“I showed up to check in and no one was there and got told I wasn’t getting my room when I called the phone number on the door and I still haven’t been refunded.”
“When we checked in, we noticed crumbs and an empty chip bag in the sofa bed, crumbs on the king mattress, staff were rude and unable to help, my daughter left with some type of bug bite which they claimed false due to not have been supposedly receiving any complaints in the last two years. Also, my husband almost cut his foot in the pool because there was broken glass from an exposed light in the pool that showed electrical wiring from where the light was supposed to be (I have videos and……