Comfort Inn & Suites Jackson

2.5 star property
Hotel in Jackson with free breakfast and fitness center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Pool
Exterior
Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Reviews
8.2

Very good

Popular amenities

  • Breakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • GymGymGym
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is $88
$98 total
includes taxes & fees
Jun 19 - Jun 20

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • Popular LocationArt 6345 min drive
  • Popular LocationJAX 606 min drive
  • Popular LocationCascade Falls9 min drive
  • AirportDetroit, MI (DTW-Detroit Metropolitan Wayne County)62 min drive
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Room options

Room, 1 King Bed, Accessible, Non Smoking

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

10/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

7.3/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.8/10 Excellent

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Jackson

Located in Jackson, Comfort Inn & Suites Jackson is in the city center. Ella Sharp Museum and The First Universalist Church are local landmarks, and some of the area's activities can be experienced at Keeley Park and JAX 60.

What's nearby

  • Art 634 - 5 min drive
  • Michigan Theatre of Jackson - 5 min drive
  • JAX 60 - 6 min drive
  • Henry Ford Allegiance Health - 7 min drive
  • Cascade Falls - 9 min drive

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 62 min drive

Restaurants

  • Starbucks - 2 min drive
  • McDonald's - 3 min drive
  • Panera Bread - 2 min drive
  • McDonald's - 3 min drive
  • Culver's - 4 min drive

About this property

Comfort Inn & Suites Jackson

Hotel in the city center
You can look forward to free continental breakfast, dry cleaning/laundry services, and a gym at Comfort Inn & Suites Jackson. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Swimming pool
  • Free self parking
  • RV/bus/truck parking, a front-desk safe, and a vending machine
  • A 24-hour front desk, an elevator, and coffee/tea in the lobby
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 70 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Frequently asked questions

Does Comfort Inn & Suites Jackson have a pool?

Yes, this property has a pool.

How much does it cost to stay at Comfort Inn & Suites Jackson?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Jackson on Jun 19, 2024 start from $88.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Inn & Suites Jackson pet-friendly?

No, pets are not allowed at this property.

How much is parking at Comfort Inn & Suites Jackson?

Self parking is free at this property.

What time is check-in at Comfort Inn & Suites Jackson?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Comfort Inn & Suites Jackson?

Check-out is at 11 AM.

Where is Comfort Inn & Suites Jackson located?

Located in the heart of Jackson, this hotel is 2.5 mi (4 km) from Keeley Park and 2.9 mi (4.6 km) from Art 634. Michigan Theatre of Jackson and JAX 60 are also within 6 mi (10 km).

Reviews

8.2

Very Good

Rating 10 - Excellent. 163 out of 389 reviews" "
Rating 8 - Good. 139 out of 389 reviews" "
Rating 6 - Okay. 39 out of 389 reviews" "
Rating 4 - Poor. 27 out of 389 reviews" "
Rating 2 - Terrible. 21 out of 389 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Christine

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property didn’t have a hot tub even though they advertised that they did. Also the pool was out of order. I would have picked a different hotel if I knew that. Also when I checked in the front desk person didn’t tell me. She also saw my family going downstairs in our bathingsuits and still said nothing to us. She was actually pretty rude about it. The fact that the pool wasn’t operational and the staff was rude ruined the stay for me
Stayed 1 night in May 2024

2/10 Terrible

Lindsay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was advertised that there was a pool and a hot tub. There was NO hot tub and the pool was down. This is not okay considering I have four children who were counting on a pool.
Stayed 1 night in May 2024

8/10 Good

Laurin

Traveled with partner
Liked: Property conditions & facilities
Clean room
Stayed 2 nights in May 2024

6/10 Okay

john

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the pool was closed and that was the purpose of the stay 😞
Stayed 1 night in May 2024

8/10 Good

Stefanie

Stayed 2 nights in May 2024

10/10 Excellent

Stephany

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 1 night in May 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pretty standard hotel. Room was clean, as well as the common areas. The pool was down for maintenance which wouldve been nice to know, but wasnt a deal breaker.
Stayed 2 nights in Apr 2024

6/10 Okay

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Page

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay.
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and greatvstaff
Stayed 8 nights in Apr 2024

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean and staff was friendly.
Stayed 3 nights in Apr 2024

6/10 Okay

Megumi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Destynee

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Jackson.
Stayed 2 nights in Apr 2024

8/10 Good

Misty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best kept 👌 Comfort Inn and Suites I have been to.
Stayed 2 nights in Mar 2024

2/10 Terrible

Margaret

Traveled with partner, Traveled with family
We arrived to find that their pool was closed. We asked when it would be open and the staff said later this year! We specifically were wanting a hotel with pool. We were told that our room would be reimbursed. It hasn’t shown on our credit card as being reimbursed yet.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

Daniel, Akron

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Exhaust fan was way toooo loud in bathroom Toilet didnt flush after multiple trys The a/c fan kicked on sounded like it was gearing up to cut deli meat. Ive stayed here many many times and this time by far was the absolutely the worst time.
Stayed 1 night in Jan 2024

2/10 Terrible

Wendy

Traveled with partner
Disliked: Staff & service, amenities
I selected this property for a wedding weekend due to the beautiful spa tub shown in the pictures. When I arrived for check-in, I learned that the tubs had been removed. Disappointed, I immediately cancelled our reservation and booked with a lovely hotel down the street that does actually have spa tubs in the room. Comfort inn employees assured me of a full refund since it was their mistake for not updating the pics. I've spent 3 months sending numerous refund requests only to get denied again and again. They lie and steal your money and STILL HAVEN'T CHANGED THE ERRONEOUS PICTURES. Clearly they don't care about honest or customer service. Dont stay there or trust them with your credit card info!

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Not the quality experienced of other Comfort Inn
Was not told before check-in about satellite dish problems so no TV during the during the football playoff weekend. Fixed day of check out. Or that the pool is closed due to maintenance for the last month. The bed mattress is hard and has a metal foundation that makes loud noise when sitting down or other similar movements. I didn't have a chance to try the free breakfist or the exercise room.
Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Mary

Traveled with family and small children
Was told there would be no room service unless we asked for it, the room had been entered at least twice (without request) and his cologne was taken and maybe other items that we haven't noticed. The pool was closed
Stayed 4 nights in Dec 2023

10/10 Excellent

Eric, Belmont

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again. Front desk was staffed, which you don't have at the lower ends of hotels.
Stayed 4 nights in Nov 2023

General hotel information

Reasons to Book
Comfortable Beds & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5