2/10 Terrible
Stephanie B.
14 may. 2023
Le gustó: Limpieza
Property Should not be let as against bylaws and regulation of complex.
1 - This property should not be let as short stay, due to local by laws. Owner ignored regulations.
2 - Property was under maintenance.
3 -Construction taking place in garage, props holding up roof.
4 - When we arrived on Sunday night we parked in designated parking space as per photos. Come Monday morning when we went down to get car, our car was cordoned off inside construction area and covered in cement dust.
5 - Monday morning we were woken with the sound of concrete drilling all day everyday.
6 - Contacted Made Comfy who were totally useless, offered no solution and ignored all of our follow up calls and emails.
7 - When we phoned Made Comfy from our mobiles no response. When we phoned from Skype they answered right away. Obvious they saw number and ignored and blacklisted.
8 - Told that no short term lets are allowed in property complex and that owner is aware and had been notified about construction, but ignored this and rented out an unfit property.
9 - Had to retrieve car and take to get steam cleaned.
10 - Made Comfy only replied to emails when we found out owner email and emailed them.
11 - Every day all day, concrete drilling and sanding
12- Made Comfy asked for photos, we sent photos, and they asked for more, we sent more and then they said they would pass onto another person and we heard nothing back.
13- Property is advertised as 1 bedroom, but it is a 2 bedroom property and the main en-suite bedroom is locked off and instead we were in the small bedroom at back with no curtain in window.
14 - TV in bedroom not connected.
15 - Due to constant noise and no response from Made Comfy and us having to waste 1 and a half days trying to resolve these issues. We ended up leaving early.
16 - Made Comfy made no effort to move us or return any money that we had to pay upfront.
Stephanie B.
Se hospedó 5 noches en mayo de 2023