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Hyatt Regency Merida Hotel

4.0 star property
Unwind by the pool or take a stroll to Mérida Cathedral from this stylish hotel offering delicious meals and attentive service.

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
Located near the U.S. Consulate Merida and Mérida Cathedral, Hyatt Regency Merida Hotel is an upscale retreat with a poolside bar and daily manager's reception. Enjoy breakfast at one of the two on-site restaurants, unwind at the outdoor pool with sun loungers or explore nearby attractions. With free in-room WiFi, concierge services, meeting rooms and helpful staff praised by previous guests.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1200 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 to 500 per person
  • Airport shuttle fee: MXN 1850 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1850 (one-way), (from 4 to 12 years old)
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Regency Merida Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Regency Merida Hotel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Merida Hotel on May 25, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Merida Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of MXN 1200 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Regency Merida Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Merida Hotel?

Check-out is at noon.

Does Hyatt Regency Merida Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–midnight on request. A fee of MXN 1850 per vehicle applies.

Where is Hyatt Regency Merida Hotel located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Yucatan International Convention Center and Paseo de Montejo. La Plancha Park and Mérida Cathedral are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 677 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 77 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 41 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Great experience close to local attractions, shopping and restaurants
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kimberly Larissa

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent stay at Hyatt Regency Mérida. Clean, modern, and very comfortable rooms, with an ideal location near Paseo de Montejo. The staff were friendly and attentive, making the experience even better. Highly recommended and would definitely stay again.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Balasubramanian

Liked: Cleanliness
Rooms are very dated. Very friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Roberto Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place for family
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
The hotel location is perfect, the attention from all personnel was incredible, the installations gorgeous and the breakfast buffet unbelievable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Leo Pido

Liked: Cleanliness
Disliked: Staff & service, amenities
Very good location in down town very safe area an beautifull town
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and lounge staff was also great
Stayed 8 nights in Apr 2025
Verified

8/10 Good

Susanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hyatt club lounge and excellent service all around. Transportation was on time and very accommodating. Walkable distance to everything
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service
Staff is excellent, gracias!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an ideal lo ation, the staff is superb and I had a great stay in Merida. I will definitely return.
Stayed 7 nights in Apr 2025
Verified

8/10 Good

CHANDRAKALA

Liked: Amenities
Staff were friendly, helpful. The lighting in bathroom was dull
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Use the valet for your luggage unless you want to carry your bags up and down at least four normal flights of stairs on the way to the elevators. The food in the restaurant was rather bland. The breakfast is pricey at 500 pesos per person. Otherwise, the hotel is great, well-located, and staff is helpful. The standard room is a bit cramped.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was about a 20 minute walk to the Cathedral, and many shops and restaurants. Shopping centers in front and back of hotel. I drove from Cancun and getting to the hotel was a little tricky. The colonial buildings and houses were amazing in downtown centro Merida overall it was wonderful, also drove to Progresso which was only about 45 minutes away, wonderful beach and food.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great location near the main pedestrian street...but some distance 915-20 minutes to center by foot. It's a lovely, clean modern hotel, with a rooftop pool and bar. They could use a bit more shade around the pool area, though. Would be good to add some umbrellas there. Merida is really hot!! it was 101 degrees F every day we were there.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best options in Merida. Close to Paseo Montejo and various touristic attractions. Service from Victor, Enrique, Angel and excellent Chefs Alam and Silvano at Peregrina and Lounge Club at 17th floor made the difference. Although there was some A/C issue at my room the front desk staff worked diligently and solve the issue and offer another room. Worth the money.
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Debbie

Liked: Cleanliness
Rooms look tired and dull. AC in club room was incredibly noisy. I had to turn it off to video call. Service in the club room was lacking. Service in Italian restaurant extremely slow. Service in rest of the hotel was amazing, especially breakfast restaurant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Laurie-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and Regency Club was nice in the evening for drinks ands nibbles
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Eduardo

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fantastic Delicious buffet with lots of options
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Raquel

Liked: Staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2025