“Looks shabby on the outside but it’s very nice inside room smelled like bleach pretty heavily, and Breakfast was kind of so so beds were fairly comfortable. Pillows were good. Everything was clean.”
“This hotel is run down, smells horrible, the staff in the morning glared at me each time he saw me in the lobby, and the room was filthy. Unfortunately, I did not get to the room until late and was unpacked by the time I realized what I got myself into. Carpets were sticky, toilet had dried urine on it, bathtub was disgusting, bed felt like a pile of springs under a sheet, corners of room had piles of debris covered in dust, and the "breakfast" was completely inedible. In hindsight I wish I……
“This hotel refuses to rent rooms to citizens of the city it is located in. The information explaining this is buried at the very bottom of the page and well past the area you pick a room at, Hidden essentially. I was not aware of this hidden and absolutely asinine policy until after I rented the room. They refused to refund my money despite the fact I never even saw the room. So they took my money, refused to honor my purchase due to my geographic location, and then stole my money by not……
“Admittedly we booked the very last room we could find in St. Cloud and were desperate so paid a premium price ($271.54) for a room that at first smelled of ozone machine which permeated bedding and towels. Air conditioner did not work so we opened the windows to cool it down. Very dated, in a general state of disrepair, needing cleaned badly. In the middle of the night the ozone smell went away but the smell of urine replaced it. Needless to say, I wouldn't pay $50 for a room here again and……
“I prebooked and paid online 6 hours in advance and when i arrived at the hotel around 12am there was nobody at the front desk to unlock the front door for me. There was a message posted on the door saying no check in after 12am, no exceptions. I later reviewed the website to see if that was posted anywhere and it was not. I ended up having to stay in a different hotel for the night. The next morning I gave them a call and asked if i could have a refund or have credit for another night there and……
“They overbooked and I didn’t have a room when I checked in 8:00 at night. I wasn’t the only one who didn’t have a room either. The front desk person was very rude about it.”