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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
42-inch flat-screen TV with digital channels, TV

Guest reviews

4.8 out of 5 Exceptional
76 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationSunnegga Ski Resort33 min walk
Popular LocationCharles Kuonen Suspension Bridge17 min drive
Popular LocationSaas-Fee Ski Resort54 min drive
AirportSion (SIR)75 min drive

Choose dates to view prices

  • Double Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Double Room (Matterhorn)

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 2
    More detailsDouble Room (Matterhorn)
  • Superior Double Room

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Family Duplex

    4.3/5 guest room rating

    Room amenities

    • 538 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More detailsFamily Duplex
  • Superior Double Room (Matterhorn)

    5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Sofa Bed
    More detailsSuperior Double Room (Matterhorn)
  • Suite (Matterhorn)

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed and 1 Queen Sofa Bed
    More detailsSuite (Matterhorn)
  • Deluxe Double Room

    Room amenities

    • 323 sq ft
    • Sleeps 2
    More detailsDeluxe Double Room
  • Family Room

    Room amenities

    • 581 sq ft
    • Sleeps 4
    More detailsFamily Room

About this area

Zermatt

Located in Zermatt, Hotel National is in the city center and on a river. Matterhorn Ski Paradise and Sunnegga Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Weisshorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and sledding.
Visit our Zermatt travel guide
View in a map
Popular Location

What's nearby

  • Sunnegga Ski Resort - 33 min walk
  • Charles Kuonen Suspension Bridge - 17 min drive
  • St. Niklaus - Jungu Gondola - 24 min drive
  • Saas-Fee Ski Resort - 54 min drive
  • Moiry Lake - 90 min drive

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • AirportCointrin Intl. Airport (GVA) - 162 min drive

Restaurants

  • Onsite dining venue – Serves dinner. Kids' menu available.

About this property

Hotel National

4.5-star luxury hotel, walk to Matterhorn Ski Paradise
This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. All 54 rooms feature thoughtful touches like espresso makers and pillow menus, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Guests will also find furnished balconies or patios, minibars, and room service.
Hotel National offers 54 accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zermatt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Polish
  • Portuguese
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space (398 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3 PM - 10:30 PM
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 20 per pet, per night
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel National Zermatt
National Zermatt
National Hotel Zermatt
Hotel National Hotel
Hotel National Zermatt
Hotel National Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Hotel National and receive a full refund?
Yes, Hotel National offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel National cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel National have a pool?
Yes, this property has an indoor pool.
Is Hotel National pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night.
How much is parking at Hotel National?
This property doesn't offer parking.
What time is check-in at Hotel National?
Check-in is from 3 PM–10:30 PM.
What time is check-out at Hotel National?
Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).
Where is Hotel National located?
Located in the heart of Zermatt, this luxury hotel is steps from Zermatt–Sunnegga Funicular and Matterhorn Ski Paradise. St. Mauritius Church and Matterhorn Museum are also within 10 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt Station is 6 minutes.
4.8
Exceptional
76 reviews
5 - Excellent
64
4 - Good
12
3 - Okay
0
2 - Poor
0
1 - Terrible
0

4.9/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! Literally across the street from the Sunegga lift. Hearty breakfast, ski storage and boot warmers in basement and fantastic spa (whirlpool and sauna) were perfect complement for skiing. Staff was very welcoming and gave us lots of advice on skiing and rentals. Room was spacious and balcony overlooking the Matterhorn was icing on the cake!!
Stayed 3 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ski hotel
A very comfortable hotel with great service and an excellent breakfast buffet. Lovely view of the Matterhorn from our window in the mornings! The hotel is just steps away from a good ski rental shop (20% discount for hotel guests) and the Sunegga funicular.
Stayed 6 nights in Mar 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, old-fashioned property. Nice view of the Matterhorn.
Stayed 2 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

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