凯尔度假短租

“Justin, while nice, changed the property the day of the reservation without explanation. He sent texts to me while I was traveling. There was no time or option for me to rent another space for myself and my family. The unit we stayed in, I saw when booking and chose not to book. The unit we were given was smaller than what was booked, not as well furnished, and needed repair. The upstair’s shower actively leaked thru the kitchen ceiling, light fixtures were broken and would malfunction……

“**AVOID** the host cancelled accommodation at the last minute which meant we couldn't attend a family wedding and than wouldn't answer my message when I was looking for a refund. He kept all my money and refused to pay. which I'd read the other reviews about him”

“I'm writing this review based more on the host than the property at Deerpark. We had booked the Deerpark location, but the morning we were to check-in, we received a message indicating that we've been moved to a different rental location due to a 'plumbing issue at Deerpark'. We were assured by Justin that the new location would be better: more room, a big backyard, etc. Upon checking in, it was bigger, but certainly not better. This place was dated and in need of several repairs. The carpet……

“Directions to the property were a bit vague. Listing indicates "next to the palace".”

“On arrival, the TV in the bedroom was missing, however, the owners were very responsive and brought a replacement TV to us the next morning. The interior of the property was as expected from the online photos, and we enjoyed evenings by the log-burner. However, we were very disappointed and surprised by the dilapidated condition of some of the attached properties which were not visible in the online photos.”

“Sonia is a top notch host. Very accommodating for a last-minute booking. She offered suggestions for things to do in the area and left fresh eggs from her farm for us. She even accommodated an early arrival prior to the check-in time. The cottage is incredible and the wood fire stove is a great heat source. ”