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Rating 10 - Excellent. 131 out of 268 reviews" "
10 - Excellent
131
Rating 8 - Good. 107 out of 268 reviews" "
8 - Good
107
Rating 6 - Okay. 19 out of 268 reviews" "
6 - Okay
19
Rating 4 - Poor. 7 out of 268 reviews" "
4 - Poor
7
Rating 2 - Terrible. 4 out of 268 reviews" "
2 - Terrible
4
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Okay
Tao
Traveled with family
Mar 15, 2024
Close to MRT
Tao
Stayed 6 nights in Mar 2024
Response from Goldengarden Hotel on May 5, 2024
Thanks for choosing Goldengarden Hotel Branch to be your home in Taipei and sharing your wonderful accommodation experience on the website. We're glad to hear that you were satisfied with our surrounding and the excellent location. Thanks for your coming and your amazing review! We're looking forward to your next visit.
Very strict on time of check-in or check out .
No considerations for seniority .
Suggest check in exactly at 3:00 pm or later
Or check out exactly at 12:00, or they will call you at your room every minute and warn you of 300NT per hour of excess starting at 12:01.
I stayed only for one night, and chose it for the location close to the TSA airport.
They allow guests to park right at the entrance, which made the other guests in and out with suitcase a challenge. The room is very basic, there is not much to it.
Verified traveler
Stayed 1 night in Nov 2023
8/10 Good
James
Oct 15, 2023
The towels was very dirty as one can see the stain there!
The deposit should be held and not be debited if there is nothing problem after checked out. It’s not quite reasonable to hold the deposit for a week after check out the room.
This hotel is quiet area but shopping, dining, transportation are convenient. Recommend it for business and family stay in Taipei. Amenities are new and well maintenance.
Brian
Stayed 3 nights in Jul 2023
10/10 Excellent
Tienen
Traveled with group, Business traveler, Traveled with family
Dear Siu
Thank you very much for your staying at Golden Garden Hotel. We appreciate your valuable comments and feel honored that you were satisfied with our hotel. We strive to imporve the service better and sincerely looks forward to your next stay.
Best regards
Golden Garden Hotel
10/10 Excellent
Verified traveler
Traveled with group, Business traveler, Traveled with family
Newly renovated property, very comfortable to stay in
Verified traveler
Stayed 3 nights in Nov 2019
Response from David on Nov 22, 2019
Dear Guest
Thank you very much for your warm feedback.
The hotel has been renovated in 2018, and we keep it newly.
If you get free in future, you with your family and friends are welcomed to come back. Thank you very much.
Yours sincerely
Golden Garden Hotel
8/10 Good
Verified traveler
Oct 18, 2019
Verified traveler
Stayed 6 nights in Oct 2019
Response from David on Oct 20, 2019
親愛的 貴賓您好
將近滿分的評價,非常的謝謝您。
為了感謝 貴賓們的愛戴,我們會自我提升服務品質。
也希望 來住過的 賓客們能不吝賜教,讓整個環境更舒適,謝謝您。
Yours sincerely
Golden Garden Hotel
Dear Chia Nan 您好:感謝您撥冗給予我們友善的回饋!很榮幸能有機會為您服務,可能還有一些美中不足的地方,也請您不吝多多指教。蒲園的服務團隊將努力不懈,期許能成為每位旅人出門在外第二個安心落腳的家。誠摯歡迎您有機會能再蒞臨指教。 Best regards Golden Garden Hotel
Very convenient location. Staff were friendly and helpfull.
Verified traveler
Stayed 8 nights in Aug 2019
Response from Amber on Sep 1, 2019
Dear guest: Thank you for staying with us and your positive feedbacks. Many famous sightseeing spots are near our neighborhood such as Raohe Street Night Market, Song Shan cultural park, Living mall,Taipei city hall, Songshan Station, Taipei 101, etc. Welcome to back Taipei again. It's our great honor to serve you next time. Best regards
Newly renovated and clean, spacious room. Friendly and helpful staff that have some English speakers. Only thing I wish they would inform that the breakfast buffet is very traditional Taiwan food only.
Verified traveler
Stayed 4 nights in Jun 2019
Response from David on Aug 8, 2019
Dear guest
Thank you for the gorgeous feedback.
We are trying to make a variety of foods for the breakfast. Hopefully you can give us a chance next time so we can present our best. And expect your visiting next time. Thank you very much.
Warm regards
Golden Garden Hotel
Response from Peter Pang (Deputy manager) on May 18, 2019
Dear Manoj: Thank you for staying with us and your positive feedbacks. The Golden Garden Hotel is a great place you can enjoy the local life of the Taipei city. There are many places such as Raohe Street Night Market, Song Shan cultural park, Living mall, Taipei city hall, Songshan Station, Taipei 101, etc. Welcome to Taipei again. It's our great honor to serve you next time. Best regards
8/10 Good
Verified traveler
Business traveler, Traveled with family
May 1, 2019
Liked: Staff & service, amenities
Excellent service. Everything else was good, except for the smell of cigarette smoke, which seems pretty common at hotels in Taiwan
Verified traveler
Stayed 1 night in Apr 2019
Response from Peter (Deputy manager) on May 2, 2019
Dear guest: Thank you for staying with us and your comments. We apologized for the smell of the cigarette. You can inform us about anything for enquiry. There are many famous places in Taipei around our neighborhood . Welcome to Taiwan again. It's our pleasure to serve you next time. Best regards
The fridge was not cold, literally
Room was big and bright, however the bed was a little shaky
Verified traveler
Stayed 4 nights in Mar 2019
Response from golden garden hotel on Mar 19, 2019
Dear Guest
Thanks to remind us about the bridge and the bed that had some problem. We will check them out. We were apologetic for the inconvenience.
Next time, if you have any question, you can directly tell to the front desk. We can arrange another room for you immediately. We are extremely sure that you will have a wonderful staying in future.
Sincerely,
Golden Garden Hotel
Great very near the city center especially Taipe 101
Renel
Stayed 1 night in Feb 2019
Response from Golden Garden Hotel on Feb 3, 2019
Dear guest
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodation, as well as your home in Taipei. We look forward to welcoming you back to our hotel in the future.
Sincerely
Currently being renovated. Rooms are very nice and spacious. Window walls with city view is a nice touch. Close proximity to Taipei 101 and City Hall which was convenient for a NYE stay. Disappointing check-in experience. Listed check-in time is 2pm and we did not get a room until 4pm. Left before breakfast started so unable to comment on that.
Verified traveler
Stayed 1 night in Dec 2018
Response from Peter ( CRM of the Golden Garden hotel) on Jan 9, 2019
Dear guest:
Thank you for your staying with us and your suggestions. We will keep going and do our best to upgrade the service standard of check in.
There are many famous places in Taipei around our neighborhood like living mall, Raohe Street Night Market, SongShan Cultural Park, Songshan Station,Chate Pineapple Pastry,etc. Welcome to Taiwan again. It's our pleasure to serve you next time. Best regards
Thank you for choosing Goldengarden Hotel as your accommodation during the trip in Taipei and give us high rating. It seems that you were satisfied with our service. That's the best encouragement for us! We will keep maintaining our high quality service. At the same time, we will continue to improve facilities in the Goldengarden Hotel . Making every traveler feel like home is the only thing we make an effort to do. Thanks again for staying at Goldengarden Hotel.Give us this chance to serve you. We are looking forward to meeting you again at Goldengarden Hotel.
Thank you for staying at Goldengarden Hotel and taking your time to share your comments with us. We are very happy to know that you enjoyed your stay with us. We will keep doing our best to serve every traveler. Once again, thank you for choosing us as your home in Taipei. We look forward to seeing you again in the near future.