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Reviews of Fairfield Inn & Suites by Marriott Tacoma DuPont

2.5 out of 5
Fairfield Inn & Suites by Marriott Tacoma DuPont
1515 Wilmington Dr, Dupont, WA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 189 reviews" "
Rating 8 - Good. 32 out of 189 reviews" "
Rating 6 - Okay. 6 out of 189 reviews" "
Rating 4 - Poor. 4 out of 189 reviews" "
Rating 2 - Terrible. 1 out of 189 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 1 night in May 2024

10/10 Excellent

Thomas P, Franklinton

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when visiting Seattle and locations South of the city. Very nice area around the property with several restaurants just a couple minutes walk away!
Stayed 4 nights in Apr 2024
Response from Kim H on Apr 13, 2024
Dear Thomas,Thank you for choosing to stay with us, and for the wonderful review. We hope you can visit us again soon. We wish you safe travels ahead.

4/10 Poor

Pete, sun city

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no hot water until we woke up the next morning. Water was brown until we ran it for a while. Not sure it was even safe to brush our teeth after it cleared. The hair dryer was almost useless. Still waiting to find out if we are getting a credit. The front desk person asked if we wanted something from the marketplace as our credit. No, I don’t want a bag of chips to cover the inconvenience. I want a credit on the cost of the room.
Stayed 1 night in Mar 2024
Response from Kim H on Mar 27, 2024
Dear Pete, I apologize for the water issues you experienced during your recent stay with us. We are committed to providing our guests with a comfortable and enjoyable stay. We are sorry for the inconvenience this caused. We value your feedback and hope to have the opportunity to make it up to you.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim H on Mar 27, 2024
Dear John,Thank you for the great review, and for choosing to stay with us. We hope you visit again real soon.

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim H on Mar 6, 2024
Dear Guest, Thank you for choosing to stay with us and for the wonderful review. We hope to welcome you back real soon.

10/10 Excellent

Cornelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kim H on Jan 29, 2024
Dear Guest, Thank you for choosing to stay with us, and for the great feedback. It was our pleasure to serve you. We hope to welcome you back real soon!

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Kim H on Jan 11, 2024
Nina, We appreciate your choice to stay with us and for sharing the wonderful review. It was a pleasure serving you, and we eagerly anticipate the opportunity to welcome you back again, hopefully in the near future.

8/10 Good

Kelly

Liked: Cleanliness, staff & service
It was a nice hotel but the beds were very uncomfortable.
Stayed 2 nights in Dec 2023
Response from Kim H on Jan 8, 2024
Dear Kelly,Thank you for taking the time to share your feedback. We're pleased to hear that you found our hotel nice. However, we sincerely apologize for any discomfort you experienced with the beds. Your comments are valuable, and we will use them to improve our accommodations. If your travels bring you back to the area, we'd appreciate another opportunity to host you and ensure a more comfortable stay.

10/10 Excellent

William, Clarksville

Stayed 2 nights in Dec 2023
Response from Kim H on Dec 29, 2023
Dear William,Thank you for choosing to stay with us and for the wonderful review. It was our pleasure to serve you. We hope to welcome you again real soon!

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice and clean facility
Stayed 2 nights in Dec 2023
Response from Kim H on Dec 27, 2023
Dear Salina, Thank you for choosing to stay with us and for the great review. I will share your comments with our Team so we can continue to deliver great service. Thank you again for sharing your recent visit, we hope to welcome you again soon!

8/10 Good

Ronald J, Roscoe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expected.
Stayed 1 night in Dec 2023
Response from Kim H on Dec 10, 2023
Dear Ronald, Thank you for choosing to stay with us and for the feedback. We hope to get the opportunity to serve you again and wish you safe travels ahead.

6/10 Okay

LeaAnne

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Sheets were dirty Pull out couch w no linens We love this place but things seemed off
Stayed 1 night in Nov 2023
Response from Kim H on Nov 19, 2023
Dear LeaAnne,Thank you for taking the time to share your feedback regarding your recent stay with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We hope to get the opportunity to make it up to you. Thank you again for the feedback, I have shared your comments with our leadership team as well, to ensure something like this does not happen again.Sincerely, Kim H

4/10 Poor

Tony

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Kim H on Oct 23, 2023
Dear Tony, Thank you for choosing to stay with us and for the feedback. We hope to serve you again real soon, and we wish you safe travels ahead.

10/10 Excellent

Mehdi

Liked: Amenities
Very good
Stayed 1 night in Oct 2023
Response from Kim H on Oct 8, 2023
Dear Mehdi,Thank you for choosing to stay with us and for the wonderful review. It was our pleasure to serve you. We hope to welcome you again soon!

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Room had a nice lay out. Mini fridge, micro & coffee maker were nice to have. Shower was huge.
Stayed 1 night in Sep 2023
Response from Kim H on Oct 2, 2023
Dear Vanessa,Thank you for choosing to stay with us, and for the wonderful review. It was our pleasure to serve you. We hope to welcome you again real soon.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kim H on Sep 24, 2023
Dear Guest,Thank you for choosing to stay with us and for the great feedback. We hope to welcome you back real soon.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kim H on Sep 19, 2023
Thank you for choosing to stay with us and for the great review. We hope to welcome you again real soon.

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
quiet room, safe neborhood,
Stayed 7 nights in Sep 2023
Response from Kim H on Sep 19, 2023
Sharon, Thank you for choosing to stay with us. We hope to get the opportunity to serve you again in the near future.

10/10 Excellent

Merle, Spokane Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property with easy freeway access. Rooms were clean and comfortable with walk-in shower, a plus.
Stayed 1 night in Sep 2023
Response from Kim H on Sep 14, 2023
Dear Guest, Thank you for choosing to stay with us, and for the great feedback. It was our pleasure to serve you. We hope to welcome you back again!

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kim H on Sep 6, 2023
Dear Anna, Thank you for choosing to stay with us and for the wonderful review. We hope you can visit us again soon, and we wish you safe travels ahead.

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Kim H on Aug 29, 2023
Juan, Thank you for choosing to stay with us, and for the great review. We hope to serve you again real soon.

10/10 Excellent

James, Salem

Stayed 1 night in Jul 2023
Response from Kim H on Aug 21, 2023
Dear James, Thank you for wonderful review, and for choosing to stay with us. We look forward to welcoming you again.

8/10 Good

John R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean facility, good front desk staff. Generous DIY breakfast. Quiet area with parking rated as easy and close to the front door. Lots of restaurants within a 5-minute walk, (try the wood-fired pizza place for good food.
Stayed 2 nights in Jul 2023
Response from Kim H on Jul 30, 2023
Dear John,Thank you for choosing to stay with us, and for the great feedback. We hope to welcome you again soon.

10/10 Excellent

Denae

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice!
Nice clean hotel with friendly staff and good breakfast!
Stayed 3 nights in Jul 2023
Response from Kim H on Jul 9, 2023
Dear Guest, Thank you for choosing to stay with us, and for the wonderful review. Your comments have been shared with the entire team, and we hope to welcome you again soon!

10/10 Excellent

Robert A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Kim H on Jul 5, 2023
Dear Robert, Thank you for choosing to stay with us, and for the awesome feedback. We hope you visit us again soon, and wish you safe travels.

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Walking distance to several food and beverage options.
Stayed 1 night in Jul 2023
Response from Kim H on Jul 5, 2023
Dear Rex, Thank you for choosing to stay with us, and for the wonderful review. Your comments have been shared with the entire team. It was our pleasure to host you. We hope to welcome you back again!

10/10 Excellent

Tammy Cortes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Being acknowledged by staff
Stayed 2 nights in Jun 2023
Response from Kim H on Jul 4, 2023
Dear Tammy, Thank you for the awesome review and for choosing to stay with us. We hope to welcome you again real soon, and wish you safe travels ahead.

10/10 Excellent

Roberta

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and friendly staff
Stayed 1 night in Jun 2023
Response from Kim H on Jun 26, 2023
Dear Roberta, Thank you for the wonderful feedback. We are so glad you found our staff to be friendly and the hotel clean. We strive to deliver the best for guests, and I will be sure to share your comments with the entire hotel team. We hope to welcome you again real soon!

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kim H on Jun 13, 2023
Dear Donna, Thank you for choosing to stay with us, and for the wonderful review. We hope to welcome you again real soon.

10/10 Excellent

Deepa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Kim H on Jun 1, 2023
Dear Guest, Thank you for choosing to stay with us, and for the great feedback. It was our pleasure to serve you. We hope to welcome you again real soon.

8/10 Good

Tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be a bit loud - still best in town
Hotel and staff were great. The staff deserve a shout out for their patience and kindness. I'd stay here because of them specifically. My pup loved getting petties and treats when we'd come in and out. Location is safe, parking is easy, and you can walk to a variety of places to eat. Only issue, the walls are thin and if small children are above you, you'll hear every stomp, or if there's a high school sports team in house, you'll hear every word/laugh/scream/stomp and breakfast will be demolished the next morning, of which they do not replace items after a certain time in the morning.
Stayed 3 nights in May 2023
Response from Kim H on May 30, 2023
Dear TracieThank you for choosing to stay with us, and for the great feedback. We are so happy you enjoyed our staff and location, as well as some nearby restaurants. We are so sorry about the noise. We hope to get the opportunity to serve you again in the near future, and we wish you safe travels ahead.

6/10 Okay

DAVID

Traveled with family
Liked: Cleanliness, property conditions & facilities
Gina at the front desk, did an awesome job resolving an issue with my family’s reservation. She had a busy day with a lot of students in the building from a sporting event and was alone. She kept a positive attitude even when our room didn’t have bedding for the pull out bed. Overall good experience.
Stayed 1 night in May 2023
Response from Kim H on May 28, 2023
Dear David, Thank you for choosing to stay with us, and for sharing your feedback. I have shared your comments with Gina and our leadership team, in an effort to improve and continue delivering great guest service. We hope to welcome you again in the near future.

10/10 Excellent

Dennis, Midwest City

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, a good breakfast menu everyday.
Stayed 3 nights in May 2023
Response from Kim H on May 22, 2023
Dear Dennis, Thank you for choosing to stay with us. It was our pleasure to serve you. We are glad you enjoyed the breakfast and the cleanliness of the property. Your comments have been shared with the team. Thank you again for sharing your recent visit. We look forward to welcoming you again.

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was great. the pool had a lot of space barely any people,was clean, including the rooms, the staff was super nice
Stayed 1 night in May 2023
Response from Kim H on May 21, 2023
Dear Guest, Thank you for choosing to stay with us, and for the wonderful review. Your comments have been shared with the entire Team! We are glad you enjoyed the pool area, and the nice staff. Thanks again for sharing your recent stay. We hope to welcome you again!

2/10 Terrible

Leslee

Disliked: Staff & service
Stayed 2 nights in Apr 2023
Response from Kim H on May 7, 2023
Dear Guest, We are sorry to see we did not meet your expectations with your recent stay. Please feel free to share any specifics that can assist us with improving and continuing to deliver great guest service. We wish you safe travels, and hope we get the opportunity to serve you again.

10/10 Excellent

Paul, South Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well maintained...amenities are first rate...staff extremely friendly and helpful
Stayed 14 nights in Mar 2023
Response from Kim H on Apr 16, 2023
Dear Guest,Thank you for choosing to stay with us and for the awesome feedback. We have shared your comments with our Team so we can continue to deliver great service. We hope to welcome you again,and wish you safe travels ahead.

10/10 Excellent

Margie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing as easy access, we like that you can walk to just about anywhere and that hotel area
Stayed 1 night in Mar 2023
Response from Kim H on Mar 20, 2023
Dear Guest,Thank you for choosing to stay with us, and for the great feedback. We hope to welcome you again, hopefully real soon.

10/10 Excellent

Amy

Stayed 1 night in Mar 2023
Response from Kim H on Apr 16, 2023
Dear Guest, Thank you for sharing your recent stay with us with an awesome rating. We appreciate your business and hope you can join us again in the near future. We wish you safe travels ahead.

10/10 Excellent

Darrel

Stayed 1 night in Feb 2023
Response from Kim H on Mar 20, 2023
Dear Guest,Thank you for choosing to stay with us, and for the wonderful feedback. We hope you can visit us again real soon.

10/10 Excellent

Nyna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Thank you, I appreciate the stay so much. I enjoyed and all amenities available, and really enjoyed the breakfast that was offered.
Stayed 2 nights in Feb 2023
Response from Kasey on Feb 20, 2023
Thank you so much, we will pass this along to the staff. We hope to accommodate you in the near future.

10/10 Excellent

Darrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Kim H on Feb 14, 2023
Dear Guest,Thank you for choosing to stay with us, and for the wonderful review. We hope to serve you again in the near future.

10/10 Excellent

Kristin

Stayed 1 night in Feb 2023
Response from Kim H on Mar 12, 2023
Dear Guest, Thank you for choosing to stay with us, and for the wonderful review. It was our pleasure to host you. We look forward to welcoming you again, hopefully in the near future.

8/10 Good

Patrick

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all.
Stayed 1 night in Jan 2023
Response from Kim H on Jan 30, 2023
Dear Guest, Thank you for choosing to stay with us, and for the feedback. We know you have options, and appreciate your business, and hope to serve you again.

10/10 Excellent

carol

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property located right off frr\eeway/centerally located and MCDONALBS in parking lot
Response from Kim H on Jan 16, 2023
Dear Guest, Thank you for choosing to stay with us, and for the wonderful feedback. We hope you can return again soon, and we wish you safe travels.

10/10 Excellent

Patrick

Stayed 1 night in Jan 2023
Response from Kim H on Nov 19, 2023
Dear Patrick,Thank you for choosing to stay with us and for the wonderful review. We hope you can visit us again real soon.

8/10 Good

Paul

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel. Everything about it was lovely. It was perfectly clean, had a wonderful complimentary breakfast, and a health club. The staff was friendly as well. The surrounding area had many restaurants and shopping. We picked this hotel because of the wonderful reviews and the closeness to the Tacoma Dome. We would definitely stay there again.
Response from Kim H on Dec 18, 2022
Dear Susan, Thanks for choosing to stay with us, and for the wonderful feedback. We are glad you enjoyed the cleanliness of the rooms and our breakfast. We appreciate the great the review, and look forward to serving you again.

8/10 Good

Shiela

Stayed 1 night in Dec 2022
Response from Kim H on Dec 13, 2022
Dear Shiela,Thanks for choosing to stay with us, and for the feedback. We strive to give our guests a clean and comfortable visit while you are here, and we hope you chose to stay with us again in the future, as it was our pleasure to host you. We wish you safe travels ahead.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Kim H on Dec 5, 2022
Dear Michael,Thank you for the wonderful review, and for choosing to stay with us! We hope you can join us again in the near future, and we wish you safe travels ahead.

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very comfortable room with everything we needed and the breakfast was great!
Stayed 2 nights in Nov 2022
Response from Kim H on Nov 30, 2022
James, Thank you for the great feedback and for choosing to stay with us! We are happy to hear you found the room comfortable and enjoyed breakfast. We hope to serve you again real soon, and wish you safe travels.