West Grand Lake Tours

Second time at this property. Room was ok, small pebbles on floor, looked like a quick vacuum. New Smart shades malfunctioned, we couldn’t put back up. The shades kept trying to engage all night, kept waking us up. We contacted Management and they tried charging the shades, but there was a defect in the motor. They were able to raise the shades half way for the second day of our stay. There was a constant humming noise all night. Disappointed in our stay. Unfortunately, our Daughter graduated so we will not be back.

The staff were courteous and went above and beyond

We loved everything about it! Some rooms back up to the woods which looks nice. We had a second floor room and loved having our coffee out on the balcony. :-) The lobby is a charming old house. The dining room looked lovely although it was not open when we were there. Will definitely book a room there again!