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“前台所有工作人员非常有禮貌，特别是一位叫Angel的香港女員工，值得一赞！分，房間光猛、潔淨、冷氣很好；地點優越，由机場可直接坐Picadailly Line到Leicester Square站再行3分鐘便到酒店！而去Charing Closs地鐵2分鐘內；步行去白金漢宫、大英博物馆和唐人街，也是12-22分鐘，香港人開的酒店，质素一定有保障，下次一定再入住！”

“Convenient location for business trips”

“staff are helpful, especially Geogria, we were first assigned to a room far away from elevators and we requested for change, Geogria helped us to manage to change to a room closer. The location of the hotel is good, breakfast has limited choices but still fine. ”

“All prefect Staff are nice and helpful Location also good ”

“品質很好的一家飯店，服務、景觀都非常好。”

“Location is good which easy to Waterloo, London eye,bridge , Tower of London . The room really small was the only not perfect. The hotel’s style just like W but smaller. ”

“Beautifully appointed, the hotel is very modern but retains a classic feel. The staff are courteous and helpful. The location could’t get much better for London.”

“Nice Hotel, good location.”

“酒店位置便利，兩分鐘到Underground~ 舒適乾淨，服務有禮，有支裝水提供～ 早餐新鮮，美味，很英式，非常讚👍 酒店的花園也很怡人！ 少少不足是酒店的熱水供應不太穩定，其他房間有人洗澡時，洗澡水會時冷時熱～”

“They were able to check me in early, at noon rather than having to come back in the evening. My single room was way roomier than I imagined, clean and tidy. They also have a programme where they give you a bit of credit towards the bar or restaurant if you opt to skip housekeeping. The hotel is situated at a very convenient location, supermarket across the street, and tons of food options all around. All the major central London landmarks are within half an hour of walking distance, even……

“close to underground station and many tourist sites.”

“位于机场五号航站楼，去市区可以坐火车快车去London Paddington Station伦敦市中心，15分钟一班很方便。这个宾馆作为旅行落脚点不错，其他就无所谓了。”

“I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.”

“good”

“Front desk staff very good service ”

“Very convenient the Underground station just opposite of the hotel. Clean and comfortable, I will chose this hotel of my next London trip.”

“Overall ok. Check in and check out smooth. the Sound Bar service need improvement. We wait about 50 mins to get our wine served. ”

“最初很滿意該酒店的環境和整潔….. 但令我感到意外的是…. 當我向reception counter要求支裝水（因為小朋友飲用，怕會水肚不服，而飲用支裝水應該比較安心點）…. Staff 竟然話我個package 唔包提供支裝水！一般酒店都基本上都會提供2支支裝水！很意外得知該酒店連提供基本的水都要視乎什麼package ! 這點已經令我對該酒店大大地打了折扣…真係有點失望！ 入住第一日我向朋友推薦….. 後來在第二天有了以的經歷，我即時通知朋友如果要book該酒店，要問清楚……否則不能提供基本的水時，一時之間真係好難喺附近買！”

“因為疫情關係而不能打掃房間，但入住時是非常整潔的。”

“Friendly staff, location is awesome and a nice restaurant on the rooftop! ”