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“While our stay was otherwise pleasant, it ended with a serious security issue that should never happen at any hotel. At approximately 7:30 a.m. on the morning of checkout, a man used a working key card to open our room door, claiming he had previously stayed there and left his shoes behind. Whether he was given a new key or his old key was never deactivated, neither explanation is acceptable. Thankfully, our dog immediately started barking and charging toward the door, causing him to stop before……

“Helpful staff, very well-lighted and safe property. Will be back.”

“First I booked through Expedia which gave us the incorrect phone number to advise we would be having a late check in, as we were delayed. We googled the # and no one answered causing undue stress. Thankfully, our reservation did not get cancelled. Upon arrival the lobby smelled of marihuana. The room was extremely cold when we got in and after setting it to a normal temperature we realized someone had smoked in the room. The beds were hard and uncomfortable. They use curtains as a dressing for……

“Very nice place to stay.”

“The woman housekeeper was outstanding. She kept room spotless. All was great. She was pleasant.”

“No room service was unique”

“Broken curtains in the room. Very poor insulation - could hear every neighbor walking around at all hours of the night. Breakfast was supposed to be served at 7. I was there for a competition and on a schedule. Very disappointed that all I had to eat was cereal because breakfast started so late. The staff was friendly. It was just a disappointing stay.”

“Good”

“I enjoyed my stay the staff was very nice and helpful the hotel was nice and clean. Will visit again.”

“We've stayed here many times and have noticed the hotel is starting to show wear and tear from the transient workers. Having grown up in the area, we refuse to pay a lot of money to stay in Monaca/Center Township, PA. We pulled in and two huge men (workers) were hanging out in the main entrance. Then, only one of our two keys worked despite three tips back and forth to try and fix it (battery needed changed). Then, there was only one tiny soap for two adults, staying two nights. Also, there……

“Good for amenities and breakfasts. Room is clean and facilities are practical and well functional.”

“The staff was terrific. Very friendly and helpful!! Our room had a lot of ants, crawling on the desk area, shelf under the tv, and the mirror above the desk. We were on the second floor . The bathroom shower had some mold in the corners.”

“The staff was excellent. The property is undergoing a renovation so the cleanliness reflected that.”

“All was OK but it was a little older than I thought it was going to be. Minimal amenities but bed slept well and shower was hot. That's all I really needed.”

“We loved that it was so quiet and peaceful. The living space in the upstairs cottage/loft. The owners were very nice and willing to help in anyway that they could. They made a great breakfast to start your day. Great place!!”

“Very disappointed with the poor quality of my stay. Very limited and dangerous parking options, no acceptable heating or A/C; everything in the unit was outdated, almost non-existent WiFi; no viable tv, bed sheets looked like they had been slept in; refrigerator did not cool properly, not enough hot water to take a shower; very loud plumbing- family showering or using the toilet kept me awake. I did not feel safe. No outside light/ tiny windows. Room needed to be vacuumed and dusted. Too close……

“Cosy is the best word for this property. But also very well equipped. Everything we could possibly need except food itself was tucked away in all of the various drawers and cabinets. We chose it for pet-friendliness but didn’t end up bringing our dog. They even had a dog cage available. The stairs to the backyard are a bit steep but a vacant lot is available at the end of the street just 3 houses away. Everything was very clean and comfortable, and even though it was snowing while we were……