Unforunately this hotel was a bit underwelming, the hotel was nice but for the price we paid we thought it was a little overpriced. The pool was freezing cold, and the fountains were so loud it was difficult to sleep, so recommend you ask to turn it off.
They seem to have an issue with animals however, we had a private villa, and on the first night we had an animal (gekco) poo on our bed (we should've shut the curtains around the bed). They sent someone to clean it which was nice. However, this proceeded to happen for two more days even thought we kept the doors shut the entire time. On the 3rd night we got a massive insect, which was making a lot of noise, the hotel sent someone to get rid of it, however he was laughing and saying it's nothing they've had to remove snakes before.
In the morning of the day we were checking out, I was woken up at 2am to noises of rattling around in the roof but I couldn't tell what it was. Then at 6am, a frog hopped up on to the bedside table (even though we've had our doors shut the entire time), then hopped off. 15 minutes later a mouse feel from the roof into our suitcase, and we had to call the reception for the 3rd time and they sent 3 people round to our room, and eventually got the mouse.
We've since seen other reviews, about animal issues and it doesn't seem like they were taking it seriously. For the villa that we stayed in there seems to be a gap between the wall and the roof, which needs to be closed up so animals can't get in.