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Reviews of Sterling Yercaud

4 out of 5
Sterling Yercaud
Ladys Seat, Salem Dist, Salem, Tamil Nadu

Reviews

6.6
Rating 10 - Excellent. 4 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 8 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kishanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

2/10 Terrible

jayaprakash

Traveled with family
They haven’t permitted my pet, hence I haven’t stayed,
Stayed 1 night in Dec 2021

6/10 Okay

Gautham

Liked: Staff & service
Disliked: Property conditions & facilities
Very run down
The place is very run down. Staff is very friendly and efficient. Parking is far away and no valet.
Stayed 1 night in Dec 2021

8/10 Good

Partha pratim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Overall good stay with 3 familys with childrens . break fact so good lot of varieties . Receptionist Deepa very friendly and kind staffs are good. food cost is so high so we gone for out side.. The view of sterling you never get any were its so beautiful .
Stayed 1 night in Jan 2020

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sterling Yercaud on Mar 1, 2024
DearKiranThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team

6/10 Okay

Verified traveler

Liked: Room comfort
Georgeous view
The strength of this property is it’s gorgeous background. The hotel overllooks a beautiful valley- a sight to behold. Staff, service, food and cleanliness need improvement. It is not senior-friendly. Neither is it good for guests with a disability.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Sterling Yercaud on Mar 1, 2024
Dear GuestWe're absolutely thrilled that you had such a fantastic experience with us. It's our goal to ensure your complete satisfaction, and we're delighted to have achieved that. Thank you for your support and for choosing us. We can't wait to welcome you back for another wonderful experience!Warm regards,The Sterling Holidays Team

4/10 Poor

P S

Disliked: Staff & service
Generally OKay, but not very happy.
Didnt get a room with a view to the valley. Booking via Hotels.com for a Sterling Holiday Resort room perhaps was a not great idea because of this. Staff are pleasant but said they didn't have rooms which we desired.
Stayed 1 night in Jul 2018

10/10 Excellent

chandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect short term vacation.
Amazing Views, from the private balcony.
Stayed 1 night in Sep 2017

8/10 Good

Amit Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sterling Yercaud review
Stay was comfortable. Location is very nice. We also enjoyed food.
Stayed 2 nights in Aug 2017

4/10 Poor

abhijit , bengaluru india

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth at rock perch...just a good view..nothin
We had heard a lot of things about this place..but overall it's disappointing ...besides the view there is nothing much.,, The staff is less and food quality Is ordinary... Only a few people are hardworking and noticeable all from Manipur...

8/10 Good

Srinivas

Liked: Staff & service, property conditions & facilities, room comfort
A place to recommend
Excellent place and great service...the only minus point is that this place is not children friendly as there are no safety measures , either inside the suite or in the entire resort...this seriously needs to be looked into...

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room didn't have any view which was pathetic. Food doesn't suit south Indian palate.

10/10 Excellent

HEMANTH, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a romantic getaway
It was an amazing stay at sterling holidays. Great hospitality and breathtaking views. Will definitely revisit

6/10 Okay

Swapna, Chennai

Liked: Cleanliness
Views from suites are awesome
I am not sure if hotels.com screwed up our booking or sterling but the initial check in was a pain after having driven 600kms to hear that we didn't have a room there when we had a confirmed booking. We waited for 45 Mts trying to reach hotels.com and getting then to talk to sterling. The manager was helpful but operations can be wayyyyyyy better. And again, while checking out there was a charge for 300 rs added on our bill which we were about to ignore and pay. When I cazually asked them as to what that was they were like oops... That was supposed to be added to the neighbouring room!!!! And again we are sorry blah blah. Sterling as a property is good esp the suites where we stayed , amazing views , we didn't eat the food there as it was too crowded. But their operations suck !

6/10 Okay

Jacob

Disliked: Cleanliness, property conditions & facilities, room comfort
Response from Sterling Yercaud on Mar 1, 2024
Dear GuestWe appreciate your review, and we acknowledge your rating of 6 stars. Your feedback helps us strive for excellence, and we'll work on making your next experience even better.Warm regards,The Sterling Holidays Team

8/10 Good

Shantanu, Bangalore

Liked: Cleanliness, staff & service, room comfort
Family Visit to Yercaud
Overall a satisfying exerience. Pros: 1. Excellant Location & View 2. Nice helpful staff 3. Nice Activity area for kids & adults. 4. Room booked had good arrangment. Cons: 1. Food Vareity in buffet can be improved. 2. Ala-carte options are bit costlier.

2/10 Terrible

Swaminathan, Chennai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
Despite booking the rooms through Expedia, we were not allotted rooms and were forced to search for different accommodation. There is an inefficient idiot sitting at central reservation office who screwed up the entire process and had a terrible experience with both Expedia and Sterling. I will never venture booking with Expedia again.

8/10 Good

Jacob Mathew, Cochin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good srvice
We stayed in Sterling Resorts for 4 days from 1st Feb. Hotel location is very good. Rooms were clean , staff very polite, on the whole we enjoyed our stay there

8/10 Good

jagadish, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
the overall experience was good. the architecture of the hotel is excellent. It is value for money.

6/10 Okay

Amar, Bangalore

Liked: Staff & service
Disliked: Room comfort
Needs improvement
Likes: 1) Beautiful breath taking views of the valley 2) Food 3) Service. 4) Hotel Exterior. Dislikes: 1) Access road to hotel - pathetic. You will literally feel lost on the road as there is no sign board giving directions. 2) Room interior not worth the money 3) Bathroom condition not up to the mark. 4) Car Parking facility not good. Whoever hits the lot first gets to park. Verdict: Not a great value for the money. Room resembled a town lodge.

8/10 Good

sunnys18_blr, bangalore

Liked: Cleanliness, staff & service, room comfort
Amazing
great property, lovely location, friendly staff and really cozy rooms....

6/10 Okay

Amit

Disliked: Staff & service
Yercaud hotel - Pricey but nice location
Overall good location, but service is very poor, food is average and not much around for food and stuff. Property is old and not for people who have trouble climbing the stairs as everything including rooms, restaurants etc. have a climb of at least 20-30 flights.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Response from Sterling Yercaud on Mar 1, 2024
Dear GuestThank you for sharing your feedback and rating. We're sorry to hear that your experience was not up to your expectations. We always aim to provide the best service possible, and your feedback helps us improve. If there's anything specific that you believe we could do better, please don't hesitate to reach out to our customer support team. We're committed to making your next experience an excellent one.Warm regards,The Sterling Holidays Team

8/10 Good

parthiban, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sterling
Locaiton was good and the comforts were good

6/10 Okay

Abhinav, Bangalore

Disliked: Cleanliness, property conditions & facilities
Awesome location
If you are going to Yercaud, there is only place to be in. Sterling resorts! None match the views Sterling has to offer. Amazing resort. But, the resort is quite old. The rooms are not up to modern standards. They are not maintained clean. Common areas are disgustingly dirty. Food is good, not very expensive. There are a number of things to do within the resort. In fact, I went there for a couple of days, and didn't leave the resort for the most part. You have a lady's seat view point and a rose garden next to the resort, we went by walk.

2/10 Terrible

Srinivas, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad experience
Check in time was 2 PM But they gave the room at 7 PM. the rooms were not clean. lot of blood stains were there on the bed. we asked for room change. they did not agree. we told that will call police, then they gave room change. Many people say that the location is good. True , the location is very good. What is the use? you need to sleep inside the room not outside:-). i saw almost all the room & they seems to be dirty. Food was fine.

10/10 Excellent

Rajalakshmi, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sterling Holiday Resorts in Yercaud.
We stayed in Sterling Holiday Resorts, Yercaud. Though resort is situated in a deadend, a special mention to be made about this resort. It is in the midst of 2 view points of Yercaud - Ladys seat & Gents seat from where one can have a beautiful view of the valley & sunset. The resort is unique in design & natural terrain has been utilised verywell & converted into a beautiful location. A warm welcome at the reception, comfortable room, tasty food, good service, helpful staff & above all homely atmosphere mesmerised us.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive for the services rendered