This is the first time that I am rating the property as five stars, but the experience as only three. While the property management company did send me an email detailing the supply provisions 48 hours prior to my arrival, I did not comb over it to extrapolate that I would need to bring my own toilet paper, paper towels, dish towels, and dish cloth, dishwasher detergent, and hand soap. You are given one tiny cake of soap for each bathroom, and a total of three rolls of toilet paper and one starter dishwasher pod. For a house that sleeps 8! In no time in my extensive stays at rentals would I ever, nor have I been obligated to supply these things myself-and this information was not included on VRBO. The last thing I am interested in doing when I fly across Hells half acre is to immediately seek a grocery store to get a kitchen sponge. I was quite dismayed to find I was given only one tiny kitchen towel and a cloth. This is very subpar. At a basic customer service level, I find this quite disappointing. I also think about the waste that is routinely employed in buying the supplies, and then forced to just throw away. In a world in which we continually waste and dispose of everything individually, I would think a property management company would handle this more efficiently and as a result, I would call the experience negative. There were other things that were also disappointing –no silverware in the guest house, the same hazardous rug in the living room-AMI-read the reviews!