Fontana Chalets

"We waited an hour and room was still not ready host was rude about it. Check in time was supposed to be at 3pm and by 4pm our room was not ready.we decided to stay at another hotel "

"The staff was amazing. The room was clean. Two things that were not ok: 1. Hair, we guessed from the previous guest(s), in the tub 2. Squeaky, noisy bed frame!!!"

"This place should be burned to the ground and rebuilt. The only good thing about this place is Juan, the night manager. He made checking in quick and easy. But, when i walked in my room i was met by 3 huge cockroaches!!! I didn't even put my bags down i closed the door and went back to the lobby and told Juan. He returned my deposit and was aware of the roach problem. The sad part was trying to get a refund from Hotels.com. After calling customer service I was told that I can just be moved to a different room, and they WILL NOT refund my money. After being on the phone for almost 3 HOURS I was told the best they can do is give me the cost of my room as a voucher that I cannot use until 3/21/26. I eventually got 4 hours of sleep in my car. All this after driving for 8 hours. I don't know who worse, Hotels.com customer service or this craphole hotel?"

"The staff were really nice.They upgraded our room without additional charhes.Rooms were clean & place is quite.Thank you to Kate for assisting us"

"Ok place if your only sleeping there for a few hours"

"The bed was completely wore out in room 157. There was a huge wore down spot on both sides of the mattress it was like I was sleeping in a whole. If you stay more than one night you have to service your room yourself, and the room had a musky smell. I was there on a business trip and it made my days extremely hard. The staff were less than cordial and seemed like they had a chip on their shoulder. The worst Motel 6 I have ever stayed at in my life and in the top five worst motels of my life "

"There was a lot of mold in the restroom.I had roaches, crawling down my back"

"Site needs and over hall Coach beds need to be replaced Concrete work need due to aging trees Parking lot black no lights working "

"Bugs in the bathroom. Weird vent in the shower. Bed was ok. Tv didnt work need to sign in. "