“The experience was terrible. The toiletries were of very poor quality, and the water was cut off before we checked out without prior notice, leaving us and our child without water to wash our faces and brush our teeth.”
“The room and bathroom were clean so were the sheets and blankets. The safety latch was broken not sure why? On the other hand, the AC/Heat controls shuts off less than a minute after it was turned on. The manager Chris was nice and friendly. Overall, I’d recommend the hotel for its great location, cleanliness and quiet.”
“The place was very nice & staff helped us with ideas for what to do around the area. The hotel is isolated so wherever you want to go, you'll have to drive. But all in all it was a nice stay.”
“Arrived with a room with 2 beds. Booked it for 4 people. Was told that management only allows 2 guests per room because of the homeless population. We were forced to buy a second room.
We were told be the front desk that her boss will fire her is she allows such a thing as “having as many people as the room was booked for.”
Otherwise the hotel is fine. This policy is a something I have never encountered at any other hotel. We felt cheated. The front desk was apologetic and seemed genuinely……
“Our son is at Frostburg State. The Allegheny Trail house will be our place to stay whenever we plan to visit our son. This place is unique and lovely to stay at. Friendly and attentive staff.”