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Reviews of Courtyard by Marriott Basking Ridge

3 out of 5
Courtyard by Marriott Basking Ridge
595 Martinsville Rd, Basking Ridge, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 694 reviews" "
Rating 8 - Good. 235 out of 694 reviews" "
Rating 6 - Okay. 58 out of 694 reviews" "
Rating 4 - Poor. 22 out of 694 reviews" "
Rating 2 - Terrible. 15 out of 694 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

william

Stayed 1 night in Mar 2024

6/10 Okay

Silvia

Stayed 1 night in Mar 2024

4/10 Poor

Malinda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There is false advertising of the spa/hot tub. I was very disappointed because I booked expecting to experience a nice time in the hot tub. The jets weren't working.
Stayed 1 night in Mar 2024

8/10 Good

ELIZABETH

Traveled with family and small children
Liked: Property conditions & facilities
Very clean rooms and excellent, friendly staff.
Stayed 2 nights in Mar 2024

6/10 Okay

Tyler

Traveled with family
We were there for my cousin's funeral. Wanted a connecting room with my sister who lives on the other side of the country and I don't see very often. The desk said I would have to pay for both the room I booked AND the connecting room. Wouldn't budge even though we both pleaded. The connecting room remained vacant that night. The breakfast is pricey and meh.
Stayed 1 night in Mar 2024

10/10 Excellent

ryan

Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Attentive to our requests. They go the extra mile for their guests.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jasmine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel at the front desk was great and so helpful! Julie the manager solved an issue we had and made our stay great ! Thank you all !
Stayed 1 night in Feb 2024

10/10 Excellent

Preston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the Marriott. Always nice and friendly. Staff was fantastic The surrounding areas offers lots of dining options, though we chose to dine at the hotel's bistro. Drinks and food was top notch.
Stayed 1 night in Feb 2024

2/10 Terrible

Mary Bryant

Stayed 2 nights in Jan 2024

10/10 Excellent

Maryann

Stayed 1 night in Jan 2024

8/10 Good

gillian m

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2024

6/10 Okay

jennifer

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mary, Naples

Stayed 6 nights in Dec 2023

10/10 Excellent

Kathryn

Stayed 3 nights in Dec 2023

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exemplary in all categories.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The room was comfortable, clean and quiet. The staff was very friendly and helpful. The bistro was reasonably priced and the food was good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and housekeeping people were outstanding. However I thought a small breakfast was included but had to pay for it. The rooms are very nice withcomfy beds, fridge and microwave, and coffee maker, but, alas, no tea is provided.
Stayed 1 night in Nov 2023

10/10 Excellent

Allison

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruth and her colleagues at the front desk were very professional; kind and personable. They treated me as a valued customer and we felt extremely welcomed.
Stayed 1 night in Nov 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Addison

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 1 night in Nov 2023

10/10 Excellent

Zachary

Traveled with family and small children
Very personable at the front desk and the property exceeded my expectations.
Stayed 1 night in Nov 2023

8/10 Good

Stephanie

The staff were wonderful, the hotel was warm and inviting. Beds were so comfy! Rooms very clean and spacious. The only downside to our stay was having no soap/shampoo in the bottles in the shower the first night & the hot tub not being turned on, looking a little dingy. The second night everything was cleaned and refilled, hot tub working, and everything was a plus, especially being able to have a strong drink from the bistro and unwinding in the hot tub while the kids exhausted themselves in the pool. Could use an interior update but overall, we loved our stay! Would stay again and would recommend 8.5/10 !
Stayed 2 nights in Nov 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in
The service at check in was awesome. I wanted to change my room and I was checking in very late. The woman at the desk was so helpful and accommodating.
Stayed 1 night in Oct 2023

10/10 Excellent

DOUGLAS, VINELAND

Stayed 2 nights in Oct 2023

8/10 Good

Reshell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
This was a nice place to stay and the food was delicous. I'd book again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Alphonsus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the Oranges where i visited Docs to do my medical check ups
Stayed 11 nights in Oct 2023

8/10 Good

AUSTIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Aug 2023
Response from Manager on Oct 3, 2023
We appreciate your comments and are happy to hear you enjoyed our convenient location.

8/10 Good

Gioia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Oct 3, 2023
Thank you for your review.

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Thank you for taking the time to review our hotel. Please come back again soon.

6/10 Okay

nirupama

Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Thank you for your review. Please let us know if we can assist in any way with your next stay.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and handicap facilities
Stayed 3 nights in Sep 2023
Response from Manager on Oct 3, 2023
We are pleased that you enjoyed your stay. Please visit with us again soon.

10/10 Excellent

Helen

Stayed 1 night in Aug 2023
Response from Manager on Oct 3, 2023
Thanks for your review. Hope to have you back again soon.

10/10 Excellent

Sandi

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , amazing staff , took care of quick concerns immediately!! 5 stars
Stayed 1 night in Aug 2023
Response from Manager on Sep 7, 2023
Very happy that you had a great stay! Please visit with us again soon.

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great room!
Stayed 1 night in Aug 2023
Response from Manager on Sep 7, 2023
Thanks so much for your review. Please come back again soon.

10/10 Excellent

Kathryn

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a dog friendly hotel and plenty of places to walk around and it was safe. we had a wonderful breakfast and everyone was very helpful and friendly.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 16, 2023
Thank you for your review of the hotel. We are happy that you enjoyed our breakfast and the area.

10/10 Excellent

Srinivasa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good,ambience ,dine in options and services are excellent.overall my stay is nice,around 30min to Newark airport
Stayed 3 nights in Aug 2023
Response from Manager on Aug 16, 2023
Very happy that you had a great stay and enjoyed the breakfast.

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Good experience.
Stayed 1 night in Aug 2023
Response from Manager on Aug 16, 2023
Thanks for your review. Please visit with us again soon.

10/10 Excellent

Doris

Liked: Cleanliness
Nada excelente servicio
Stayed 1 night in Jul 2023
Response from Manager on Aug 16, 2023
Very happy that you had such a great stay.

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Aug 16, 2023
Thanks so much for your review. Hope to see you again soon.

6/10 Okay

Colleen

Stayed 3 nights in Jul 2023
Response from Manager on Aug 25, 2023
Thank you for your review of our hotel. We will share your feedback with the team.

2/10 Terrible

doron

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
quite
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Sharon, thanks for the review and we are pleased that you enjoyed your stay.

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Thank you for the review. We hope to be able to host you again in the near future.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
Michael......thanks so much for the review. Please come back again soon!

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Manager on Aug 16, 2023
We appreciate your review of the hotel.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on Jul 24, 2023
We appreciate the review of our hotel and hope to have you back again in the near future.

8/10 Good

Jessica

Stayed 1 night in Jun 2023
Response from Manager on Jul 24, 2023
Thanks for the review of our hotel!