6/10 Okay
Clifford
Traveled with partner
May 21, 2024
Liked: Staff & service
The exhaust fan in the bathroom didn't work, the bathroom sink was badly cracked in an almost complete circle halfway up the bowl and there was no coffee maker in the room. There was also a lot of dirt in the corners of the bathroom and the balcony floor had lots of dead leaves on the floor. It's a shame because, otherwise, it was a very nice room. I guess the most concerning thing was that I booked the room for two nights online and was charged a different price (MORE) when we checked in than what was listed online and what my reservation said. AND, yes, the online reservation included all taxes and fees. Then when we got to the room, there was an lower price of $179 for a King bed listed on the door. When I asked about it I was told "Sorry, we've just recently changed management and that price is unfortunately wrong" I think by law you can't change prices on a reservation and if you have a sign quoting a lower price than what you are charging you have to honor the lower price. I like the hotel and I would like to stay again, but you really have to get some basic issues changed
Clifford
Stayed 2 nights in May 2024