“Great location, 5 min the river; beautiful property, amazing service, Michelin star restaurant where you get free breakfast. Definitely will stay here next time in Lisbon.”
“Staff and manager always observe your needs and acted actively, no matter in the hotel or its cafe. Sometimes you don’t need to voice out but they will make responses.
The location is convenient.”
“The room is quite old and does not match the advertised photos. There were many issues, including a leaking bathroom tap that caused extremely low water pressure. In addition, the television, cooker hood, one of the air conditioners, and several lamps were all out of order.
We raised these issues, but due to the year-end period, no one came to repair them, and no alternative rooms were available. It was a very unpleasant stay and completely ruined our trip. It was absolutely not worth the money……
“Clean, tidy and good staff but the facilities in the room are not up to the standard, for example, no cups or glass, no large rubbish bin at the room, just a small bin at the toilet. You have to ask the staff to get a kettle and the hair dryer is not good to use.”