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Reviews of Pinia Hotel & Resort

4 out of 5
Pinia Hotel & Resort
Labská 111, Spindleruv Mlyn

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 151 reviews" "
Rating 8 - Good. 71 out of 151 reviews" "
Rating 6 - Okay. 29 out of 151 reviews" "
Rating 4 - Poor. 10 out of 151 reviews" "
Rating 2 - Terrible. 2 out of 151 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gjorgji

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory hotel
Friendly and professional staff. Breakfast was satisfactory though should have plenty of choices for a 4-star hotel. The hotel is a little bit far from the center. Swimming pool and wellness available for free until 12pm, after that for a charge.
Stayed 5 nights in Dec 2021

10/10 Excellent

Aleksandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extra family friendly (i travelled alone with two small kids 4-5years old), easily accessible from the bus stop, very friendly and accomodating staff. Professional, clean, well thought
Stayed 2 nights in Sep 2021

8/10 Good

Bostjan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, but it can be improved
Very kind service from ladies at reception desk. Standard breakfast. Not good wifi in our room. Suggestion is also to arrange some kind of regular transportation to downtown.
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Meh
The stay was adequate. Location is a bit far out. "Mountain view" room does not advertise a strongly lit parking lot in between you and the mountain, which made it impossible to enjoy. Service was good, but very regulated, felt like your standard corporate hotel. Also, the pool is too small for a hotel that size. Would not recommend, there are better places to stay in the area with much nicer views.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was as always pretty good, staff as always very nice...
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel for great value
The Hotel has free parking space for guests. a lot german guests. 1minute to the ski course and there is a ski school next to the hotel. amazing snow! the restaurant in the hotel is excellent. there is another even better restaurant in 750m walking distance too. supermarket and gas station are within 2minutes by car
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Short stay and not for light sleeper
We stayed for 2 nights and parking was no issue. A gala Christmas Dinner was served for all guests which was a nice gesture. But take note if you are a light sleeper, you can hear everything on the corridor as well as the conversation of your neighbours. WiFi in room was almost non-existing.
Stayed 2 nights in Dec 2019

8/10 Good

Maud

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2019
Response from Ondrej on Nov 21, 2019
Dear Mr. Maud, thank you for your review.

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new pool & jacuzzi area and almost no people in which was good :-)
Stayed 2 nights in Aug 2019

6/10 Okay

VC

Traveled with group
Disliked: Staff & service
Dinner was very bad. Spa is too small for amount of people in the hotel and pool is not heated.
Stayed 2 nights in Feb 2019

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful hotel.
We arrived to hotel and we got kind man that gave us all things. Important to know- you need to pay of parking near the hotel
Stayed 2 nights in Jul 2017

8/10 Good

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Alon, Prague

Disliked: Staff & service, property conditions & facilities, room comfort
Hostel .....
This is an hostel not an hotel !!!

6/10 Okay

Kyra, RAK

Liked: Cleanliness
Nice hotel with kids, avoid the shop though!
PROS: hotel is GREAT if you have kids, they provided us with pull out bed no extra charge, they have a fabulous little kids play room all set up with lovely wooden frames, slide, blackboard, toys etc... lovely little pool,and Jacuzzi that even the kids can use and is a great distraction. Staff helpful and efficient. CONS: they hadn't received our booking so while they tried to sort this out we were kept waiting from 10pm-almost 11.30pm. With our 5 yr old and 1 yr old dying to get to bed... Food was satisfactory but if you're a veggie, like me, there are literally no options (aside bread, lettuce and tomato) in the dinner buffet, breakfast is better. The restaurant does one vege pasta dish. DON'T use the shop to book ski passes etc... After they made an error and me trying to resolve it for over 40 minutes I was told that I had to dive the 2km into the info centre in town to try and sort it out resulting in me losing 750crowns... They didn't want to know and were very unsupportive despite the error being in their part.

10/10 Excellent

Michal, Czech Republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not common so pleasant hotel staff
One from the best hotel staff which I have met! (I have 4 hotel nigthts per week experience in all Europe). Pleasure wellness! Smaller rooms, but it is not big issue. Fully recommend!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
once there was a shuttle from hotel to Spindleryv Mlyn center, which departure every 1/2hr during ski season. this time it was the city shuttle with more than 1.5hr between departures. this can be the quite sensitive issue for next time selection of hotel to stay...

8/10 Good

Philipp, Prague

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good Hotel
We stayed 2 nights at this hotel. All was fine apart from 2 things: first - hotel tried to charge us for parking of our car - 150CZK per night, although hotel website clearly states that parking for guests is free of charge; second - rooms are not soundproof at all, there was a company of people celebrating something on a floor below us and we couldn't sleep till 2 am.

8/10 Good

Mr and Ms, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 nights during March in superior room
Would definately go again. Only couple minuses are the distance from the centrum, which can also be good if you wish to have more quite surrounding. And they could also have english moviechannels available on TV for the days you don´t want to go skiing. But all together, it was a very nice stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hills are alive!!
This hotel has worked hard to provide a 4 star service and it does deliver, the rooms are great with very good beds, clean modern bathrooms. Breakfast was marvelous with everything you could wish for. As for the town it is beautiful as is the surrounding country side. Well worth a visit is Janske Lazne!! My only wish is that there was tea/coffee making facilities in the room, would have been perfect then!!!

10/10 Excellent

Jan Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Vendula

Liked: Cleanliness, staff & service
Klidná lokalita blízko Labské přehrady
Hotel se nachází v klidném místě na periferii Špindlerova mlýna. Na to, že jsem měla pokoj Superior, byl dost malý a stísněný (i koupelna). Jinak to bylo fajn.
Stayed 1 night in Oct 2021

8/10 Good

Petr

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Nefunkční vyrivka
Stayed 3 nights in Sep 2021

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pohodový pobyt
Pohled zepředu
Pohled zezadu z budovy A
Pravý bavorský pšeničný kvasničák DOPORUČUJI
Skvělý tip pro děti: okruh kolem hotelu s odměnou
Stayed 3 nights in Jul 2021

10/10 Excellent

Veronika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noc v Clarionu
+ Hotel vypadá dobře z venku i uvnitř. Pokoj čistý, postel velmi pohodlná, personál všude příjemný. Snídaně opravdu velký výběr a rychlé doplňování. Je v umístěn v pěkném místě u Labské přehrady, podél které lze dojít do centra Špindlerova Mlýnu. - Špinavá a mokrá podlaha v šatnách bazénu. Bazén malý na tak velký hotel. Wi-Fi na pokoji nefunkční.
Stayed 1 night in Jul 2021

10/10 Excellent

EVA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Vít

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Inna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

TEREZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

6/10 Okay

Katka

Traveled with family
Disliked: Cleanliness, property conditions & facilities
5ti denni vylet s detmi
Po priplatku za vyssi standard pokoje s vyhledem na hory nam byl pridelen pokoj s vyhledem na rozpadajici se parkoviste a ventilace z kuchyne, ale pravda nejake kopce v pozadi byly. Pokojova sluzba prvni den neprisla vubec, dalsi dny jen probehlo doplneni veci, nikoliv uklid. Prijemne bylo detske hriste, kt je pravdepodobne nove a velmi povedene. Hotel je uvadeny jako 4hv, nicmene po zkusenostech z jinych hotelu uroven sluzeb tomuto standardu neodpovida a celkove z vybaveni je patrne, ze hotel kdysi 4hv opravdu byval, ale zub casu nechal sve stopy a dnes bych mu toto hodnoceni urcite nedala.
Stayed 4 nights in Jul 2020

8/10 Good

michal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Gitte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skitur
Fantastisk hotel - vi er meget glade for det skiområde. Nemt at leje udstyres det er i kælderen. Søde mennesker. De snakker ikke særligt godt engelsk så det kan forstyrre kommunikationen lidt:) Lidt tysk og kropssprog kommer man langt med.
Juleaften🌲
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Preis und Leistung stehen leider in keinem Verhältnis. Das Hotel ist in die Jahre gekommen und bräuchte dringend mal ein Update. An vielen Ecken im Hotel und im Zimmer wären dringend Reparaturarbeiten notwendig. Eine defekte Dusche, defekte Fahrstühle, praktisch nicht nutzbares Internet, Ausfall des TVs, defekte Skidepotschränke usw. sind nur der Anfang. Das angeblich "große Frühstücksbuffet" ist sehr einseitig und auch nur "groß", wenn man gleich am Anfang (8:00 Uhr) da ist. Ab 9 Uhr ist die Auswahl deutlich eingeschränkt. Die Atmosphäre im Frühstücksraum ist mit grellem Licht, billigen Plastikblumen und zum Teil großen Tischen auch eher mit einer Mensa vergleichbar. Der Sauna- und Poolbereich ist in den Ferien nur sehr eingeschränkt nutzbar, da nur ganz wenige Menschen Platz haben. Für den Parkplatz werden 6 EUR pro Tag berechnet. Bei Schneefall ist dieser aber praktisch nicht zu erreichen, weil die Straße zum Hotel weder geräumt, gestreut oder gesalzen wird und völlig vereist war. Auf Nachfrage bekommt man leider nur die Aussage, dass es sich um eine öffentliche Straße handelt und man da leider nichts machen kann. Allerdings führt die Straße (Sackgasse) nur zum Hotel, so dass dieser Service auch den Gästen zugute kommen würde, die den Berg hochlaufen müssen. Von Freunden, die zeitgleich in einer anderen Unterkunft waren, wissen wir, dass es für den Preis deutlich besser geht. Fazit: Wir werden das Hotel nicht mehr besuchen.
Stayed 5 nights in Feb 2020

6/10 Okay

CHRISTIAN

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Simona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše perfektní....nemám žádné vyhrady
Stayed 1 night in Jan 2020

8/10 Good

jan-øyvind

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feiret jul. Flott hotell. Trivelig bar. Litt lite utvalg av mat/buffé på julaften
Stayed 2 nights in Dec 2019

10/10 Excellent

Yong hee

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Für Weihnachten nicht zu empfehlen!
Dieses Hotel hat bei richtig Schnee eine Top Lage. Es liegt direkt am Lift und hat einen schönen Hang. Das Essen und Ambiente ist nicht so toll. Als Deutsche sind wir auch nicht sehr willkommen, war mein Gefühl. Verständigung überall nur Englisch.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sauber, Spa schwach (im Sommer), Essen Top
Zimmer für Premium-Klasse zu klein! Spa-Bereich besteht im Sommer nur aus einem Schwimmbad mit zuwenig Liegeplätzen und einem immer überfüllten Whirlpool. Sauna ist geschlossen. Alle Beschilderungen nur tschechisch daher Fitnessraum nicht gefunden. Ansonsten sehr saubere Anlage und freundliche Angestellte. Spielmöglichkeiten für Kinder. Bar mit vielen Cocktails und ein reichhaltiges Frühstücks-Buffet.
Stayed 8 nights in Aug 2019

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo fajny , lokalizacja super, śniadania bardzo dobre. Mile spędzony czas. Uwagi : TV Polonia nie da się oglądać , zmieńcie to proszę . Słaby zasięg wi-fi często się zawiesza
Stayed 4 nights in Aug 2019

10/10 Excellent

Lykke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En perle... fantastisk sted
Værelserne havde egen altan med udsigt over bjergene. Sengene var fantastiske. Og betjeningen udover det forventelige
Stayed 1 night in Jul 2019

4/10 Poor

Miroslava

Disliked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hory i v létě
Vše vynikající, pouze restaurace by mohla večer nabízet více českých jídel. Alespoň jednu klasiku.
Stayed 4 nights in Jul 2019