Tourkothálassa Tours

Unsafe to travel up and down the road that takes you through the mountains to the hotel at night as there are no proper roads or barriers leading the hotel and there is a sheer drop in some areas down the mountain. There is nothing else around or near the hotel. Hotel is not a 5 star as the rooms look like a basic 4 star. Staff in reception are very rude and so not care to listen to you. The hotel reception is a black dungeon with no lighting and windows you can’t see where you are going. Breakfast is very limited to a small A5 menu that does not cater for vegetarians or vegans and is very limited for meat eaters too. There is no Buffett available as you would expect in a 5 star hotel. No slippers in the room, plugs are hidden behind weird metal cases, no duvet provided only a thin sheet which made the room cold at night as we couldn’t switch off or lower the air conditioning. Fridge in room only has one large bottle of water provided nothing else. They provide no complementary transfers to and from the city centre so basically if you can’t drive you either have to pay a huge taxi bill €70 one way or you are trapped at the hotel. Very disappointing stay.