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Reviews of Hotel Casa de Pinos

3 out of 5
Hotel Casa de Pinos
41-22 Cra. 36, Bucaramanga, Santander

Reviews

5.6
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 0 out of 9 reviews" "
Rating 6 - Okay. 3 out of 9 reviews" "
Rating 4 - Poor. 2 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Staff & service, amenities, property conditions & facilities
The Expedia listing is incorrect. There is no 24/7 front desk. Additionally the phone number provided is wrong. Some rooms have detached bathrooms that need to be accessed through the public area. My shower had no hot water.
Stayed 4 nights in Dec 2023

6/10 Okay

CARLOS

Traveled with family
Liked: Cleanliness, room comfort
falta servicio
En la reserva no advierten que el check in es hasta las 22:00 y por pocos minutos no tengo cómo ingresar, es muy despersonalizado, no hay a quién pedir ayuda, en el tel que aparace en la reserva no contestan, no me han enviado la factura
Stayed 1 night in Dec 2023

6/10 Okay

Carolina

Business traveler
Disliked: Property conditions & facilities
No era lo que espera y lo que muestran en la página.
Stayed 1 night in Jul 2023

10/10 Excellent

JAMES AMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Juan

Business traveler
ruidoso
Mucho ruido,
Stayed 2 nights in Dec 2022