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Expedia Verified Reviews
Exceptional!
4.9 of 5 guest rating
Room type Options Nightly price Book
Double Room
269 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Double Room
312 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Double Room (Matterhorn)
Room with view
269 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Superior Double Room (Matterhorn)
Room with view
312 square feet
1 Double Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Suite (Matterhorn)
Room with view
592 square feet
1 Double Bed and 1 Queen Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Family Duplex
Room with view
538 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Winter wonderland with a full-service spa

Popular property highlights

Pets allowed
Restaurant
Indoor pool
Smoke-free property
24-hour front desk

Location

Located near the slopes, this Zermatt hotel is in the mountains, within 1 mi (2 km) of St. Mauritius Church and Matterhorn Ski Paradise, and close to winter sports such as cross-country skiing and skiing lessons. Matterhorn Museum and Mountaineers Cemetery are also within 10 minutes. Zermatt Station is 6 minutes by foot.

Hotel Features

After a day on the slopes, return to Hotel National to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 54 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Other amenities available to guests include furnished balconies or patios, minibars, and room service.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. This luxury hotel also offers a sauna and a fitness center.

Hotel National is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Restaurant
  • Dry cleaning/laundry service
  • Steam room
  • Sauna
  • Computer station
  • Smoke-free property
  • Swimming pool
  • Conference space size (meters) - 37
  • Terrace
  • Ski storage
  • Luggage storage
  • Conference space size (feet) - 398
  • Snack bar/deli
  • Free train station pickup
  • Total number of rooms - 54
  • Television in common areas
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas:

Languages Spoken

  • English
  • French
  • German
  • Portuguese
  • Polish

Room Amenities

Hotel National offers 54 accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Free wired Internet
  • Blackout drapes/curtains
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Furnished balcony or patio
  • Phone
  • Turndown service
  • Desk
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Slippers
  • In-room safe
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Digital TV service
  • Flat-panel TV

Where to Eat

Onsite venue - This restaurant serves dinner only. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Sledding nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Reflexology
  • Sports massage
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10:30 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pets

  • Pets allowed for an extra charge of CHF 20 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Only service animals are allowed

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel National Zermatt
  • National Zermatt
  • National Hotel Zermatt

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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