Terrace/patio

Reviews of Capelongue, a Beaumier hotel & Spa

5 out of 5
Capelongue, a Beaumier hotel & Spa
550, Chemin des Cabanes, Bonnieux, Vaucluse

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 59 reviews" "
Rating 8 - Good. 15 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

WAN SZE OCTAVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Romain Piacentino, directeur général adjoint on Jun 28, 2022
Dear Madam, dear Sir, We warmly thank you for your visit and the time you took reviewing Capelongue. We're glad to read you've highly enjoyed your stay, and hope we'll have the pleasure to welcome you again another time. Best regards

6/10 Okay

Claes

Liked: Cleanliness, property conditions & facilities, room comfort
NOT SO SATISFIED GUESTS
The Bistro Restaurant was unfortunately awful. The service was extremely bad and my wife ordered an entrecote whih was not edible. Breakfast service was extremely slow, we had to wait 40 mins toget some bread. The Champagne we ordered and drank before dinner - splendid view btw - was hevaily overpriced for what it was, EUR 35/glass for a mediocre Champagne.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Denton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter treat
Because of an injury the first room wasnt suitable for my wife - stairs to the bedroom. Reception immediately found a beautiful room - a clear up grade. They were kind & helpful. The hotel is in a great location. Even in winter we had a lovely time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is remarkable! Gorgeous property and rooms (we stayed in the large apartment); beautiful region and views. Very, very clean. Just perfect.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location and beautiful rooms. Wonderful service throughout.
Stayed 1 night in Sep 2019

10/10 Excellent

Raad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

CC, Austin, Texas

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pros: The hotel is in an amazing quiet area. Very peaceful and absolutely breathtaking hills, lavender...It’s a 15 minute walk to Bonnieux a charming simple and quiet village. Also, 15 minute drive to Lourmarin, a more vibrant village with a great little center with restaurants and shops. The room was great, super comfortable for our family of 4. Breakfast, pricey but worth it. CONS: 1. it is not SMOKE FREE hotel as listed on Expedia. We chose this hotel because it said smoke-free and my husband is very sensitive to smoke and we found that you can smoke anywhere in the hotel premises except inside. Therefore, the pool area, the beautiful terraces and gardens were taken by smokers. Secondly, the restaurant (La Bergerie) is all open so you have people sitting right next to you that are smoking even if you are inside. 2. La Bergerie- we wanted to have lunch here and the table next to us was smoking so we ask if it was possible to close the window so we could eat without the smoke in our face and they said no. We also tried to have dinner and although there were few people having dinner they said that we could not have dinner there which if you are staying at the hotel the only place to eat. We end up not been able to eat dinner at all because they said they could fit us at 9:30 but our kids were tired. This is a big issue because there is no place to eat at all, you can’t buy a baguette down the street or a snack bar. Also, the manager at The Bergerie was very rude.
Stayed 3 nights in Jul 2019

10/10 Excellent

Er, New York

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a dream, from the exquisite views to the lavender growing all over the property. The service was impeccable. The property was spotless, and the food was delicious. The breakfast had a variety of fresh breads, juices, fruits and cheeses daily. The restaurant has a spectacular setting and the food was very tasty. We can’t say enough amazing things about this special place. If you are looking for a truly rare experience in a heavenly corner of the world, this is your place!
Stayed 2 nights in Jul 2019

10/10 Excellent

Ryan, WASHINGTON DC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We were in the Chateau. The pool area and surrounding landscape is stunning. Wish we had more time to just stay by the pool and relax.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and splendid gardens! Gracious staff! Loved it and will go back!
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Mike, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. So pretty. Their is a restaurant waiter who can speak English. He is so friendly and helpful. Love this hotel
Stayed 1 night in Nov 2018

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Stopover at Bonnieux
We arrived in the dark in pouring rain and were greeted by a receptionist who met us at the car with umbrellas and showed us directly to our room. The room was very elegant and spacious. One improvement we could suggest is some rugs on the tile floors which were very cold. The grounds were beautiful.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel is a great hotel yet the service was very very poo. we were not even able get get a bottle of water while at the pool. they claimed that they didn't serve after 2pm. expected more from this property.
Stayed 2 nights in Sep 2018

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property!
Stayed 1 night in Oct 2018

6/10 Okay

Juan, Guatenala

I believe they where shorrt staffed. The Room was a good size room however the AC wasn’t enough to fill the room. Besies that the room was full of Flies and other insects which made annunoleasant stay. The food is great and the property is beautiful.
Stayed 3 nights in Jul 2018

10/10 Excellent

Bob, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and grounds, love the spaciousness and the gardens.
Stayed 3 nights in Jun 2018

10/10 Excellent

tsz mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel, wonderful stay!
It was an amazing stay and we definitely would like to revisit! The staffs were friendly, the guy at the reception was very kind and helpful, we originally booked different rooms that were apart but he offered to put us next to each others which we appreciate a lot! The hotel was beautiful and the room was modern and cosy with a lovely garden view. We also enjoyed the hotel swimming pool and a nice sunbath. There were two bike rental shops in Bonnieux centre which we didn't find many in other towns. We did 4 hours biking, along the way we found lots of beautiful lavender fields as well as grape and cherry fields, there wasn't much traffic I guess it because Bonnieux is a smaller quieter town and so you can enjoy the riding, the view was just amazing! it was one of the best experience we had.
Stayed 1 night in Jun 2018

10/10 Excellent

Angela, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque high end hotel in provence
As a relais & chateux hotel, it ticks all the boxes. Hilltop view with well maintained grounds, two restaurant options (bistro and michelin started fine dining restaurant) and a lovely pool (though unheated). We would’ve loved to stay an extra night or two.
Stayed 1 night in Apr 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michelin star restaurant in a great hotel
Wonderful restaurant with amazing menu. .It is a must to have at least one dinner here! Lovely pool and gardens .Only downside was poor internet access in some parts of the hotel and in some rooms which didn't matter to us but did to others.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posh hotel
Visited mid October, hotel is really nice, altough dining is expensive 190 eur/ meal. The town hasn't got a big selection of restaurants that are open this time of year.

10/10 Excellent

Perrenoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Barthélémy Bauters, Directeur de l'hôtel on Sep 18, 2023
Cher Monsieur Perrenoud, Nous vous remercions d'avoir choisi Capelongue pour votre séjour en Provence et d'avoir pris le temps de noter votre expérience. Nous serions ravis de vous recevoir de nouveau lors de votre prochain passage à Bonnieux,Bien à vous,

10/10 Excellent

Nicholas

Stayed 3 nights in Aug 2023
Response from Barthélémy Bauters, directeur de l'hôtel on Aug 29, 2023
Dear Mr Michalski, We warmly thank you for your visit and for the time you took to rate your experience. We look forward to welcoming you back to Bonnieux. Best regards,

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Barthélémy Bauters, directeur de l'hôtel on Aug 9, 2023
Chère Madame, Cher Monsieur, Nous vous remercions chaleureusement pour votre visite et d'avoir pris le temps de noter votre expérience. En espérant avoir le plaisir de vous accueillir à nouveau à Bonnieux,Cordialement,

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quel accueil
Séjour de 3 nuits en famille dans ce lieu que nous apprécions depuis de longues années. De retour pour la première fois après les travaux, nous sommes bouche bée de ce qui a été réalisé. L’esprit est la. Les chambres sont décorées avec subtilité et goût. Mais surtout le service est exceptionnel. Notre bébé et ma femme enceinte ont été accompagnés avec beaucoup de sollicitude et de naturel
Stayed 3 nights in May 2023
Response from Barthélemy Bauters on Jun 11, 2023
Cher Monsieur Louis,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir tout les quatre à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Muy bonito lugar. Exelente hotel
Stayed 2 nights in May 2023
Response from Barthélémy Bauters, hotel manager on May 22, 2023
Dear Sir,We warmly thank you for your visit and the time you took to review Capelongue. We're very glad to read you've highly enjoyed your stay and hope to have the pleasure of welcoming again in Bonnieux. Best regards,

6/10 Okay

Marc

Stayed 2 nights in Sep 2022
Response from Romain PIACENTINO, directeur d’exploitation on Sep 21, 2022
Cher Monsieur,Nous vous remercions de votre visite et d'avoir pris le temps de partager votre expérience suite à votre séjour à Capelongue. En espérant avoir le plaisir de vous recevoir de nouveau à Bonnieux. Bien à vous,

8/10 Good

Emil

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fantastiskt hotell med usel service
Stayed 5 nights in Jul 2022
Response from Romain PIACENTINO, Hotel Manager on Aug 9, 2022
Dear Sir, We warmly thank you for your visit and the time you took to share your experience further to your stay in Capelongue. We’re very glad to read you’ve appreciated your stay with us. I hope we’ll have the pleasure to welcome you again Sunny regards from Provence

8/10 Good

Jules

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Très belle hôtel. Chambre en état moyen (a refaire) avec douche en mauvaise état avec peu de pression. Un peu scandaleux pour le prix.
Stayed 1 night in Jun 2022
Response from Romain PIACENTINO, Directeur d’Exploitation on Aug 1, 2022
Cher Monsieur, Nous vous remercions chaleureusement de votre visite ainsi que d’avoir pris le temps de partager votre expérience suite à votre séjour à Capelongue. Nous sommes ravis de lire que vous avez apprécié le cadre de notre établissement de Bonnieux. Concernant votre chambre, nous sommes profondément navrés des désagréments subis. Sachez que toutes vos remarques ont bien été prises en compte et diffusées à nos équipes afin d’améliorer encore et toujours l’expérience de nos clients. Nous espérons sincèrement vous accueillir à nouveau pour un séjour cette fois à la hauteur de vos attentes et de nos standards habituels. Très bel été,

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarquable, A conseiller...
Magnifique Séjour. Cadre très sympathique, belles installations... Personnels remarquable, accueillant, souriant, au service des clients.. un plaisir... Séjour malheureusement trop court...
Stayed 1 night in Oct 2021
Response from Romain Piacentino on Oct 19, 2021
Cher Monsieur, Toutes les équipes de Capelongue vous remercient pour ce retour suite à votre séjour. Nous sommes ravis de lire que vous l'avez hautement apprécié et espérons avoir le plaisir de vous recevoir de nouveau à Bonnieux. Bien à vous, Romain Piacentino, directeur général adjoint

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Romain Piacentino on Sep 3, 2021
Cher Monsieur, Nous vous remercions de votre visite et d'avoir pris le temps de noter notre établissement. Nous sommes ravis de voir que vous avez passé un excellent séjour parmi nous et espérons avoir le plaisir de vous recevoir de nouveau prochainement. Bien à vous, Romain Piacentino, directeur général adjoint

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour dans un cadre exceptionnel
Stayed 2 nights in Aug 2021
Response from Romain Piacentino on Sep 3, 2021
Cher Monsieur, Nous vous remercions de votre visite et d'avoir pris le temps de partager cet avis. Nous sommes ravis de voir et de lire que vous avez passé un excellent séjour à Capelongue et que vous avez hautement apprécié le cadre de notre hôtel de Bonnieux. Nous espérons avoir le plaisir de vous recevoir de nouveau prochaienement. Bien à vous, Romain Piacentino, directeur général adjoint

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le site est magnifique, très bon hébergement, personnel bienveillant. Hélas pour cause de Covid, nous avons du changer d'hôtel et cela a perturbé notre court séjour. Dommage pour nos 62 ans de mariage.
Stayed 2 nights in May 2021
Response from Romain Piacentino on Jun 7, 2021
Chère Madame, Cher Monsieur, Toute l’équipe de Capelongue vous remercie d’avoir pris le temps de partager votre expérience suite à votre séjour. Nous sommes enchantés d’apprendre que vous avez apprécié notre établissement ainsi que le professionnalisme de nos équipes. Nous sommes cependant navrés d’avoir dû vous reloger, de surcroît à l’occasion de votre anniversaire de mariage. Malheureusement, nous n’avions pas d’autres choix et cela pour préserver la santé de tous. Nous vous remercions chaleureusement de votre compréhension. En espérant avoir le plaisir de vous recevoir à nouveau dans nos hôtels Beaumier. Bien à vous, Romain Piacentino Directeur Général Adjoint- Deputy General Manager

8/10 Good

adamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
Weekend relax en couple, calme dans un très bel endroit.
Stayed 2 nights in May 2021
Response from Romain Piacentino on Jun 7, 2021
Chère Madame, Cher Monsieur, Toute l’équipe de Capelongue vous remercie d’avoir pris le temps de partager votre expérience suite à votre séjour. Nous sommes enchantés d’apprendre que vous avez hautement apprécié le cadre de notre établissement et son invitation à la détente. En effet, nous mettons un point d'honneur à vous faire vivre un moment authentique, convivial et vous faire découvrir l’art de vivre en Provence. Nous espérons avoir le plaisir de vous recevoir de nouveau dans nos hôtels Beaumier pour vous faire découvrir de nouvelles surprises. Bien à vous, Romain Piacentino Directeur Général Adjoint- Deputy General Manager

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Très bien mais ...
Stayed 2 nights in Jun 2020

6/10 Okay

Cyrille

Traveled with family
Disliked: Cleanliness, room comfort
Mitigé car très bien mais cher sans eau chaude...
Chambre très agréable sauf que nous n avons eu de l eau chaude pour se laver que pour une seule personne sur 5. Nous pensons que le geste consenti (une bouteille de vin) était anecdotique compte tenu des désagréments subis. Un de nos fils malade a été obligé de sortir à l extérieur pour aller se doucher dans une autre chambre. Le ménage était moyen, poussière sur les lampes de chevet, et table de salon très poisseuse, ainsi que dans la cuisine.
Stayed 1 night in Dec 2019

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top séjour
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Points forts : - Le restaurant - La literie - Accueil et services
Stayed 1 night in Dec 2019

10/10 Excellent

Sunyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

MARIA LUISA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Regular
El hotel tiene un entorno maravilloso, idílico, el restaurante Edouard Loubet no lo probamos francamente porque se nos iba de precio...(100 eur minimo x persona),el rest Bergerie nos parecio fatal, precios muy caros y si vas con niños (cosa rara se ve en el lugar)no hay ninguna opcion de menu infantil ni nada similar, esto no lo veo bien..en general el personal es solo correcto( muy tieso y estirado,) van a saco buscando que hagas gasto en el hotel y una vez, ven que no vas por ahi...te tratan mas bien regular , por el precio que cobran debieran subirte el equipaje al menos a la habitación, y tener en restauracion algo mas asequible a todos los bolsillos, francamente te hacen sentir de segunda si no vas desayunando, comiendo o cenando, el desayuno señores por persona son 29 euros...hagan sus números... Hotel bastante bueno ,precios desorbitados.
Stayed 3 nights in Oct 2019

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déjeuner à la bergerie décevant, service peu attentif, le plat du jour annoncé canette etait du magret.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un domaine indépendant dominant le village avec tout le confort modernr e et une vue imprenable. La cuisine traditionnelle était délicieuse.
Stayed 2 nights in Feb 2019

8/10 Good

benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stage golf
Le point de chute idéal pour profiter du golf attenant.
Stayed 4 nights in Jul 2018

10/10 Excellent

juliette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Maria, São Paulo - Brasil

Liked: Cleanliness, property conditions & facilities, room comfort
Visual maravilhoso. Melhor sem crianças.
Hotel com visual maravilhoso. Vista linda. O quarto com decoração bem rústica. Restaurante excelente, porém com poucos funcionários o que prejudicou um pouco o atendimento. Não recomendo com crianças. É um lugar mais romântico. Com lindos jardins.
Stayed 3 nights in Jul 2018