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Reviews of Hotel León Dorado

3.5 out of 5
Hotel León Dorado
Calle 61 # 16-38, Bucaramanga

Reviews

7.8

Good

Rating 10 - Excellent. 34 out of 105 reviews" "
Rating 8 - Good. 33 out of 105 reviews" "
Rating 6 - Okay. 28 out of 105 reviews" "
Rating 4 - Poor. 6 out of 105 reviews" "
Rating 2 - Terrible. 4 out of 105 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place...no problems

10/10 Excellent

Etienne

Stayed 1 night in Nov 2023

10/10 Excellent

Etienne

Liked: Staff & service, amenities, property conditions & facilities
Room & bathroom clean. The air conditioning worked great and the room and hallways were quiet even though on a busy street
Stayed 1 night in Nov 2023

8/10 Good

Juan, Blue Island

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly staff, affordable, great location. It was easy to move around. I’ll keep in mind this hotel in my next trip to Bucaramanga.
Stayed 8 nights in May 2023

8/10 Good

Anthony

Stayed 1 night in Feb 2022

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The people so friendly and helpful
Stayed 5 nights in Jan 2022

8/10 Good

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi
The hotel all around is good but the wifi is totally unreliable most of the time doesn’t work
Stayed 2 nights in Oct 2021

10/10 Excellent

Mayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and comforting hotel!
Great hotel for the price. More than I expected. The rooms are very spacious, comfortable king bed, brand new renovated bathroom/shower, strong wifi, couch and smart TV. Couldn’t have asked for anything better for the price point. The restaurant is delicious as well. This will be my go to hotel for visits to the city.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Noisy
Nice hotel, but the rooms are not insulated you can hear everything all hours of the night.
Stayed 1 night in Jul 2021

10/10 Excellent

Claudia

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Lo mejor de todo fue el check in. Llegue tarde en la noche y el chico fue maravilloso! Me ayudo mucho
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Breakfast was minimal, rooms didn’t have enough linen. Service below par. An ok hotel in a nice area

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Overcharged and it came with a lousy breakfast
The staff at the front desk were pleasant to work with. My only complaints are the free breakfast was lousy and the pool was tiny. Management should seriously stop advertising free breakfast when the charge for an extra portion of protein. I’m closing the hotel charge me more than I was quoted by Orbitz when all fees/taxes were already charged by Orbitz. I will not stay at this hotel again.
Stayed 2 nights in Feb 2018

8/10 Good

Ana, Sacramento, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to El Acropolis Mall
Also close to San Andrecito Mall. Easy taxi accessible.

6/10 Okay

Angie

Liked: Cleanliness, property conditions & facilities
A bit too noisy
The hotel needs better service.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good simple hotel
Great simple hotel in Bucaramanga. Even though on a main road the rooms are quite and really spacious. Good wifi and nice breakfast.

10/10 Excellent

GUSTAVO, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and good location
The hotel was great. The location is good and everyone working there was so nice and helpful. Breakfast was good. Air conditioning also was a plus on the hot nights. Room was very comfortable

6/10 Okay

yunping, New York

Liked: Cleanliness
You need t make sure that they give you a good room. When I first checked-in, the front desk staff gave me a room that was in terrible shape and the mattress smelled of urine. I was so upset with the room that I immediately demanded cancellation of my booking. The manager then gave me another room which was clean and very comfortable. It is important to let the administration know if you're not happy with your room. The staff doesn't speak any English so if you don't speak Spanish, it'll be difficult to communicate with the staff.

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

8/10 Good

Juan Sebastia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción de trabajo
Buen hotel pero la piscina no funciona, nada de restaurantes cerca
Stayed 1 night in Jan 2024

10/10 Excellent

Evaristo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

leonardo f

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

leonardo f

Business traveler
Stayed 2 nights in Oct 2023

10/10 Excellent

john

Stayed 1 night in Nov 2022
Response from admin on Dec 6, 2022
Con todo el gusto estamos siempre dispuestos para atenderles.

6/10 Okay

JOSE

Traveled with partner
Liked: Cleanliness, staff & service
El precio es adecuado para el sector y las instalaciones. Me gustó el desayuno, es generoso. Demasiado ruido exterior, las ventanas no son insonorizadas.
Stayed 1 night in Nov 2022
Response from administración on Nov 23, 2022
Con todo el gusto estamos siempre dispuestos para atenderles.

2/10 Terrible

ELVERT

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No lo recomiendo!
Stayed 4 nights in Nov 2022
Response from administración on Nov 18, 2022
Lastimosamente no fue de su agrado que tuviéramos que llamarlo en repetidas ocasiones para que realizara el pago en el hotel, sabiendo usted que debía realizarlo dentro del alojamiento y aún así tuvimos que asumir la penosa y desgastante tarea de cobrarle despues de que usted abandono el hotel.

10/10 Excellent

omar Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación costo-servicio, buen parqueadero, excelente atención de personal, podrian mejorar el desayuno es muy basico.
Stayed 3 nights in Jan 2022
Response from admon on Dec 6, 2022
Con todo el gusto estamos siempre dispuestos para atenderles.

8/10 Good

JOSE VICENTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUEN DORMIR
Buenas instalaciones, buen desayuno,aunque algunas partes edificio necesitan mantenimiento, el extractor olores baño mucho ruido,personas atentas,
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Sandra X

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Excelente servicio, muy cómoda la habitación, el desayuno delicioso, 100% recomendable.
Stayed 1 night in May 2021

8/10 Good

Jhon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias buena atencion
Stayed 3 nights in Mar 2021
Response from hotel leon dorado on Apr 22, 2021
Gracias por sus comentatrios y calificacion señor Jhon, estamos atentos para servirle en otra oportunidad.

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio y atención por parte del personal del Hotel...
Stayed 1 night in Dec 2020

10/10 Excellent

Tomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado
Hotel con excelente atención, muy buenas instalaciones: modernas y limpias.
Stayed 1 night in Nov 2020

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen personal
El personal muy atento. Si se necesitaba algo lo abordaban inmediatamente. Muy profesionales.
Stayed 1 night in Dec 2019

2/10 Terrible

Oscar Mauricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy mal, me cancelaron la reserva que habia hecho faltando 05 min para llegar al hotel y dure 02 horas buscando donde hospedarme
Stayed 1 night in Nov 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente
Muy bien
Stayed 3 nights in Jun 2019

4/10 Poor

Oralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me cobraron más de lo que estuvo estipulado en la factura, después que mire mi correo fue q vi que la tarifa era otra
Stayed 1 night in Nov 2018

8/10 Good

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción en Bucaramanga
Stayed 1 night in Sep 2018
Response from Jeison Cacua. on Oct 12, 2018
Gracias po su calificación, esperamos segui atendiendole en sus próximas visitas. Gracias.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente trato y servicio Buena ubicación Cómodas Habitaciones
Stayed 7 nights in Jul 2018
Response from Jeison Cacua. on Sep 22, 2018
Siempre dispuestos y a su servicio

2/10 Terrible

HUGO DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

6/10 Okay

ALVARO

La habitacion la cobraron al vamos más alto.
Stayed 1 night in Oct 2017

10/10 Excellent

SCARLETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

David Moreno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar y precio
Buen servicio y excelente precio, todo conforme a lo que ofrecen en la publicación
Stayed 4 nights in Dec 2017

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando pague, no decía que era reserva,
Al momento de reservar se suponía que iba a pagar con la tarjeta mi estancia en la ciudad, al momento de llegar me dicen que solo separé la reserva, cosa que en la página no decía para pago en el hotel.

8/10 Good

CARLOS

Liked: Cleanliness, staff & service
hotel básico de buen precio
es un hotel acorde con el precio, aunque el tv no tenia señal y solo sale un canal, de resto apenas normal

6/10 Okay

Cesar E

Hotel limpio y cómodo
Central

6/10 Okay

Cesar E

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel limpio y cómodo
Bueno, bonito y barato.

8/10 Good

Guillermo Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien