In-room safe, desk, soundproofing, iron/ironing board

Reviews of Congress Apartments by Hotel du Commerce

3.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 52 reviews" "
Rating 8 - Good. 27 out of 52 reviews" "
Rating 6 - Okay. 4 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Stayed 2 nights in Dec 2023

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, room comfort
Good for families
Great location - very easy to either walk or take a tram. The apartment was clean and in good nick. Kitchen had enough equipment and was clean. Although the websit said they would clean only once a week, the cleaners came everyday with new towels and tidyed up. The apartment we had faced the main road and as it was HOT, we were exposed to the noise of the street when the windows were open. Definitely a good place.
Stayed 4 nights in Aug 2020

10/10 Excellent

Elizaveta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was super clean and organized. It is quite close to Coop ( local supermarket) so it was convenient to just buy groceries and cook. Staff was very welcoming too. Really recommend for anyone.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option if you want to have some kitchen to make own breakfast and snacks and well located near Messe.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019

10/10 Excellent

Gavreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great apartment
Apartment suitable for a couple plus two small children. Very clean, lovely service, fully equipped kitchen
Stayed 3 nights in Nov 2018

8/10 Good

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with easy access to the city
The apartment is in a secure building a few minutes down the street from the office. The apartment came with the Basel card which gives you free transportation so easy to get to places within the city quickly. Grocery stores, restaurants and the North Train Station are less than 10 minute walk. The apartment was comfortable and quiet. Kitchen appliances are well maintained and includes clean pots, pans and other utensils that are in good condition. It’s one of the few places we have stayed where we would stay again.
Stayed 7 nights in Nov 2018

8/10 Good

antonio

perfectly fine
nice location and a clean room. its a fine place I was charged 50 extra euro for an additional guest which seemed excessive for a room with 3 beds. regardless, I slept well and started the day in a remarkable city.
Stayed 1 night in Sep 2018
Response from Hotel du Commerde on Oct 6, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Ivy

Very good service
We came in very late in the evening but we welcomed right away. The staff were all very helpful. Lovely and tidy apartment. I definitely recommend.
Stayed 1 night in Aug 2018
Response from Hotel du Commerce on Oct 6, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay At Basel Apartments
The appartment was good. It was extremely hot so the lack of air conditioning made it a bit uncomfortable and noisy however it did not cause us any problems. Basel is an ideal location for Switzerland, the Black Forest of Germany and Alsace region of France. The local transport ticket is great as the tram network is very useful for getting round Basel.
Stayed 7 nights in Jul 2018

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Nice place , close to public transportation
Stayed 1 night in May 2018

8/10 Good

Ronen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good except cigarettes smell in the room, need to let the guests know about smoking rooms.

8/10 Good

Gurcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Very basic hotel with poor customer service
The first room I was given smelled of food and cigarette smoke. The second room was fine. Very basic accommodation but clean. I booked 2 rooms for two days each. When I tried to cancel one night in one of the rooms due to changes in business travel plans, the hotel refused to provide a refund and hotels.com service was not helpful even though I requested the change several days in advance. Will not stay in this hotel or book pre-paid stays through hotels.com again

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having stayed there before I knew I was in for a good experience. %stars

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Narumol, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment for Basel fair
I booked 3 beds apartment close to Basel fair, the location is great (if you come to the fair). Big room with kitchen facilities, clean room. The bus stop just right in front.

10/10 Excellent

Masaichi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Hugo

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Ronald Bertram

Stayed 10 nights in Nov 2020

8/10 Good

Rooney, Bern

Traveled with group, Business traveler
Liked: Cleanliness, amenities
Nice and clean appartment, good roomservice, close to Messe Basel
Stayed 4 nights in Aug 2020

8/10 Good

Sandra, Luzern

Business traveler
Liked: Cleanliness, amenities
Grosse Zimmer, super geeignet für einen längeren Aufenthalt. Im Sommer ist es allerdings sehr warm in den Zimmern, sie stellen einem aber einen Ventilator zur Vergügung, was das ganz etwas erträglicher macht.
Stayed 3 nights in Aug 2020

8/10 Good

Vedia Lale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herkese tavsiye ederim
Stayed 1 night in Dec 2019

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019
Response from Jeannine on Aug 18, 2019
Dear Malgorzata thank you for the lovely feedback. We would be happy to welcome you back as our guest in the future again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione eccellente, fronte fermata tram n. 14, frequenza circa 7/10 minuti. Molto pulito; benissimo il cambio asciugamani quotidiano con riassetto generale. Consiglierei di dotare ogni unità di un rotolo di carta da cucina e di una bottiglietta di acqua fresca in frigo all'arrivo (costo minimo). Non segnalato sul sito di prenotazione che gli appartamenti sono separati dall'Hotel. Rapporto prezzo/valore molto buono.
Stayed 5 nights in Apr 2019

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aparthotel splendido. Ci siamo sentite a casa.
Stayed 3 nights in Mar 2019

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

AIKATERINI

spacious and clean room very good location near tram station
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
采光好,桌子比较大,厨房锅碗齐全到位。 床铺比较小,打扫房间的时间几天都是下午午休时间,有点影响午休,且打扫的服务员不洗碗
Stayed 5 nights in Sep 2018

8/10 Good

Attilio, Ausonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un giorno di passaggio
Bella struttura, vicina al centro, comoda con tram, buona per singoli e famiglie
Stayed 1 night in Aug 2018
Response from Hotel du Commerce on Oct 6, 2018
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo per un breve soggiorno
Ho soggiornato al Congress Apartment soltanto per una notte. Viaggiando in macchina l'ho scelto perché facilmente raggiungibile dall'autostrada ma comunque molto vicino e ben collegato al centro (fermata tram e bus di fronte alla struttura) . È dotato di un parcheggio sotterraneo a pagamento molto comodo in considerazione del fatto che in strada non ci sono molte disponibilità. Il personale è attento e disponibile Al check in ad ogni ospite viene rilasciata una card che consente l'utilizzo gratuito del trasporto pubblico oltre a sconti per la visita al museo ed altre attività. L' appartamento è pulito e ben organizzato con angolo cottura dotato di bollitore, 2 piastre e forno a microonde utile per la colazione o per scaldare pasti già pronti ma non sufficientemente attrezzato per la preparazione. Consiglio questa struttura per brevi soggiorni.
Stayed 1 night in Aug 2018
Response from Hotel du Commerce on Oct 6, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Buen sitio , pero un poco de calor
Organizado , nuevo,cuidado , bien comunicado ,te dan un abono transporte durante tu estancia, el personal muy amable, no hablan español, pero ingles perfecto. Cerca del centro, lo único malo es el calor en la habitación, mucho , hay ventilador pero anunciaban aire acondicionado. También hay un cartel que pone que si usas la cocina te cobran 30 francos .Pagamos 24 francos de tasas por dos noches tres personas. Es Suiza y se paga por todo. En general bien volvería a este sitio.
Stayed 2 nights in Aug 2018
Response from Hotel du Commerce on Oct 6, 2018
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Analisa, Lisa aus Scweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für Familien
Perfekte Wohnung und in top Zustand für eine Familie mit zwei Kindern!

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from Loredana on Feb 10, 2018
Thank you for your feedback!

10/10 Excellent

Sanchez, España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes apartamentos ideal para familias
Cómodos apartamentos en el centro de Basilea. Óptima limpieza. Cocina equipada. Parada tranvía en la puerta. Regalan tarjeta transporte de la ciudad. Gratuito jabones higiene personal y cocina. Para compras cerca supermercados Lidl y Coop.
Stayed 3 nights in Dec 2017

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Apartamento moderno y amplio
El unico problema es que el apartamento no esta en el mismo edificio que la recepcion.
Stayed 1 night in Dec 2017

6/10 Okay

Stéphane, Suisse

Liked: Cleanliness, property conditions & facilities, room comfort
Cuisine en option ...
Bon emplacement, bien entretenu mais c'est dommage de constater à l'arrivée que l'utilisation de la cuisine est facturée un supplément de 30.- ... Nous avons loué des appartements dans le monde entier mais c'est la première fois que nous voyons ça... Le but de la location d'un appartement par rapport à une chambre d'hôtel est justement de pouvoir utiliser LA CUISINE !
Stayed 2 nights in Nov 2017

8/10 Good

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bâle en famille
Très pratique, près des principales lignes de tram, de restaurants. A quelques minutes de la vieille ville.
Stayed 1 night in Oct 2017

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento comodissimo e ben accessoriato. Pulito e tranquillo (affaccio sul cortile retrostante). Suggerisco solo un portasalviette, una mensolina e specchio ingranditore vicino al lavabo in bagno. Uno scolapiatti meno ingombrante. Pulire un po piu spesso le finestre.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
價格合理,但地點離市中心有點遠
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Wir waren für eine Nacht in diesem Hotel, sehr grosszügige Zimmer locker Platz für 4 Personen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel agréable, proche des transport public, le appartement sont bien agencés, neufs et propres. Excellent rapport qualite-prix pour les familles.

10/10 Excellent

Gea, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijne plek om ye verblijven.
Het appartement is stijlvol ingericht. Aan alles is gedacht om je een plezierig verblijf te bieden. Je hoeft in principe alleen je kleding en toilettas mee te nemen!

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Demasiado ruido como para poder dormir
Si el apartamento da a la calle, no podrás dormir por el ruido que hace el tranvía, que tiene parada justo delante. Por lo demás, muy correcto.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Lage. Perfekt für Messebesucher. Komme gerne wieder.