9.8/10 Exceptional! (129 reviews)
It was a superb all-around experience from the moment we walked in. We were greeted with a great welcome, and our very heavy luggage, which we lugged from the train station, was quickly taken away from us and stored until our room was ready. As a bonus, once our room was ready, it was taken up and neatly stored in our room ahead of our check-in. Our check-in process with Roger was thorough and professional. The property is beautiful. Not a single disappointment. The room and bath were spacious and well-appointed—such a fantastic touch with the complimentary mini-bar. We only spent a day as a layover on our journey to Florence. I wished we had more days.
This property was more of a five-star and a masterclass on hospitality.
Reviewed on Jun 4, 2024