“Gorgeous property. Communication could be better pre-arrival… slow to respond. But post-arrival, the reception and service was impeccable. A special place for sure!”
“We had a great stay at the Elan Hotel. Chris made the stay much easier by driving us around a bunch. The other staff is just as helpful as Chris. We highly recommended staying here! Thank you for the great time!”
“1) close to Nagano station where you can find most restaurants nearby
2) room is spacious enough for Asians
3) quite many little things to feel good hospitality: free facial mask, different shampoo and shower brands, small treats
4) helpful staff”