“Wow. This place was so wonderful. The place had just opened the first night I stayed following a complete refurbishment under new ownership. The staff were friendly and welcoming, the rooms divine and well appointed and the breakfast excellent. They have other nice touches like a port on arrival; water, tea, coffee and cake available in the dining area at all times. I could happily move into this place - I felt so at home.”
“The room is quite old and does not match the advertised photos. There were many issues, including a leaking bathroom tap that caused extremely low water pressure. In addition, the television, cooker hood, one of the air conditioners, and several lamps were all out of order.
We raised these issues, but due to the year-end period, no one came to repair them, and no alternative rooms were available. It was a very unpleasant stay and completely ruined our trip. It was absolutely not worth the money……
“Hotel location is excellent, right at the center of all shopping and dining. Front desk staff is friendly and efficeint. Our Superior Triple Room was on the 5th floor and is an attic space with only one window and no view. We felt uncomfortable and cramped in this room. The interior of the room is dated and the refrigerator is rocking maybe the floor is not level. The good side is the bathroom is spacious and the entire room is very clean. Overall, this is Not the hotel category I meant to……
“Staff and manager always observe your needs and acted actively, no matter in the hotel or its cafe. Sometimes you don’t need to voice out but they will make responses.
The location is convenient.”