6/10 Aceptable
Amy A.
1 ago. 2025
No le gustó: Limpieza
We rented this house for our large family of 18. 8 adults and 10 children ages 1-13. We love the proximity to the beach and Coligny Plaza. Unfortunately the house had not been cleaned after the previous guests. So we arrived to a dirty house. We had ordered groceries to be delivered and the fridges were still full of food from the previous guests. I immediately contacted the owner and he had a cleaning crew there within the hour. They worked hard and got the house cleaned. We were grateful. There were several issues that needed to be addressed so I let the owner know and he got everything taken care of during the week were there. But because of the rough start including a toilet overflowing and the sink backing up in the kitchen which did get repaired or replaced. It didn't leave us with a good overall impression. We had to change dining plans the first night and revise other things throughout the week. The house is nice but a little tired and lacked things you would normally expect. I had to buy beach towels, dish towels and pot holders. There were a few beach towels but not enough for our family, and there were no dishtowels and only one pot holder. For our inconvenience of delayed use of the house we received a 500 refund. The pool was cleaned once while we were there but the area around the pool was filthy when we arrived and was never cleaned. The ping pong table had been used by last guests for some type of drinking game involving a chocolate substance. I cleaned it.
Amy A.
Se hospedó 7 noches en junio de 2025