4/10 Malo
Leonardo G.
3 ago. 2025
Le gustó: Limpieza
Disappointed
We arrived a hour early then expected especially driving from out of town. The first night I noticed some issues with the beach house. Cobs Webs around doorways and on the ceiling skylight. Restroom bathtub drain was clogged. Leftovers trash inside kitchen and outside next to bbq pit. Wi-Fi wasn’t working. They gave us the wrong information on the WiFi.On our 2nd night we had issues getting inside . In instructions we were told to lock both locks when leaving the property. Our family went to beach all day and came back to beach house to find issues getting back inside. Call the property manager and was informed to try to get inside by opening up a window. Unfortunately they didn’t have a key to the bottom lock. This was a very inconvenient situation especially having to climb inside a window to get inside the beach house. My family sat outside in the back yard while I attempted to climb inside the front window. While sitting down on one on the chair my wife fell down due to the chair in poor condition. Lucky the kids were able to help her up and witness the whole situation.The maintenance man showed up an hour later but by then our family was already inside. I did informed him about all the issues that we had since arriving. Overall very disappointing on our stay. I felt they could of did a better job especially on the communication.
Leonardo G.
Se hospedó 2 noches en agosto de 2025