Interior

Reviews of Centro Hotel Mondial

3 out of 5
Centro Hotel Mondial
Pettenkoferstraße 2, Munich, BY

Reviews

7.6

Good

Rating 10 - Excellent. 163 out of 776 reviews" "
Rating 8 - Good. 340 out of 776 reviews" "
Rating 6 - Okay. 180 out of 776 reviews" "
Rating 4 - Poor. 67 out of 776 reviews" "
Rating 2 - Terrible. 26 out of 776 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Public transportation right outside the door. Plenty of shopping and restaurants. Great breakfast, clean room. Train station in walking distance. Bed was a little soft for me but not uncomfortable.
Stayed 3 nights in Apr 2024
Response from FO Agent on May 6, 2024
Dear Matthew,thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Feel free to call us if there’s anything else we can assist you with.Best regards, Your Centro Hotel Mondial Team :)

8/10 Good

Karola Alwine

Traveled with partner
Very friendly and helpful.
Stayed 6 nights in Apr 2024
Response from FO Agent on May 6, 2024
Dear Guest, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Feel free to call us if there’s anything else we can assist you with.Best regards, Your Centro Hotel Mondial Team

6/10 Okay

Ryan

Stayed 4 nights in Apr 2024
Response from FO Agent on May 6, 2024
Lieber Ryan, vielen Dank für Ihre positiven Kommentare. Es freut uns sehr zu hören, dass du deinen Aufenthalt bei uns genossen hast! Wir hoffen, dass dein nächster Aufenthalt vor der Tür steht. Rufen Sie uns an, wenn wir noch etwas für Sie tun können.Mit freundlichen Grüßen, Euer Centro Hotel Mondial Team

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and clean, excellent location
Stayed 1 night in Apr 2024
Response from FO Agent on May 6, 2024
Dear Guest, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Feel free to call us if there’s anything else we can assist you with.Best regards, Your Centro Hotel Mondial Team

10/10 Excellent

Naiara

Stayed 2 nights in Apr 2024
Response from FO Agent on May 6, 2024
Liebe Naiara, vielen Dank für Ihre positiven Kommentare. Es freut uns sehr zu hören, dass du deinen Aufenthalt bei uns genossen hast! Wir hoffen, dass dein nächster Aufenthalt vor der Tür steht. Rufen Sie uns an, wenn wir noch etwas für Sie tun können.Mit freundlichen Grüßen, Euer Centro Hotel Mondial Team

8/10 Good

Nathan

Traveled with group
Disliked: Property conditions & facilities
The property was very dated but pleasant. It did the job for what we wanted
Stayed 2 nights in Mar 2024
Response from FO Agent on May 6, 2024
Dear Guest,Thank you for sharing your thoughts about your recent stay. We appreciate your honesty. While we understand that our property may appear dated, we’re pleased to hear that it was still pleasant and served its purpose for your needs.Our team continuously works to improve our facilities, and we take guest feedback seriously. If there’s anything specific you’d like us to address, please feel free to reach out.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards, The Hotel Team

10/10 Excellent

louise

Stayed 2 nights in Feb 2024
Response from FO Agent on May 6, 2024
Liebe Louisevielen Dank für Ihre positiven Bewertung . Es freut uns sehr zu wissen, dass du deinen Aufenthalt bei uns genossen hast! Wir hoffen, dass dein nächster Aufenthalt vor der Tür steht. Rufen Sie uns an, wenn wir noch etwas für Sie tun können.Mit freundlichen Grüßen, Euer Centro Hotel Mondial Team

6/10 Okay

Adam

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Nicholas

Traveled with group
Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like , good place 😃
Stayed 3 nights in Oct 2023

2/10 Terrible

Andrew

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Nourah

Stayed 2 nights in Oct 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2023

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Our room was warm with no AC window opened a crack Great location for Oktoberfest. We were able to walk down the street and enjoy the festivities.
Stayed 3 nights in Sep 2023

4/10 Poor

Terence

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

4/10 Poor

Marcus Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy at night.
Stayed 3 nights in Sep 2023

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
PERFECT location. Clean, well located, comfortable bed.
Stayed 3 nights in Sep 2023

8/10 Good

Mike

Stayed 3 nights in Sep 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
A little run-down, but clean. Construction right in front of the hotel wasn't great, nor were the vacant shopfronts. Still, low price for the area, and the location was convenient.
Stayed 2 nights in Aug 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location was brilliant
Stayed 4 nights in Aug 2023

10/10 Excellent

Thomas, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities
This hotel had all we needed for our short stay. It is close to the train station and a good location to places to eat and drink. Only negative was there was no aircon or fridge.

6/10 Okay

Edik

Disliked: Property conditions & facilities
I was disappointed. the price was not justified.
Stayed 6 nights in Jun 2023

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older building, but it’s clean and convenient. Munich is a loud, bustling city, so if you’re looking for quiet, central Munich may not be ideal. We had 2 rooms one facing the front and one facing the back. The back room was quiet and had a balcony. If quiet is what you need, reserve a room on the back side of the hotel. Staff was kind and responsive. The complimentary Haribo gummy bears were a pleasant treat.
Stayed 1 night in Jun 2023

8/10 Good

Amanda Jane

Traveled with partner
Liked: Cleanliness, staff & service
Lovely hotel, lovely staff, lovely location but very noisey when the bar opposite is open late into the early hours of the morning
Stayed 6 nights in Apr 2023
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

10/10 Excellent

Tamra

Traveled with family
Great staff and location! Internet could be better, but overall a great value.
Stayed 5 nights in Mar 2023
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

2/10 Terrible

Hiroki

Disliked: Staff & service
I was assigned to a wrong room on the 2nd floor, a room where another guest was already in the bed! I went down to the reception and got reassigned to another single room: this time, thank goodness, the room was all mine. I found it extremely embarrassing to be seen like a dangerous robber at 11-ish at night. BTW, the wifi-signal is so weak, dreadfully slow, and surprisingly unstable in my room, so I advise future guests not to expect to use Zoom or and movie streaming at least in the room I was assigned to. Having said that, location-wise, it’s good value for the price.
Stayed 1 night in Feb 2023

10/10 Excellent

mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was great
Stayed 1 night in Feb 2023
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly overpriced for what you get.
Location was very central and within walking distance to the Old Town, there was also a subway stop approx 1 minute walk away. The hotel itself was good and the room ideal for what we needed. Only issue, it was very overpriced for what we got.
Stayed 4 nights in Jan 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location with transport links outside the hotel. Room was clean with excellent facilities. My only complaint,my room was next to the lift so there was a lot of noise from this which kept me awake

2/10 Terrible

Elizabeth, Waialua

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property advertises parking available, but they only have a couple spots which were full. We had a 10 minute walk to the hotel from the closest parking location for our vehicle overnight. WiFi didn’t work the entire time we were there. Located above a restaurant/bar that played super loud music until 5 am, so needless to say, we barely got any sleep. Staff was nice, but would not recommend staying here.

10/10 Excellent

Eviya

Liked: Staff & service, amenities, property conditions & facilities
The staff is amazing and super helpful and friendly! Plus the hotel is clean and close to everything you will need.
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Heather, Fair Lawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small, but clean. When the toilet stopped working in our room, they switched us to a new room without hesitation. Best thing is the location - right next to tram and metro stops and surrounded by several good restaurants. Would stay again.
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

4/10 Poor

Gabriel

Stayed 2 nights in Dec 2022

8/10 Good

qin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

4/10 Poor

Quin

8/10 Good

Helen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

4/10 Poor

Zachary

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Maroun

Stayed 1 night in Nov 2022

10/10 Excellent

sandra

Stayed 3 nights in Oct 2022

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the things we wanted to see in the old city. Helpful staff. Easy to walk everywhere we wanted to go.
Stayed 2 nights in Oct 2022
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

8/10 Good

Timothy

Liked: Cleanliness
Very central, good value, room clean but furniture a bit dated. Bed was comfy and the bathroom very good. Would stay sgain
Stayed 1 night in Oct 2022
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

8/10 Good

Jina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to Marienplatz and Oktoberfest
Stayed 2 nights in Sep 2022
Response from Centro Hotel Mondial on Apr 13, 2023
thank you for your review. We are pleased that you had a nice stay at our hotel and we hope to welcome you back soon. Many greetings

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a central area of old Munich. Very friendly staff.
Stayed 3 nights in Sep 2022

8/10 Good

Miranda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom was amazing, and the views were beautiful from our balcony! Wish it would’ve been a little cleaner - had a funky smell when we checked in, and the carpet wasn’t cleaned very well. But we were pleased with attentive and respectful housekeeping, and secure entries with the kind desk staff. Overall it’s definitely overpriced - but it is during Oktoberfest and you’re paying for the great walkable location.
Stayed 4 nights in Sep 2022

10/10 Excellent

Judy, West Bend

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only concern was that coffee was never available. When asked was told I would need to do morning breakfast. Why cant you have coffee in the lobby?
Stayed 3 nights in Sep 2022

6/10 Okay

Deb

Liked: Cleanliness
Wifi wasn’t working in the room and no air conditioning. Great location, easy walking distance into old town, a few cafes right by the hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Jiarong

Wi-Fi doesn’t work
Near metro station, good location but Wi-Fi doesn’t work. I would not want to book it again because of that.
Stayed 1 night in Sep 2022