Kultur Mah. Libya Cad. Becerikli Sk., No:21, Ankara, Cankaya
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 36 out of 84 reviews" "
10 - Excellent
36
Rating 8 - Good. 19 out of 84 reviews" "
8 - Good
19
Rating 6 - Okay. 7 out of 84 reviews" "
6 - Okay
7
Rating 4 - Poor. 7 out of 84 reviews" "
4 - Poor
7
Rating 2 - Terrible. 15 out of 84 reviews" "
2 - Terrible
15
7.8/10
Cleanliness
7.8/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Ashkan
Traveled with family
May 14, 2024
Liked: Cleanliness, staff & service, amenities
The location was convenient and easy access to city center. There wan’t ant non-smoking room available and the room smelled like cigarettes.
Ashkan
Stayed 3 nights in May 2024
8/10 Good
Mohammad Ali
Business traveler, Traveled with partner, Traveled with family
Response from Anatolia Luxury Hotel on Aug 4, 2023
Dear customer, the language you use is wrong, while you should explain all your comments, please check which room type you have booked when booking at another property and do not behave badly.do not use funny sentences like the hotel is dirty for other problemsnot moral.
10/10 Excellent
Raed
Traveled with family
Jun 23, 2023
Simply wonderful
Simply worth every penny, super friendly staff, very clean and spacious rooms , located few minutes walking from the busy center.
Raed
Stayed 3 nights in Jun 2023
Response from Anatolia Luxury Hotel on Aug 4, 2023
geri dönüşleriniz için teşekkür eder sizleri tekrar ağılamaktan kıvanç duyarız
10/10 Excellent
Farishta
Traveled with partner
Mar 6, 2023
Liked: Cleanliness, staff & service, amenities
Yaya was very friendly. Most welcoming. Felt very much at home.
Farishta
Stayed 3 nights in Mar 2023
Response from Anatolia Luxury Hotel on Mar 11, 2023
Bu güzel yorumu paylaştığınız için teşekkür ederiz.Beklentilerinizi tümüyle karşılayabildiğimize çok sevindik.Sizleri gelecekte tekrar ağırlayabilmeyi umut eder sağlıklı günler dileriz.Saygılarımızla,Otel Yönetimi
The only good thing was the free parking and central location. Our room was in the basement. No window, the ventilation was so noisy it had to be turned off. Sorely needs upgrading as damp and worn out. Only one plug socket and that's for the TV. Asked for a room upgrade and the price to upgrade exceeded the room rate. No housekeeping but did manage to get fresh towels. No sound proofing and extremely noisy after 11pm until well after midnight. We checked out the day before and the reception staff did not ask why. Presume we are only one of many who do this. I have taken photos to back up my review but unable to download!
A F
Stayed 3 nights in Feb 2023
Response from Anatolia Luxury Hotel on Feb 27, 2023
First of all, thank you for choosing our hotel for accommodation. The room type you received is our most economical and affordable room. When you came to the hotel, you saw the room and made your choice accordingly. We have rooms suitable for every price. You did not want a different, more luxurious room. None of the problems you experienced are related to the hotel. We would have been helpful Your unfair comment upset us. We wish you a good day.
I like nothing in this hotel they do not turn the air system on everywhere smells very bad dirty rooms and very noisy. I ordered food they brought me food with no fork no spon nothing when i said i pay the food when i chick out he said no muss pay it now. that is the worst hotel i have ever seen.
Sultan Mohammad
Response from Anatolia Luxury Hotel on Feb 14, 2023
First of all, we would like to thank you for choosing our hotel for your accommodation service. We apologize for the negative situations you have experienced. We would like to let you know that if you inform the reception when you experience negative situations, we will also help you. We wish you a good day.
Fiyat performans oteli denilebilir. Oda temizdi. Personel yardımsever. Yatak yastık ve yorgan biraz daha kaliteli olabilirdi. Sular ve oda sıcaklığı güzel. Otopark sorunu biraz var.
Giderden koku geliyordu ve oda soğuktu 2 gece konakladım değiştirmelerini istedim değiştirmediler boş odamız yok dediler pişman olursunuz bu paraya burda kalınmaz
Çok memnun kaldım. Restoranda fiyatlar çok uygun ve yemekler lezzetli. Kahvaltı harika. Tüm çalışanlar ilgili ve güleryüzlü. Kesinlikle tavsiye ederim
Bulut
Stayed 1 night in Nov 2023
Response from Anatolia Luxury Hotel on Nov 9, 2023
Vaktinizi ayırıp değerli yorumunuzu bizimle buluşturduğunuz için çok teşekkür ederiz bir dahaki sefere sizi tekrar ağırlamaktan memnuniyet duyarız iyi günler dileriz.
Çift kişilik oda çok küçük ve cephesi o kadar saçma bir yere bakıyor ki sadece duvar görünüyor. İçeri ışık bile girmiyor.
Arif
Stayed 1 night in Aug 2023
Response from CEVAP on Aug 27, 2023
arif bey merhabalar beş çeşit odamızın arasında kahvaltısız ve en ekonomik odamızı seçmişsiniz oda içerisinde hiç bir kusur bulmayıp manzaraya on puan üzerinden iki puan vermişsiniz sizce bu adil bir puanlama sistemimi ?
Hijyen diye bişey yoktu, havlular kötü kokuyordu. Söylememize rağmen değiştirmediler. Bardaklar kirliydi. Banyo duvarları çok kirliydi. Nevresimler ve yatakta kokuyordu. Geç saatte check in yaptığımız için tahammül etmek zorunda kaldık.
Huseyin
Stayed 2 nights in Jul 2023
Response from Anatolia Luxury Hotel on Aug 4, 2023
geri dönüşleriniz için teşekkür eder sizleri tekrar ağılamaktan kıvanç duyarız
10/10 Excellent
HUSEYIN
Jun 1, 2023
HUSEYIN
Stayed 1 night in May 2023
4/10 Poor
Sahin
Traveled with partner, Traveled with family
Jun 1, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Zimmer sehr klein, Betwäsche schlechte Qualität,
Fenster direkt zum Nachbarhaus
Im ganzen einfach unzufrieden