“No breakfast on weekdays…..that was inconsistent with information provided when I selected this site.
Door operation was not good….unable to lock room door when leaving room (okay when in room).
Entering the building……well, the door sticks and makes you wonder IF it will work….
Room was neat and clean….good night sleep is available…..
R”
“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……
“Are bathmat had what looked like fecal matter on it. I had also asked for new face class, hand towels and towels in one of the bath towels looked like what was fecal matter on that also. The chair in our room had some white-ish green stuff all over it have no idea what it was at all. It was unrecognizable, but absolutely disgusting. Plus the chair was broken in the back, our TV was stuck on visually impaired. I had called down to the desk because we were trying to get it off of it. We couldn’t……