蝴蝶馆

Our stay at Gaia Hotel & Reserve was wonderful, but what truly made it exceptional was the outstanding level of service. From the moment we arrived, we were incredibly impressed by the warmth, professionalism, and genuine attentiveness of the entire staff. You can tell that providing exceptional service is part of the culture of this hotel. Everyone made us feel welcomed, cared for, and completely at ease throughout our stay. A few people especially stood out: Chris at the front desk and concierge was fantastic—always attentive, knowledgeable, and ready to help. Oscar was wonderful from the moment we arrived, helping with our luggage and transporting us around the property with such kindness and a great attitude. The restaurant staff was equally impressive, especially Abraham and Jack, along with the rest of the team, who were consistently warm, helpful, and attentive. The property itself is beautiful, but for us, the people were the true highlight. Exceptional hospitality and a level of service that we will absolutely remember. Thank you to the entire Gaia team for making our stay in Manuel Antonio so special!

Estávamos com a expectativa bem alta para o hotel, mas tivemos alguns problemas na acomodação. A área externa onde possui a piscina do quarto, quase não conseguimos utilizar por conta do excesso de animais ao redor, sapos, formigas e lagartos por toda parte, na maior parte do tempo, tínhamos que deixar o quarto fechado para não entrar nenhum animal e durante a travessia para sair do hotel, esbarrávamos com vários no caminho. Local muito bonito porém não é funcional, pois não conseguimos aproveitar quase nada. Equipe de funcionários sempre solicitos a ajudar.