Posted Sep 13, 2016 on Orbitz
I got in late after a long drive. The man behind the window did not seem interested in actually communicating with me. He mumbled and would not even look at me. I felt like I was somehow bothering him by checking in. When I got into the room, it was disgustingly hot. In order to turn on the AC I had to stick my finger in a hole because the button was missing. It took a while for the air coming out of the unit to cool down and even longer to cool the air in the room. When I crawled into bed, it was warm under the covers. That would be great in the dead of winter, but not on a 90+ degree day. When I talked to the desk about the temperature, they just said that it takes a while to cool down the room. I asked why they didn't cool the room ahead of time since they knew it takes a while. Their answer was, "we don't do that." There were other issues such as carpet that desperately needed replacing. Even the TV was out because, "it was raining." In the morning, house keeping came into the room before checkout time. When they knocked, they didn't even wait for an answer. They were opening the door as they were knocking. The thing that bothered me most was the general attitude of the staff. They didn't at all seem to care whether or not I enjoyed my stay.