2/10 Terrible
Danielle Y.
2 ago. 2025
No le gustó: Limpieza
When we arrived the house was dirty, unsanitary, unsafe and severely neglected. Bed sheets appeared to have blood stains, garbage not taken out, floors and toilets not clean, bandaid on wall, moldy shower curtains, jacuzzi had dirt coming out of the jets, dead bugs in the house and garage. Kitchen is falling apart. Broken fridge buttons, cabinets barely hanging on to the hinges, extremely dirty oven, kitchen missing basic appliances and has very few utensils, cups and pans. Mattresses were old, saggy and uncomfortable. Air filters were old and dirty. Air hockey table was broken and had clearly been broken for some time. One of the exterior bedroom doors that faced the street didn’t lock or shut. It was being held together by a rusty door chain. Pool had moldy toys in it, broken pump prior to our arrival, and the heating for the hot tub didn’t work the first night but we were still charged for using propane. We had to deal with plumbers fixing a leak that required them to turn the water off and return twice due to the host not answering their calls. We had a contractor show up unannounced one day to fix the lock in the bedroom and the contractor had the door code and just let himself in. We were never told when the plumbers or contractor were going to show. We spent days dealing with the host and Vrbo and ultimately were left with two options: deal with it or get out. Unfortunately there were no other properties available.
Danielle Y.
Se hospedó 7 noches en julio de 2025