Zerviana Vacations from $1,547

Property definitely not 5 star ! Many things not as expected after previous 5 star experiences! Pool was very small , made to seem mich bigger on advertising, surrounded by balconese beds which was intimidating! rooms alrhough clean were under equipped- no drawers ? Open wardrobe , no mirror above vanity table, although vanity stool was there ? Pool towel exchange in a basket in front of reception - very unsuitable and untidy! Bathroom areas around reception not checked and cleaned during the day - was needed. Entertainment was very poor - disappointed no Greek music, dancing. Good points- breakfast buffet was plentiful and varied, cleaners worked hard , staff were generally very pleasant, although on checking out nobody thanked us for staying and basically ignored us , just chatting amongst themselves - topped off quite an underwhelming stay.

Lovely hotel, perfect for a relaxing break. The pool area is amazing, the staff are exceptional and the hotel just had a very soothing feel to it. The food and drink selection are also great. Highly recommend! Nice restaurants around and only a short drive into Chania

Amazing location and very comfortable rooms. Staff is nice, food is average, the spa has a lot of options and great service, the mini market is very handy and activities are great for people with small children. Would have been nice to have a bit more animation in the evening for grown ups, all inclusive cocktails are unfortunately really bad quality and we didn't like that you had to pay an extra for the premium option. Overall it's a good value for money option, but not really a 5 stars.

The resort was great and the entertainment every night was terrific.