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“Our stay at Hotel Atlantis Copacabana was extremely disappointing, especially regarding cleanliness, hygiene and guest care. Both my brother and I were shocked by the lack of cleanliness in the rooms and at the breakfast buffet. The worst incident involved a staff member who introduced herself as Claudia and was stationed at the breakfast entrance. My brother was sick in our room with flu-like and gastrointestinal symptoms, so he responsibly stayed there to avoid infecting other guests. I asked……

“太吵了，总是在装修”

“Todo muy bien, el servicio en recepcion fueron muy amables y las habitaciones muy amplias, tienen un buffett de desayuno muy bueno y variado.”

“酒店附近有巴士站，超市；早餐還可以，餐廳的晚餐也不錯；毛巾比較舊，梳洗用品缺乏。”

“Surfaces in the room were covered in sticky marks from drinks glasses & one of the pillow cases had burn marks or stains on it. The bathroom mirror had toothpaste or soap splatters on it too. The bed was comfortable but we booked for twin beds & got a double instead! There was a decent spread for the breakfast, & it was labelled with a description in English as well. But no decaf coffee option was available. A lot of the staff were very helpful & friendly, but the ladies at the check in desk……

“Muy buena atención por parte del staff, buen desayuno. La vista a la playa es muy buena desde la terraza.”

“1. Room had a bad smell. 2. There were still dust and white debris on the floor when I checked in. 3. Couldn't make a reservation for the massage as advertised.”

“best location in the beach, but need renovation”

“First time in Rio and we enjoyed our hotel. Is has everything you could possibly need. Room was left cleaned everyday and the staff were all friendly. We had great A/C and that’s always a plus. Will book this same hotel at our next visit.”

“我一点半入住时他们说要三点 最后我三点二十才拿到房间 而且两个晚上1023给了我二楼 我感觉我买的是豪华海景房 为什么是二楼”