预订特鲁普酒店宾馆住宿限时优惠

“The staff went beyond service and made sure our 3 day stay was excellent. Always asked and made sure we were doing ok. Thank you for the great service”

“Went to Texas for a funeral. Decided to give this hotel another try because we already had issues in the past. The room was ok except it smelled like mildew. Then after a long drive and even longer day, there was no hot water. Front desk said maintenance was offsite and nothing could be done. So had to go to family house to shower. Saturday prior to funeral at 11 AM shower was still cold. Nothing done. Right before checking out to go back to Ohio, AGAIN SHOWER WAS COLD. front desk said they were……

“Good hotel”

“Rooms are neat and tidy, rather comfortable.”

“We have stayed at Sleep Inn in Tyler a few times. It has always been clean with a friendly staff. Will probably stay there again in the future. ”

“Was down for work. Great hotel. Plan on staying again.”

“The staff was wonderful! The location is great and it’s very quiet. The room was clean and they accommodated us very well! Definitely stay there if your traveling that way!”

“Nice stay”

“I had booked the Family Evolution Room, but when I should up they stuck me in room much smaller & was not the room I paid for. the hotel is defiantly showing its age. we were on the 3rd floor & the 3rd floor ice machine was out of order. so we needed ice we had to go down a floor which didnt matter b/c there was no ice bucket in the room anyways. the pool & hot tub were okay for as old as the hotel is & for not being maintained very well.”

“Cockroach in the room. In my 40 yrs never smelled water like the water coming out of the faucets. That cannot be healthy. ”

“Property was Nice and very open to the shopping center. The Pool wasn't in used and didn't know until after checking in. But it was nice stay, until it was time to check out and the young lady behind the counter was very rude. The warm welcome that I received when checking in and leaving was very different. ”

“The breakfast was awesome. Yes, my family and I did shop nearby our hotel. ”

“When I was placed in my room the TV did not work, also I sat down in the office chair at the desk and the arm pad fell off.”

“The staff were super friendly and very helpful. Although they were going through renovations, our room was very clean.”

“Friendly staff, very clean and quiet.”

“AC was very noisy, the sheets had holes, besides the breakfast was included, they requested me to pay $3 per breakfast, finally, they requested a deposit of $100 (it was reimbursed), I didn't know I had to pay a deposit”