4/10 Poor

JoNathan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Construction zone
Stayed 1 night in May 2023
Response from Melody on Jun 19, 2023
Thank you for your feedback. Guest were notified in advance, on this website about our construction.

8/10 Good

Jim and Lorie

Business traveler
Liked: Staff & service
Disliked: Room comfort
Beds need improvement
The hotel staff called the day before our arrival to inform us that the hotel was under construction. I missed the call and called back. Had I not called back they would have canceled my reservation. That happened to our colleague. Fortunately for her they had a room available. That being said. The room was fairly nice. Large and super clean. However, my rating is based on the bed. It was absolutely horrendous! So uncomfortable. Sleeping on pillows didn’t help either. For one night I did feel like hauling up the mattress toppings (that we travel with), big mistake! Breakfast was okay. Omelettes, sausage, and potatoes, along with oatmeal cereal, fruit, and pasties.
Stayed 1 night in Apr 2023
Response from Melody on Apr 23, 2023
Thank you for your feedback. I apologize for your discomfort with the beds; All of our rooms are being updated, including new beds!

6/10 Okay

Tanya

Liked: Staff & service
Friendly staff, but hotel under construction had to walk out side to get out of room to go to the lobby to eat breakfast and do anything that pertained to the lobby
Stayed 1 night in Apr 2023
Response from Melody on Apr 23, 2023
Thank you for your feedback. I truly apologize for the inconvenience the construction has caused. Unfortunately, it was unavoidable.

2/10 Terrible

Jonie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

James, Purcell

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Construction and poorly staffed
Stayed 2 nights in Mar 2023
Response from Melody on Apr 23, 2023
Thank you for your feedback. I am working diligently on staffing and training.

4/10 Poor

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is under construction. Walking in the front door and everything is a mess. Floor is partially finished some new and some under construction. Very dusty, plastic hanging everywhere. We get to the room and NO TOILET PAPER!! When we get into bed the front desk calls and says our credit card was declined for the incidentals at 11pm. The room was already payed for!!
Stayed 1 night in Apr 2023

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
We showed up and they were jackhammering the lobby. We decided to give it a chance. The room was great. The next day we were gone for about 4 hours came back and the room key did not work. I had talked to the manager before our stay that confirmed the same room for two days and nights with no issues and it was. We had to get new keys. So we decided I would take a shower and decide if we would stay or go. No hot water so we left. Manager was not available for any interactions. Was not very professional was not impressed. We cut our vacation short I was very upset with the whole stay. They should have shut down the hotel for the renovations. Will never go back.
Stayed 1 night in Mar 2023

2/10 Terrible

Tami

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This Hampton is very run down and dirty. The hallway walls were filthy and our bathroom was not clean. There were boot tracks in the floor in front of the toilet and pubic hairs in the bathtub, totally disgusting! I will not stay here again
Stayed 1 night in Mar 2023

4/10 Poor

Ken

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
There was no cold water from the tap. Also, the privacy blinds looked like someone used a razor knife to shred them. The staff was nice and the breakfast area was clean.
Stayed 1 night in Mar 2023

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Michele, San Diego

Stayed 1 night in Feb 2023

10/10 Excellent

randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

4/10 Poor

Stacey, Syracuse

Traveled with family and small children
Disliked: Staff & service, amenities
Staff was on his phone with his ear buds and really didnt want to check me in. Later we went to the pool only to find it was closed. When asked the staff he just shrugged his shoulders and said maybe later in the month it would open. Then went to getca snack. No vending machine and in the store they had 4 bags of fritos and 1 bag of cheetos. The staff said they hadnt ordered in awhile. I bought a bag of $0.75 chips. He handed me back 18 PENNIES. Said it was $0.82 after tax and they didnt have any change. The bathtub had hair in it. Not impressed for what I paid.

8/10 Good

rocio g

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto muy amplio y muy completo

4/10 Poor

Lori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, dirty hotel. Sink was chipped. Just not kept up well at all.
Stayed 1 night in Dec 2022

4/10 Poor

Cassandra, Lady Lake

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Took 9 minutes to get hot water to the tap. The bathroom was dirty and stained. The whole place needs a refresh. The remote control didn't go with the TV so didn't work well. The front desk staff was not friendly. The food staff was AWESOME and friendly.
Stayed 3 nights in Nov 2022

6/10 Okay

Ollie

Liked: Room comfort
Not up to Hampton standards
Hotel under construction, room had a funny smell. I booked it on here but when I got there the cc hold charged me the full amount again.
Stayed 1 night in Oct 2022

8/10 Good

JENIFER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet. No ice machines on floor
Stayed 1 night in Oct 2022

4/10 Poor

Mary

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff was amazing friendly and helpful, bed was comfortable slept great. Was disappointed in condition overall. Pool and hot tub not working, computer in business are not working , ice machine not working. Lots of wear and tear overall. Block out curtains in room ripped in several places, clock in room not working correctly. Bathroom needed some works as well as the carpet in room. Outside front entry cracked and broken a safety hazard for sure.
Stayed 1 night in Sep 2022

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When was the last time you cleaned?
It was apparent from standing water, mold on wall and trim and filth on toilet that there had been an ongoing leak from the toilet, you could actually see the water dripping. This room should have been out of service, it was not clean. When I went to the front desk to ask about moving, I was told they had two other handicap access rooms on the first floor. My husband is in a wheelchair, so packing our stuff back up to relocate to a different floor, opposite ends of the hotel was difficult. It was unnecessary since the room clearly should not have been used in the first place. Staff could have cared less about the situation and hardship this caused. Second room was clean, but the property is generally in poor repair, and customer service is sub-par. This property is a black eye to the Hilton Brand.
Filthy bathroom, toilet base.
Mold on wall in room 202
Leaky toilet, water on floor, grunge and mold behind toilet.
Stayed 1 night in Sep 2022

6/10 Okay

Brandy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Expected more from a Hampton Inn
Very run down. Hallways had ceiling tiles missing and water dripping in several places. Pool, ice machine, one the exterior doors were all out of order. Mold on bread/toast at breakfast. Minor inconvenience but there wasn’t a single outlet at the night stand. Several of the outlets had seen better days. Water was shut off due to a leak…which might explain the ceiling issues in the hallway. The staff was friendly and accommodating. They were great.
Stayed 1 night in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and Very pleasant staff
Our check-in was fast and smooth. After a good night sleep, we enjoyed the free breakfast. I think this might have been one of the best free breakfasts I have enjoyed. When checking out, I wanted to pay for a couple of sodas I had purchased the night before. The Hotel manager gave them to me complimentary. It was very appreciated. I would stay here again.
Stayed 1 night in Aug 2022

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Perfect for price
We decided to stay at this hotel because it had a hot tub but unfortunately swimming pool and hot tub was closed due to repair. The room was almost perfect. Bed comfortable, large room for 6, but tv kinda small for room size. Alot of cosmetic damages to hallways and doors. I guess expected better from Hilton hotel. Overall experience was nice. Staff was Amazing!!!
Stayed 1 night in Aug 2022
Response from Melody on Aug 30, 2022
Thank you so much for your feedback. Your comments will be shared with the entire staff.

6/10 Okay

skye, offerle

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Close to a nice Mexican restaurant and gas station. This is a Hampton inn and cost more than a comfort suites or holiday Inn yet both of the other places near by were way nicer than this.
Stayed 1 night in Aug 2022
Response from Melody on Aug 27, 2022
Thank you for your feedback. We are anticipating renovation in the near future.