Reception

Reviews of Catalonia Portal de l'Angel

3 out of 5
Catalonia Portal de l'Angel
Avd Portal De L'angel 17, Barcelona, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 1009 reviews" "
Rating 8 - Good. 279 out of 1009 reviews" "
Rating 6 - Okay. 45 out of 1009 reviews" "
Rating 4 - Poor. 12 out of 1009 reviews" "
Rating 2 - Terrible. 14 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
An awesome experience - super location very near to Place Catalyna, Las Ramblas, Gothic Quarter, with tons of places to eat & shopping…,appreciated the warm welcome received at check in by Alvaro & also Mark who helped us with our luggage - Chodi who arranged for luggage storage at check out so we could enjoy the nice pool area before heading to cruise port - Barcelona is such a beautiful city - thx so much, great stay!
Stayed 3 nights in May 2024
Response from Reception Manager on May 13, 2024
Dear Brian,We are really happy to know that you have enjoyed your stay with us!!!!We appreciate your kindness towards our staff, words like yours inspire all of our employees to give their best every day.We hope to see you again in your next visit to Barcelona!!Best regards,HC Portal de l'Angel

10/10 Excellent

Roy Henry

Traveled with partner
Liked: Cleanliness, staff & service
Perfect location to pretty much everything. Hop on Hop Off busses 5 mins walk, if you love shopping it’s immediately out the door in every direction, harbour 20 mins walk, restaurants and Tapa bars everywhere. Staff were wonderful. Camilo the bartender was extremely friendly - English not great but we could laugh together. Room was very small but the cleaning staff kept it immaculate each day.
Stayed 5 nights in May 2024
Response from Reception Manager on May 13, 2024
Dear Roy,We are glad you enjoyed your stay in the city and that we were part of your great Barcelona experience. Thank you for sharing your review with us. It is always great to see a guest detailing a flawless guest experience.And Thank you for your compliments about our friendly staff!!!We hope to see you again in your next visit to BarcelonaBest regards,HC Portal de l'Angel

10/10 Excellent

Helmut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Excellent location in the historic part of the city. Highly recommend this hotel for anyone visiting Barcelona.
Stayed 2 nights in May 2024
Response from Regards,Catalonia Portal de l´Angel on May 10, 2024
Estimated Helmut,Thank you very much for your kind review!!.We hope to see you again on a trip to BarcelonaThanks for your comments towards our staff.Kind Regards,

10/10 Excellent

Diane

Traveled with family
Liked: Amenities, property conditions & facilities
Great location.
Stayed 4 nights in May 2024
Response from Reception Manager on May 7, 2024
Dear Diane,We are pleased that you enjoyed our excellent location!!!We hope to see you again in your next visit to Barcelona.Best regards,HC Portal de l'Angel

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. People very friendly and accommodating. Would recommend staying here
Stayed 2 nights in May 2024
Response from Reception Manager on May 7, 2024
Dear Colleen,Thank you very much for your kind review!!.We hope to see you again on a trip to BarcelonaKind Regards,HOTEL CATALONIA PORTAL DE L'ANGEL

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff is very friendly and helpful. The rooms are small but the location is perfect. Balcony is a must, you get a nice view!
Response from Regards,Catalonia Portal de l´Angel on May 10, 2024
Estimated Joshua,Thank you very much for choosing our hotel and for your review.We always trying to find the way to make our guests feeling comfortable and satisfied.We look forward to seeing you again very soon in Barcelona.

10/10 Excellent

Donald R Buckram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, everything was close by, and the people at the front desk was very friendly and helpful. The breakfast was excellent. We love the freshly squeezed orange juice, will stay there again in the future.
Stayed 7 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on May 10, 2024
Estimated Donald,Thank you so much for your kind review. It means a lot for us to be recognized the effort for the good work since we work to create an unforgettable experience for each one of our guests.

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on May 2, 2024
Estimated Kelly,we are glad to know that you have enjoyed our excellent location and our services.We hope to see you on your next trip to the city.

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, amenities
Loved the location. The room was tiny.
Stayed 3 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 28, 2024
Estimated Bonnie,thanks for your review and we are glad to know that you have enjoyed our excellent location and our services .We hope to see in your next trip to the city.

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a steal. For the price it is is. We had a beautiful balcony with view. The staff was lovely and breakfast excellent.
Stayed 5 nights in Mar 2024
Response from Reception Manager on Apr 25, 2024
Dear Emma,We are very happy that your stay has been so nice!We hope to see you again !!Best Regards,HOTEL CATALONIA PORTAL DE L'ANGEL

8/10 Good

Joey

Stayed 2 nights in Apr 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Area is clean and safe. Hotel safe was great.
Stayed 2 nights in Apr 2024
Response from r on May 7, 2024
Dear Rachel,Thank very much for your great review!Best Regards from all the staff,Hotel Catalonia Portal de l' Angel

8/10 Good

Richard

Stayed 7 nights in Mar 2024
Response from Reception Manager on May 13, 2024
Thank you!!!!

10/10 Excellent

Brian, Bourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the suite room 400. Amazing!!!! Cant recommend this hotel high enough. Super helpful staff. Spend the money and get the suite
Stayed 1 night in Apr 2024
Response from Reception Manager on Apr 23, 2024
Dear Brian,Thank you very much for your kind review!!.We hope to see you again on a trip to BarcelonaKind Regards,HOTEL CATALONIA PORTAL DE L'ANGEL

8/10 Good

NGUYET

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, transportation. Breakfast included. Friendly and nice staffs.
Stayed 3 nights in Apr 2024
Response from Reception Manager on Apr 20, 2024
Dear Nguyet,We are very happy that your stay has been so nice!We hope to see you again !!Best Regards,HOTEL CATALONIA PORTAL DE L'ANGEL

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Staff were very helpful and nice. Breakfast great. Well positioned hotel in the area. Showers were hopeless wet the whole bathroom. Enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from r on Apr 20, 2024
Dear Amanda,Thank you very much to choosing our hotel and of course for your review.We look forward to seeing you again very soon in Barcelona.Best Regards,Hotel Catalonia Portal de l'Angel

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities
Staff were very accommodating
Stayed 2 nights in Apr 2024
Response from Reception Manager on Apr 20, 2024
Dear Janet,We are really happy to know that you have enjoyed your stay with us!!!We appreciate your kindness towards our staff, words like yours inspire all of our employees to give their best every day.We hope to see you again in your next visit to Barcelona.Best regards,HC Portal de l'Angel

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atrium was worth the entry price alone. Great service and very comfortable rooms
Stayed 4 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 18, 2024
Estimated Tracey,We are glad you enjoyed your stay in the city and that we were part of your great Barcelona experience. Thank you for sharing your review with us. It is always great to see a guest detailing a flawless guest experience.

8/10 Good

Nicole

Traveled with partner
Liked: Amenities
Location cleanliness room service
Stayed 3 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 18, 2024
Estimated Nicole,It is great to read that you had an enjoyable stay with us and it is a pleasure for us to know that you enjoyed the hotel facilities and our staff attention. Thank you for your review.

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to everything. Staff was lovely, the room was clean and had a balcony!
Stayed 2 nights in Apr 2024
Response from Reception Manager on Apr 17, 2024
Dear Marianne,Thank you very much for your kind review!!.We hope to see you again on a trip to BarcelonaKind Regards,HOTEL CATALONIA PORTAL DE L'ANGEL

10/10 Excellent

Tyler

Stayed 5 nights in Mar 2024
Response from Regards,Catalonia Portal de l´Angel on May 10, 2024
Estimated Tyler,First of all we want to thank you for choosing the Catalonia Portal de l'Angel Hotelfor your stay in Barcelona and for you positive comments about our staff, services and installations which motivate us to keep working hard to meet your expectation and to improve our services day after day.We hope to see you again soon in the Hotel Catalonia Portal de l'Angel and please contact us if any need should arise.

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, would stay here again.
Stayed 3 nights in Mar 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 16, 2024
Estimated Erika,We are glad you enjoyed your stay in the city and that we were part of your great Barcelona experience. Thank you for sharing your review with us. It is always great to see a guest detailing a flawless guest experience. We hope to have you soon back with us!

10/10 Excellent

Randall, Carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at the hotel in April for three nights. Check in was easy and straightforward. Once in our room, an employee delivered a bottle of cava which was a perk of Expedia gold status members. The room was very clean and comfortable. The hotel is located on a large pedestrianized street, which our room overlooked, but remained quiet throughout the night. No problems sleeping. Breakfast was wonderful and had a large variety of cold and hot foods to choose from. Best part was the location. Easy walk to important sights. Only took taxi to Sagrada Familia and train station.
Stayed 3 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 15, 2024
Estimated Randall,Thank you very much for sharing with us your opinion and your experience. We are more than pleased to be your "home" during your stay and also knowing that you enjoyed the city and the hotel. Thank you for your special mention to our staff, they will be happy to receive your words. Hope to welcome you very soon, Best regards,

8/10 Good

Jan

Traveled with partner
Liked: Cleanliness, staff & service
While the hotel was fine, it was the location that might make me return. The location is great for strolling around, catching a tour bus, catching the metro or the aerobus. Lots of shopping and dining options. The hotel was just fine. Pretty dull lobby, drab bar and slow elevator (only took it the once with bags up and once with bags down - walking up three floors was quicker). The room was big enough and bed comfy, but I hate when they don't put real doors on the bathrooms. It was a sliding glass door. There was no USB charger on one side of the bed. The bathroom lighting was brutal. Bathroom layout was challenging - not easy to get in and out of shower with toilet and sink area against it. Hotels in Barcelona are pricy, but at least this one had awesome access.
Stayed 3 nights in Mar 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 13, 2024
Estimated Jan,Thank you very much for choosing our hotel and for your review.We always trying to find the way to make our guests feeling comfortable and satisfied.We look forward to seeing you again very soon in Barcelona.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel in a great location for sightseeing. Breakfast buffet is large. We loved our private terrace too!
Stayed 2 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 13, 2024
Estimated Beth,First of all we want to thank you for choosing the Catalonia Portal de l'Angel Hotelfor your stay in Barcelona and for you positive comments about our staff, services and installations which motivate us to keep working hard to meet your expectation and to improve our services day after day.We hope to see you again soon

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lobby smell amazing every time we walked in. PERFECT location to shops, restaurants and buses
Stayed 4 nights in Mar 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 11, 2024
Estimated Veronica,We are glad you enjoyed your stay in the city and that we were part of your great Barcelona experience. Thank you for sharing your review with us. It is always great to see a guest detailing a flawless guest experienceWe hope to see you next time

10/10 Excellent

Urmi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from.a 4 day trip. The hotel is centrally located and walkable to all major sights. The staff were very friendly, efficient and helpful. We had an upgrade to rooms with a lovely and spacious terrace. We asked for an early check in and we’re able to get in to one of our rooms early. The rooms were very clean. Good over bath shower. Our children made good use of the pool. Great hotel, great stay, we would definitely recommend
Stayed 4 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 11, 2024
Estimated Urmi,Thank you so much for your kind review. It means a lot for us to be recognized the effort for the good work since we work to create an unforgettable experience for each one of our guests. We appreciate that you mention the good attention of our staff. We hope look forward to welcoming you back as a guest, it will be a pleasure.

10/10 Excellent

Ammon, Orem

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service and Location
Stayed 3 nights in Apr 2024
Response from Regards,Catalonia Portal de l´Angel on Apr 11, 2024
Estimated Ammon,Thank you so much for your kind review. It means a lot for us to be recognized the effort for the good work since we work to create an unforgettable experience for each one of our guests. We hope to see you on your next trip.

8/10 Good

Darryl

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel could not be more central. It is in need of refurbishment which I believe is happening now. The staff while always polite was spotty. Some could be extremely warm and helpful some not so much. I wouldn't let that hold you back on booking here. Breakfast was everything you need with lots of healthy options. This is a solid hotel.
Stayed 7 nights in Apr 2024
Response from Reception Manager on Apr 8, 2024
Dear Darryl,Thank you very much to choosing our hotel and of course for your review.We look forward to seeing you again very soon in Barcelona.Best Regards,Hotel Catalonia Portal de l'Angel

10/10 Excellent

Eleanor

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Very helpful staff.
Stayed 4 nights in Apr 2024
Response from Reception Manager on Apr 8, 2024
Dear Eleanor,Thank you very much for your kind review!!.We hope to see you again on a trip to BarcelonaKind Regards,HOTEL CATALONIA PORTAL DE L'ANGEL

10/10 Excellent

Mervin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At the center of Catalonia where everything happens!!! Amazing location, would highly recommend! Great Staff- Laura and Chodi were always very helpful. We left a jacket & was able to retrieve right away.
Stayed 3 nights in Mar 2024
Response from Reception Manager on Apr 8, 2024
Dear Mervin,Thank you very much for sharing with us your opinion and your experience. We are more than pleased to be your "home" during your stay and also knowing that you enjoyed the city and the hotel. Thank you for your special mention to our staff, they will be happy to receive your words. Hope to welcome you very soon, Best regards,HC Portal de l’Angel

6/10 Okay

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very conveniently located in the Gothic Quarter of Barcelona and is close to Barcelona’s superb metro along with the stop for the Aerobús. The room we stayed in was nice and quiet and had air conditioning. Unfortunately the bathroom really smelt, I think there must be an issue with the drains as the hotel is in a very old building.
Stayed 4 nights in Mar 2024
Response from Reception Manager on Mar 25, 2024
Dear Andrew,Thank you for taking the time to tell us about your stay at Catalonia Portal de L'angel.Each comment and review help us to improve and offer to our clients a better service day by day.We hope to see you again in your next visit to Barcelona-Best regards,HC Portal de l'Angel

10/10 Excellent

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the newest area of the property. The deck was wonderful and private. The hotel has an elevator and that helps! I enjoyed how close we were to main square, and others we easily walked to.
Stayed 3 nights in Mar 2024
Response from Reception Manager on Mar 25, 2024
Dear Gretchen,Thank you very much for sharing your experience with us!!!All the staff are happy to know your stay was wonderful!Waiting to greet you again.Kindest regards,Hotel Catalonia Portal de l'Angel

10/10 Excellent

Annika, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this authentic place. Just beautiful ♡♡♡♡
Stayed 3 nights in Mar 2024
Response from Regards,Catalonia Portal de l´Angel on Mar 18, 2024
Estimated Annika,Thank you so much for your kind review. It means a lot for us to be recognized the effort for the good work since we work to create an unforgettable experience for each one of our guests. We hope to see you on your next trip

8/10 Good

Yiqin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 2 nights in Mar 2024
Response from Regards,Catalonia Portal de l´Angel on Mar 10, 2024
Estimated Yiqin,we are glad to know that you have enjoyed your stay with us and also our excellent location.We hope to see you on your next trip

10/10 Excellent

Corban

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place.
Stayed 1 night in Feb 2024
Response from Regards,Catalonia Portal de l´Angel on Feb 24, 2024
Estimated Corban,thanks for your great review.We are glad to know that you have enjoyed your stay.

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near Plaza Catalunya, restaurants, shopping and more. The staff was very pleasant and hospitable. We really enjoyed our stay!
Stayed 2 nights in Feb 2024
Response from Regards,Catalonia Portal de l´Angel on Feb 19, 2024
Dear Victor,we are glad to know that you have enjoyed your stay with us and also thanks for your comments towards the staff.We hope to see you in your next trip.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good value for money
Nice hotel, very good location with friendly staff.
Stayed 3 nights in Feb 2024
Response from Regards,Catalonia Portal de l´Angel on Feb 13, 2024
Estimated Richard,we are glad to know that you have enjoyed so much and thanks for the mention of the service of our staff.We see you soon.

10/10 Excellent

Gary J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Regards,Catalonia Portal de l´Angel on Feb 13, 2024
Estimated Gary,thanks for your review.

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great stay and very helpful staff!
Stayed 3 nights in Feb 2024
Response from Regards,Catalonia Portal de l´Angel on Feb 13, 2024
Estimated Denise,thanks for your great review.

6/10 Okay

PARAS

Traveled with family
Disliked: Amenities
The hotel is not sound proof, do not think rooms are cleaned properly and balcony doors need to be replaced or rest9red as they are very difficult to open and close. Only good thing about the hotel is that the location is perfect.
Stayed 4 nights in Jan 2024
Response from Reception Manager on Feb 7, 2024
Dear Paras,First, let me thank you for finding some time to let us know what we could have improved during your experience at Catalonia Portal de L'angel.We are in the process of renovating and soundproofing all rooms and facilities.And we are happy to read you have enjoyed our great location.We hope to see you again in your next visit to Barcelona.Best regards,HC Portal de l'Angel

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Regards,Catalonia Portal de l´Angel on Jan 31, 2024
Estimated Charlotte,thanks for your great review,We are glad to know that you have enjoyed your stay with us .We hope to see you in the future.

10/10 Excellent

Martin Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Barcelona. Perfect location to explore the city.
Stayed 2 nights in Jan 2024
Response from Regards,Catalonia Portal de l´Angel on Jan 31, 2024
Estimated Martin,we are glad to know that you have enjoyed our excellent location and services,We see you in your next trip to the city-

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great hotel in a perfect location. Friendly and helpful staff.
Stayed 2 nights in Jan 2024
Response from Regards,Catalonia Portal de l´Angel on Jan 31, 2024
Estimated Brenda,we are glad to know that you have enjoyed so much your stay with us,We hope to see you in your next trip.

10/10 Excellent

Brenda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Regards,Catalonia Portal de l´Angel on Jan 31, 2024
Estimated Brenda,thanks for your great review!!!We hope to see you in the future.

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception Manager on Jan 18, 2024
THANK YOU VERY MUCH!!!!

10/10 Excellent

Jeff

Stayed 2 nights in Jan 2024
Response from Reception Manager on Jan 18, 2024
Thank you very much!!!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barcelona 2024
It was amaizing
Stayed 5 nights in Jan 2024
Response from Reception Manager on Jan 16, 2024
Dear Betty,Thank very much for your great review!Best Regards from all the staff,Hotel Catalonia Portal de l' Angel

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Reception Manager on Jan 16, 2024
thank you

6/10 Okay

andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Short stay in Barcelona
We are hotels VIP members. Part of booking was room upgrade if available. Hotel would not upgrade us to next available room when 4 rooms available, but they were happy to charge us for upgrade.
Stayed 2 nights in Jan 2024
Response from Reception Manager on Jan 18, 2024
Dear Andrew,The costumer’s opinion is a top priority for us and it help us to constantly improve. We would like to use this opportunity to say that we would like to welcome you again in the future. Yours faithfully Front Desk